100341 GRI Index FY11 The response to the GRI Indicators provides a brief introduction to the World Bank's complex suite of activities. The World Bank (WB) consists of the International Bank of Reconstruction and Development (IBRD) and the International Development Association (IDA). Materiality: Sustainability reporting priorities are determined annually based on the corporate priorities of the given year (see Annual Report) and queries by stakeholders, including the sustainable investor community. Materiality is determined through an assessment carried out based on GRI guidance. The assessment evaluates the risks to the organization, the importance to stakeholders, and the contribution to the organization’s mission. Boundary: The annual GRI update encompasses global World Bank operations . The World Bank consist of two agencies: IBRD and IDA. Except for the eligibility of support and terms of lending to member countries, the agencies are tightly integrated and work as a single unit. The World Bank responds to the GRI with reference to its entire portfolio of activities, but does not include the performance of individual investments in its portfolio. Descriptions of individual investments can be found on the projects website. Furthermore, World Bank manages and reports on the buildings that house staff that work on IBRD, IDA, MIGA, and GEF secretariat. GRI indicators for environment, apply primarily to performance of Washington, D.C. facilities (which house 60% of World Bank staff) with country office data noted, when relevant. Completeness: The response attempts to be comprehensive, and provide links to further information in the Annual Report and throughout the Bank's website, where up to date information may be found. Some GRI indicators are not applicable to our operations and have been noted as such. Reporting period: The World Bank reports on a fiscal year basis which extends from June 1 through July 31st. This report covers FY 2011 (July 1, 2010 - June 30, 2011). Questions or comments about the GRI Index should be addressed to envhelpdesk [at] worldbank.org Strategy and Analysis 1.1 Statement from The President of the World Bank and the Bank's Board of Directors Fully senior management discuss the progress we have made and the work ahead of us in this Reported year's Annual Report. Annual Report 1.2 Description of The key impacts of global developments this year , risks and Fully key impacts, risks, opportunities are reviewed in the Annual Report. Further information Reported opportunities is outlined in President Zoellick's speech at the Annual Meeting and the WB Development Committee Communique. Annual Report Development Committee Communique 2010 Annual Meetings Opening Plenary Organization Profile 2.1 Name of the The World Bank (WB) consists of the International Bank of Fully organization Reconstruction and Development (IBRD) and the International Reported Development Association (IDA). About Us 2.2 Summary of our The IBRD is a global development institution owned by 187 countries. Fully mission, functions, It works with members to achieve equitable and sustainable economic Reported and responsibilities growth in their national economies and to find solutions to the (e.g., services and pressing regional and global problems in economic development, and regulations) other important issues, such as environmental sustainability. It pursues its overriding goal—to overcome poverty and improve standards of living—primarily by providing loans, risk management products, and expertise on development-related disciplines and by coordinating responses to regional and global challenges. Annual Report About Us 2.3 Operational The International Bank for Reconstruction and Development (IBRD) Fully structure of the and the International Development Association (IDA) together make Reported organization, up the World Bank. The larger World Bank Group consists of five including main division agencies: IBRD, IDA, the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for the Settlement of Investment Disputes (ICSID). Annual Report More about WB governance 2.4 Location of The World Bank is a global organization with more than 124 country Fully organiztion's offices. Its headquarters is located in the District of Columbia (DC) in Reported headquarters the USA. Satellite offices are also located in Paris, Brussels, Frankfurt, Geneva, London, Rome, and Tokyo. A complete list of locations is provided below. World Bank locations 2.5 Number of The World Bank is a global institution, owned by 187 country Fully countries where the members. For details on the Bank’s work by sector, region, or Reported organization operates country, see the link below. WB activities by countries WB Annual Report More about WB governance 2.6 Nature of The World Bank Group is not a bank in the traditional sense; it is an Fully ownership and legal independent specialized UN agency governed by 187 member Reported form countries. The legal framework includes the Articles of Agreement signed by all country members; the By-laws, issued by the Board of Governors; and the Rules of Procedures for Meetings, issued by Executive Directors. Articles of Agreement 2.7 Nature of markets The World Bank works with developing countries around the world to Fully served (including achieve equitable and sustainable economic growth in their national Reported geographic economies and to find solutions to the pressing regional and global breakdown, sectors problems in economic development. For details on the Bank’s work served, and types of by sector, region, or country, see the link below. beneficiaries) WB Annual Report More information our project focus by sector, region, and country 2.8 Scale of the The World Bank has over 10,000 World Bank staff and consultants Fully reporting organization working in Washington, DC, and in over 124 country offices Reported worldwide. New lending commitments by IBRD reached $26.7 billion, including 132 operations, in FY 2011— significantly more than the historical average ($13.5 billion in FY 2005–08). Details can be found in the Annual Report. WB Annual Report 2.9 Significant The Development Committee endorsed a package of voice and Fully changes from participation reforms in April 2010. In accordance with the first phase, Reported previous report countries in Africa are now represented by three Executive Directors, regarding size, elected last fall when a third chair was added. The second phase of structure, and voice reforms, approved by the Board of Governors in March 2011, ownership increased the voting power of developing countries and transition economies in IBRD by 3.1 percentage points (a total shift of 4.6 percentage points since 2008) to a total of 47.2 percent. Under the new reforms, the Bank is required to review its shareholding every five years, starting in 2015. WB Annual Report (pg. 28) More about WB Reforms 2.10 Awards Received The Bank’s efforts to improve its own governance won it international Fully recognition this fiscal year. In October 2010, Publish What You Fund, Reported a U.K.–based coalition of civil society organizations working on governance, aid effectiveness, and access to information, rated the Bank the highest-performing institution among 30 major donors. Panel Discussion on Publish What You Fund’s 2010 Assessment Report Parameters 3.1 Reporting Period The World Bank reports on a fiscal year (FY) basis which extends Fully from July 1 through June31st. This report covers FY 2011 (July 1, Reported 2010 - June 30, 2011). 3.2 Date of most recent A comprehensive GRI index, with responses to specific indicators Fully previous report is updated annually. The indices for FY2008-2010, in addition to Reported previous reports (2004, 2005-6) are available on the Corporate Responsibility Website. Corporate Responsibility Website - Previous Reports 3.3 Reporting Cycle A comprehensive GRI Index is updated annually. Fully Reported 3.4 Contact information For more information, contact the Corporate Responsibility Fully Program via e-mail: envhelpdesk (at) worldbank.org Reported 3.5 Process for defining Sustainability reporting priorities are determined annually based Fully report on the corporate priorities of the given year (see Annual Report) Reported and queries by stakeholders, including the sustainable investor community. Materiality is determined through an assessment carried out based on GRI guidance. The assessment evaluates the risks to the organization, the importance to stakeholders, and the contribution to the organization’s mission. 3.6 Boundary of the The annual GRI update encompasses World Bank internal and Fully report country based operations globally. The World Bank encompasses Reported two agencies: IBRD and IDA. Except for the terms of lending to member countries, the agencies are tightly integrated and work as a single unit. 3.7 Limitations on the World Bank does not report to GRI on the performance of Fully scope or boundary of the individual investments in its portfolio. Descriptions of individual Reported report investments can be found on the projects website. Furthermore, World Bank manages the buildings that house staff that work on IBRD, IDA, MIGA, and GEF projects. GRI indicators for environment, apply primarily to performance of Washington, D.C. facilities (which house 60% of World Bank staff) with country office data noted, when relevant. World Bank projects 3.8 Basis for reporting This review covers IBRD and IDA operations and does not report Fully on other entities that on other entities thus periods are comparable. In terms of Reported significantly affect reporting internal, corporate operations and WB facilities the ratio comparability of leased to non-leased space has roughly remained equal compared to previous years. For the WBG at large, please note that annual reports for the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for Settlement of Investment Disputes (ICSID) are published separately. 3.9 Data measurement If relevant, measurement techniques are stated in each indicator Fully techniques and the response. Reported bases of calculations 3.10 Explanation of the No restatements Fully effect of an Reported re-statements of information provided in earlier reports 3.11 Significant changes No significant changes Fully from previous reporting Reported periods in the scope, boundary, or measurement methods applied in the report 3.12 Table identifying The latest GRI Index can be found on the Corporate Responsibility Fully the location of the website (see link below). Reported Standard Disclosures in GRI Index the report 3.13 Assurance The World Bank Annual Report - which includes much of the Partially information relevant to GRI reporting - is audited annually - see Reported link below. FY2011 Financial Statements and Auditor Statement Governance, Commitment and Engagement 4.1 Governance The World Bank is owned by its member countries. The shareholders Fully structure of the are represented by a Board of Governors, the ultimate policy makers at Reported organization, the World Bank. Generally, the governors are Ministers of Finance or including Ministers of Development. They meet once a year at the Annual committees under Meetings of the Boards of Governors of the World Bank Group and the the highest International Monetary Fund. Because the governors only meet governance body annually, they delegate specific duties to 25 Executive Directors (EDs), responsible for who make up the Board of Directors of the World Bank and work specific tasks, such on-site at the Bank. As provided in the Articles of Agreement, 5 of the as setting strategy 25 Executive Directors are appointed by single countries having the or organizational largest number of shares. The rest are elected by the other member oversight countries, which form constituencies in an election process conducted every two years. The resident Board of Executive Directors represents the evolving perspectives of member countries on the global role of the Bank as well as clients’ experience with the Bank’s operations on the ground. All EDs are members of the Steering Committee, which produces the Board's work program. Each ED also serves on one or more of five standing committees: the Audit Committee, Budget Committee, Committee on Development Effectiveness (CODE), Personnel Committee, and Committee on Governance and Executive Directors' Administrative Matters. The committees help the Board discharge its oversight responsibilities through in-depth examinations of policies and practices. In addition, the Development Committee was established in 1974 is composed of 25 members. This committee facilitates intergovernmental consensus-building on development issues and advises the Boards of Governors of both the Bank and the Fund on critical topics. The World Bank operates day-to-day under the leadership and direction of the president, management and senior staff, and the vice presidents in charge of regions, sectors, networks and functions. This complex governance system shapes everything that the Bank does. World Bank Annual Report More about WB governance structure 4.2 Indicate whether The Board of Governors is the highest governance body at the World Fully the Chair of the Bank, consisting of member countries' Ministers of Finance, Ministers of Reported highest governance Development or Central Bank Governors. They meet once a year at the body is also an Annual Meetings. Their meetings are chaired by a member country executive officer governor, selected at the previous Annual Meetings (per IBRD By-laws). Mr. Olusegun Aganga, Minister for Finance of Nigeria, chaired the 2010 Board of Governors meeting and Mr. Hubert Ingraham will chair the 2011 Board of Governors meeting. The chair of the Board of Governors is not a Bank executive officer. The President of the World Bank, Robert B. Zoellick, is the chair of the Board of Directors and is responsible for overall management of the Bank. He is a non-voting member of the Board of Executive Directors. More about WB governance structure 4.3 Number of The World Bank has two Boards - the Board of Governors and the Fully members of the Executive Board. The Board of Governors comprises 187 non-executive Reported board that are Governors representing the 187 shareholder countries. The Board of independent and/or Executive Directors consists of 25 Executive Directors. As provided in non-executive the Articles of Agreement, 5 of the 25 Executive Directors are members appointed by single countries having the largest number of shares. The rest are elected by the other member countries, which form constituencies in an election process conducted every two years. The Executive Directors have a dual responsibility of (i) representing the interests and concerns of their country and the countries they represent to the Boards and the Bank management, and (ii) representing the interests and concerns of the Bank to the country or group of countries that appointed or elected them. More about WB governance structure The Articles of Agreement that define the management of IBRD 4.4 Mechanisms for The World Bank's shareholders (the 187 member countries) provide Fully shareholders and recommendations and direction to the organization through their Reported employees to government's representatives on the World Bank governing bodies, contact the board Board of Governors and Board of Directors. Employees are periodically invited to the Board of Directors meetings to present and provide input on relevant Bank business. Employees can also provide input to their home country representative on the Board and provide recommendations through the Staff Association. Link to Board Documents 4.5 Linkage There is no linkage between compensation for Board members and Fully bewtween organizational performance. The salary increase budget for executives Reported compensation for and staff is based on overall market movement for the year and the members of the amount needed to align average salaries with these new levels. highest governance Individual salary increases of executives, however, are body, senior performance-based. They are determined based on the achievement of managers, and both the individual and unit/organizational objectives. executives, and the World Bank Annual Report organization's performance 4.6 Processes in The WB's Articles of Agreement lays out processes and standards of Fully place for the highest behavior to avoid conflicts of interest. WB Board of Executive Directors Reported governance body to also have to comply by the Code of Conduct for Board Officials, which ensure conflicts of highlights that “neither the Organizations nor their officers interfere in interest are avoided the political affairs of member countries and, with respect to the Bank, the Corporation, and the Association, that they be influenced in their decisions by economic considerations only, as well as the requirement that all member countries of the Organizations respect the international character of the duty of the President, officers, and staff of the Organizations.” The complete Code of Conduct can be found through the link below. In addition, Board Officials are required to submit yearly financial disclosure statements to ensure that financial conflicts of interest are avoided. Articles of Agreement Code of Conduct for Board Officials WB Code of Conduct Public Financial Disclosure 4.7 Process for The World Bank is owned by its member countries. The shareholders Fully determining the are represented by a Board of Governors, the ultimate policy makers at Reported qualifications and the World Bank. Generally, the governors are Ministers of Finance or expertise of the Ministers of Development. They meet once a year at the Annual members of the Meetings of the Boards of Governors of the World Bank Group and the highest governance International Monetary Fund. Because the governors only meet body for guiding the annually, they delegate specific duties to 25 Executive Directors (EDs), organization's who make up the Board of Directors of the World Bank and work strategy on on-site at the Bank. As provided in the Articles of Agreement, 5 of the economic, 25 Executive Directors are appointed by single countries having the environmental, and largest number of shares. The rest are elected by the other member social topics countries, which form constituencies in an election process conducted every two years. The resident Board of Executive Directors represents the evolving perspectives of member countries on the global role of the Bank as well as clients’ experience with the Bank’s operations on the ground. The World Bank does not require EDs have any specific prior experience or qualifications, as they are appointed by their country governments. Furthermore, the EDs are provided ad hoc training upon request on issues that are of interest to them and might help them perform their duties (particularly, their fiduciary role). More about the World Bank's Board of Governors Executive Board member websites 4.8 Internally The World Bank's mission is to fight poverty with passion and Fully developed professionalism for lasting results. To help people help themselves and Reported statements of their environment by providing resources, sharing knowledge, building mission or values, capacity and forging partnerships in the public and private sectors. To codes of conduct, be an excellent institution able to attract, excite and nurture diverse and and principles committed staff with exceptional skills who know how to listen and relevant to learn. The Bank's Core Values are: Personal honesty, integrity, sustainable commitment; Working together in teams — with openness and trust; development Empowering others and respecting differences; Encouraging risk-taking and responsibility; and Enjoying our work and our families. The World Bank Group’s Code Of Conduct, entitled Living Our Values, provides guidance on how to exercise good judgment and apply the Bank Group’s core values in practice. It overarches the principles of staff employment, staff rules, and policies by articulating in one document the responsibilities and commitments that staff have to each other, to the institution, and to other key stakeholders. All staff are required to take a course on the Ethics and Living our Values. Six strategic themes drive our efforts. By focusing on these strategic themes, the Bank delivers technical, financial and other assistance to those most in need and where it can have the greatest impact and promote growth: to the poorest countries, fragile states and the Arab world; to middle-income countries; to solving global public goods issues; and to delivering knowledge and learning services. About Us - The Challenge About Us - The Challenge WB Code of Conduct WB’s six strategic themes 4.9 Procedures of The World Bank's shareholders (the 187 member countries) provide Partially the highest recommendations and direction to the organization through their Reported governance body for government's representatives on the World Bank governing bodies, overseeing the Board of Governors and Board of Directors. The Board of Governors organization's meet once a year at the Annual Meetings of the Boards of Governors of identification and the World Bank Group and the International Monetary Fund. The Board management of of Executive Directors meet at least twice a week to oversee the Bank's economic, business, including approval of loans and guarantees, new policies, the environmental, and administrative budget, country assistance strategies and borrowing and social performance financial decisions. The Bank undertakes environmental screening of each proposed project to determine the appropriate extent and type of Environmental Assessment (EA) and classifies the proposed project into one of four categories, depending on the type, location, sensitivity, and scale of the project and the nature and magnitude of its potential environmental impacts. The Safeguards documents, which include a summary of the EA of projects and the negotiatied environmental-related loan conditionalities, are part of the project documentation package that is reviewed by the Board for approval. These documents have to be disclosed in the project country in appropriate manner [See WB Operational Policy 4.01 and the disclosure policy] WB Annual Report Read the outcomes from the Annual and Spring Meetings 4.10 Process for Each governor and each alternate serves for five years, subject to the Fully evaluating the member country appointing him/her, and may be reappointed. Reported board’s own Executive Directors are either appointed (one by each of the five performance members having the largest number of shares) or elected by all the Governors other than those appointed by the five members referred to above. There is no current mechanism for the Board of Governors evaluation. However, the Board of Directors has just introduced a biennial self evaluation process. Code of Conduct for Board Officials 4.11 Explanation of The World Bank applies the precautionary approach through its Fully whether and how Safeguard policies. The World Bank's environmental and social Reported the precautionary safeguard policies are a cornerstone of its support to sustainable approach or poverty reduction. The objective of these policies is to prevent and principle is mitigate undue harm to people and their environment in the addressed by the development process. These policies provide guidelines for bank and organization borrower staffs in the identification, preparation, and implementation of programs and projects. The effectiveness and development impact of projects and programs supported by the Bank has substantially increased as a result of attention to these policies. Safeguard policies have often provided a platform for the participation of stakeholders in project design, and have been an important instrument for building ownership among local populations. World Bank Annual Report World Bank Safeguard Policies 4.12 External The World Bank is committed to achieving the Millennium Development Fully charters, principles, Goals that call for the elimination of poverty and sustained Reported initiatives development. The goals provide us with targets and yardsticks for measuring results. As a UN specialized agency, the World Bank also supports the mission of the United Nations and the multilateral agreements for which the WB acts as an implementing agency, including the Global Environment Facility (GEF), the Multilateral Fund for the Montreal Protocol, and the Convention to Combat Desertification. These facilities have enabled the institution to become the largest funder of projects in support of the Biodiversity Convention and the Stockholm Convention on Persistent Organic Pollutants (POPs). Millennium Development Goals (MDG) website 4.13 Memberships The World Bank is not a member of industry or business associations Fully in associations or national/international advocacy organizations but is working with a Reported wide range of partners across a broad spectrum of global issues, including financial inclusion, education, health, and climate change, in order to operate more effectively. A few of WB's Economic and Social partners 4.14 List of As a global citizen and a global employer, the World Bank consults and Fully stakeholder groups collaborates with thousands of stakeholders throughout the world. We Reported engaged by the group the stakeholders into two main categories: internal and external. organization Internal stakeholders include our owners (shareholder governments) and Bank employees (internal staff). Civil society, private sector (especially socially responsible investors), academics, donor agencies, and media are considered external stakeholders. These categories of stakeholders were identified through internal analysis and discussion during the early phases of developing our sustainability programs. List of WB stakeholders 4.15 Basis for In the context of World Bank-supported activities, stakeholders are Fully identification and considered those who are affected, whether positively or negatively, by Reported selection of a proposed intervention. Who the stakeholders are for any given project stakeholders with or issue depends on the situation. Getting the necessary stakeholders whom to engage involved is essential, but it is not always easy, since our stakeholders range from donor and client governments to the poorest and most marginalized communities. Defining Civil Society 4.16 Approaches to Stakeholders are considered those who are affected, whether positively Fully stakeholder or negatively, by a proposed activity. Who the stakeholders are for any Reported engagement, given project or issue depends on the situation. Getting the necessary including frequency stakeholders involved is essential, but it is not always easy, because of engagement by our stakeholders range from donors and client governments to the type and by poorest and most marginalized communities. Approaches to engaging stakeholder group these stakeholders therefore differ and are tailor made both to the issues and the stakeholder group to ensure effective engagement. Details on the Bank's engagement with stakeholders can be found on the Civil Society and the Corporate Responsibility websites. Civil Society Webpage More about WB stakeholders 4.17 Key topics and Most recent outcomes from stakeholder engagements can be found on Fully concerns that have the Civil Society webpage and the DevForum links below. In addition, Reported been raised through there are a number of consultations taking place this year, including the stakeholder Environment strategy, social protection strategy, and safeguards policy engagement, and review. For more information, follow the links below. how the organiztion Civil Society Webpage has responded to WB Environment Strategy 2011 those key topics and WB Social Protection & Labor Strategy concerns WB Safeguards policies Economic Disclosure EC1 Direct economic For information about economic value generated and distributed by Fully value generated and the operations of the World Bank, please see the most recent Reported distributed, including Annual Report and Financial Statements. revenues, operating World Bank Annual Report costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments (Core) EC2 Financial Climate change impacts directly on the World Bank's mission of Fully implications and other poverty reduction, and has the potential to hamper the achievement Reported risks and opportunities of many of the United Nations Millennium Development Goals, for the organization's including those on poverty eradication, child mortality, combating activities due to climate malaria and other dieases, and environmental sustainability. Climate change (Core) change is clearly not just an environmental issue but one with severe socio-economic implications, particularly in developing countries. The WBG Strategic Framework on Development and Climate Change (SFDCC) takes a demand-based approach to identifying and tapping new business opportunities for developing countries and helping them cope with new risks. The Bank advises country clients on regulatory or biophysical risks they face (or may be reasonably expected to face in the future). Such discussions are carried out through our country dialogues, and are captured in Country Assistance Strategies, Strategic Environmental Analyses, and other analytical and advisory work performed at the request of the country. Further information about the history of World Bank's work on Climate Change and the Strategic Framework can be found through the links below. In addition, the Bank responds to the Carbon Disclosure Project – for details visit the CDP website. Visit the CDP website to access our response Climate Change website EC3 Coverage of the The World Bank offers its staff defined benefits plans, substantially Fully organization's defined met through pension assets that are held in a separate trust and Reported benefit plan obligations maintained separately from the resources of the organization. (Core) Certain additional benefits are paid directly. Participants of the gross plan (closed plan) contribute 7% of the pensionable gross salary. Participants of the net plan (open to new entrants) contribute 5% of their net salary to the mandatory cash balance component. Furthermore, the participant may choose to contribute an additional 15% of net salary to the voluntary savings component subject to certain limitations. The employer contribution is based on a specified funding methodology and varies from year to year in response to changes in Plan financial position. The participation in the pension plan is mandatory. The only optional component is the voluntary savings component of the net plan where approximately 20% of eligible members participate. As at June 30, 2011 the value of accrued pension liabilities for IBRD/IDA was $12,044 million, supported by assets held in trust of $12,372 million. Plan assets are measured at fair value and apportioned between participating employers. Liabilities have been calculated in accordance with the relevant US accounting standard (ASC 715). Read about working at the World Bank More about Staff Salaries and Benefits EC4 Significant The World Bank receives contributions from governments in four Fully financial assistance forms: 1) Paid-in-capital and callable capital from each of our Reported received from member countries forms the basis of our AAA status, allowing us to government (Core) raise money on the capital markets for IBRD. 2) IDA replenishment - Donor country contributions finance IDA lending. It is the single largest source of donor funds for basic social services in the poorest countries. 3) Trust Funds - accounted for separately from the Bank's countries. 3) Trust Funds - accounted for separately from the Bank's own resources, are financial and administrative arrangements with an external donor that leads to grant funding of high-priority development needs, such as technical assistance, advisory services, debt relief, postconflict transition, and cofinancing. 4) Tax exempt status - As an organization established by international treaty, the World Bank receives tax exempt status from its member countries. Details are provided in the Annual Report. World Bank Annual Report The World Bank's budget : trends and recommendations for FY11 EC5 Range of ratios of The World Bank Group's job grading system covers all staff Partially standard entry level world-wide (consultants and temporary staff are covered under Reported wage compared to separate but parallel systems). It is designed to ensure equal pay for local minimum wage at equal work, grading consistency across the organization, as well as significant locations of consistency in job posting, selection/ recruitment, promotion and operation career development. See the Annual Report for staff salary scale. Pay ranges are based on the relative hierarchy of jobs in the organization and the market reference points align the pay scales with the relative value of these jobs in the local market. World Bank Annual Report EC6 Policy, practices, Procurement is implemented in accordance to the Borrowing Fully and proportion of country's laws, and emphasizes local sourcing, while also meeting Reported spending on World Bank procurement standards. While in practice the specific locally-based suppliers procurement rules and procedures to be followed in the at significant locations implementation of a project depend on the circumstances of the of operation. (Core) particular case, four considerations generally guide the Bank's procurement activities: (a) the need for economy and efficiency in the implementation of the project, including the procurement of the goods and works involved; (b) giving all eligible bidders from developed and developing countries the same information and equal opportunity to compete in providing goods and works financed by the Bank; (c) encouraging the development of domestic contracting and manufacturing industries in the borrowing country; and (d) the importance of transparency in the procurement process. Procurement procedures, including specifying what procurement actions are carried out based on national shopping of or national competitive bidding versus procured internationally are set out in the project’s procurement plan. Helping improve public procurement in borrower countries More about the Bank’s bidding documents EC7 Procedures for A true global community, the World Bank’s staff comprises more Fully local hiring and than 10,000 people from 168 countries . As of end FY11: 83 percent Reported proportion of senior of WBG staff based in the field were locally recruited. Nationals of management hired developing countries now account for 61 percent of all staff and hold from the local 42 percent of managerial positions. Senior managers are not community at typically assigned to work in their own country because of the significant locations of unique client relationship we have with our member nations. operation. (Core) World Bank Annual Report EC8 Development and Improving infrastructure in developing countries is key to reducing Fully impact of infrastructure poverty, increasing economic growth, and achieving the MDGs. The Reported investments and World Bank finances all scales of public infrastructure -- specifically services provided in water, transport, energy and information and communications primarily for public technology. World Bank financing for infrastructure reached $19.7 benefit through billion in FY 2011. At this level, infrastructure remained the core commercial, in-kind, or business of the Bank, accounting for 46 percent of total Bank pro bono engagement assistance, and maintained the Bank as the largest multilateral (Core) development financier in infrastructure in both low and middle income countries. Support included $8.6 billion for transportation, $5.8 billion for energy, $4.6 billion for water, and $640 million for information and communication technologies. South Asia was the largest recipient (30 percent), followed by East Asia and Pacific (24 percent), Latin America and the Caribbean (15 percent), and Africa (14 percent). The Bank also produced more than 159 analytical and advisory products, including an urban transport climate change strategy for China, an energy-efficiency strategy for Egypt, and an energy sector policy analysis for Nigeria. Further information about the portfolio of projects by sector financed by the World Bank is available through the Annual Report (pg. 13) and links below. World Bank Annual Report Our work in infrstructure EC9 Understanding At the heart of the World Bank’s approach to delivering programs Fully and describing and policy advice is a strong focus on results that assesses what did Reported significant indirect and did not work (and why) in the projects it supports. Visit the economic impacts, Results website for details. Assessing direct and indirect impacts are including the extent of also an integral part of the project development, supervision, and impacts evaluation. In addition, the Annual Review of Development Effectiveness 2009 presents the World Bank's record of performance in achieving outcomes from its projects and country programs and focuses on the Bank's contributions in supporting environmental sustainability. World Bank project cycle World Bank Results website More information about the Annual Review of Development Effectiveness Environmental EN1 Materials used by weight or As a service-based organization, the World Partially volume (Core) Bank does not produce or manufacture any Reported products. The materials we use regularly include office supplies and electronics. The World Bank tracks office electronic purchases for any device that qualifies for the US Environmental Protection Agency's (EPA) Energy Star Program, as well as any battery purchases. In FY 11, the WB purchased over 24.5 metric tons of such electronics and batteries. In addition, the World Bank tracks purchases from its office supplier. In FY 11, the World Bank purchased 209 tons of office supplies. Also in FY 11, the World Bank purchased 632 metric tons of paper. This is a decrease of 18% from FY 10, where paper use totalled 767 tons. Additionally, the World Bank purchases diesel fuel and natural gas for use in powering our buildings. These materials are reported on in EN03. EN2 Percentage of materials used that The World Bank is committed to using Partially are recycled input materials (Core) resources that are made from recycled or Reported rapidly renewable materials for its internal operations. All World Bank copy and printer paper is 100% post-consumer waste recycled content and FSC certified. Overall, 84.3% of all paper used at the World Bank was made of recycled content, and 100% recycled content paper accounted for 83% of all paper use at the World Bank. In our food services, all cafeteria napkins are made from 100 percent postconsumer recycled paper and by a 100 percent bleach-free process. In FY11, 18.8% of all items purchased from our office supply vendor contained at least 30% postconsumer recycled content. Over 40% of our office furniture contains a minimum of 10% postconsumer recycled content. For more information, please visit the WB corporate responsbility website, Environmental Responsibility section, Sustainable Facilities chapter. More on Sustainable Facilities EN3 Direct energy consumption by The World Bank purchases natural gas, Fully Reported primary energy source including coal, propane and diesel fuel for combustion on site. natural gas, distilled fuel, biofuels, In Fiscal Year (FY) 2006 (July 2005- June ethanol, hydrogen (Core). The indicator 2006), our Washington DC offices used 26,798 covers scope 1 of the WRI/WBCSD GJ of total direct energy. In FY 2007 (July GHG Protocol. Report total direct 2006- June 2007) it was 29,782 GJ, in FY energy consumption in joules or 2008 (July 2007 to June 2008), 21,690 GJ, and multiples by renewable/ non-renewable in FY 2009 (July 2008-June 2009) 24,366 GJ primary source. of direct energy. In FY 10, the WB used 28,821 GJ of direct energy in their buildings, and in FY11 38,406 GJ of direct energy was used in the US offices. In FY 2008, World Bank's 122 country offices purchased a total of 100,119 GJ of natural gas, propane, gasoline and diesel fuel for combustion on site, and 104,299 GJ of the same fuels in FY 2009. In FY 10, only 20,703 GJ of fuel use was reported for WB country offices. The significant decrease was due to the incomplete data from our country offices. We are working to fix this data gap in the coming years with a way to estimate fuel use if no data is provided. More on WB's Corporate Environmental Responsibility EN4 Indirect energy consumption by In Fiscal Year (FY) 2006 (July 2005-June Fully Reported primary source (Core). It covers Scope 2006), World Bank Washington DC offices 2 of the GHG protocol. Identify the amt used 342,035 GJ of electricity, 346,771 GJ in of intermediate energy purchased and FY2007, 346,926 GJ in FY2008 and 337,969 consumed from sources external to the GJ in FY2009, 322,629 GJ in FY2010, and reporting organization in joules or 326,824 GJ in FY2011. In FY2008, World multiples, including: Electricity, Heating Bank's 122 country offices consumed a total of and Cooling, Steam, Nuclear energy, 91,380 GJ of electricity, and 128,222 GJ in FY solar, wind, geothermal, hydro energy, 09 and 98,9129 GJ in FY10. Data from biomass, hydrogen-based. country offices lag by one year. More on WB's Corporate Environmental Responsibility EN5 Energy saved due to conservation In FY11, the World Bank continued to see Partially and efficiency improvements energy savings in its main office facilities in Reported Washington, DC, reducing electricity use by almost 200 GJ in its offices. The World Bank also achieved its 5 year goal of reducing GHG emissions from our Washington offices by 7% in FY11. There was a slight increase in electricity consumption in our business continuity center as we see an increase in server use for our computing needs. The General Services Department is working together with the Information Management and Technology Group to address this increased resource use. By comparison, between FY 2009 (July 2008-June 2000) and FY 2010 (July 2009-June 2010), the World Bank saved 15,340 GJ of energy, due to energy efficiency improvements at its headquarters. This information is not yet available for World Bank country offices, as most offices are leased. More on WB's Corporate Environmental Responsibility EN6 Initiatives to provide In its Strategic Framework for Climate Change Fully Reported energy-efficient or renewable energy and Development the WB committed to based products and services, and increase its financing for renewable energy reductions in energy requirements as a and energy efficiency by 30% per annum. For result of these initiatives information regarding the World Bank's focus on green energy, including renewable energy and energy efficiency, please visit the World Bank group Energy website. More on the WBG's commitment to Energy Efficiency and Renewable Energy World Bank Climate Change website EN7 Initiatives to reduce indirect energy In FY 2010 energy efficiency initiatives Partially consumption and reductions achieved included the replacement of inefficient chillers Reported in one of the Bank's Washington DC buildings with new frictionless energy and water efficient chillers. Other efforts included a complete replacement of garage lighting in one of our buildings with efficient and long-lasting LEDs, and the procurement of computer monitors with increased energy-efficiency. In FY11, we continued to concentrate on energy efficiency upgrades with the procurement of energy efficient monitors and laptops, the installation of high-efficiency lighting in our buildings and upgrading our lighting automation system to turn more lights off when the building is not fully occupied. More on WB's Corporate Environmental Responsibility EN8 Total water withdrawal by source Water used in the WB Washington DC offices, Fully Reported (Core). Report in cubic meters and for drinking, sanitation and other purposesin is differentiate by source. supplied by the DC Water and Sewer Authority and comes from the Potomac River Watershed. In FY 11, the World Bank consumed 164,679 cubic meters of water. This was a slight increase from FY 10 when the World Bank consumed 151,929 cubic meters of water. By comparison, in FY 2009 (July 2008-June 2009), the world bank consumed 184,299 cubic meters, 202,751 cubic meters in FY 08 (July 2007-June 2008), and 295,133 cubic meters in FY 07 (July 2006-June 2007). ** Please note that these figures have been updated from FY 10 when incorrect data was supplied. More on WB's Corporate Environmental Responsibility EN9 Water sources significantly This indicator is not material to our business. Not Applicable affected by withdrawal of water Since the World Bank is a service industry, to reporting water use is not a significant part of our organization's business. Our water comes from the Potomac operations River Watershed, and primarily from the McMillan Reservoir, In NW Washington DC. EN10 Percentage and total volume of This indicator is not material to our business. Not Applicable water recycled and reused As a service industry, waste water use from to reporting our facilities does not have a large impact and organization's thus this indicator is not material to our operations business. The World Bank does not recycle or reuse water. EN11 Location and size of land owned, No operational sites are owned, leased, Fully Reported leased, managed in, or adjacent to, managed in, adjacent to or contain protected protected areas and areas of high areas or areas of high biodiversity. All biodiversity value outside protected operational sites are located in urban areas. areas (Core) EN12 Description of significant impacts Through lending and grant support to client Fully Reported of activities, products, and services on countries, the World Bank Group is one of the biodiversity in protected areas and largest international funding sources for areas of high biodiversity value outside biodiversity worldwide. World Bank support in protected areas (Core) Report the the area of biodiversity involves (but is not nature of significant direct and indirect limited to) : the establishment and impacts on biodiversity with reference strengthening of terrestrial, freshwater and to one or more of the following: - marine protected areas (including activities in Construction or use of manufacturing buffer zones); the sustainable management plants, mines, and transport and use of biodiversity outside protected infrastructure; - Pollution (introduction areas; the eradication of invasive alien of substances that do not naturally species; and improved biodiversity occur in the habitat from point and management planning in the production non-point sources); - Introduction of landscape. invasive species, pests, and pathogens; At the end of FY2011 (July 2010-June 2011), - Reduction of species; - Habitat the active portfolio in biodiversity projects was conversion; and - Changes in $367 million, approximately 2% of the ecological processes outside the Environment & Natural Resource Management natural range of variation (e.g., salinity portfolio. In FY2010, the active portfolio in or changes in groundwater level). biodiversity projects was $462 million and in Report significant direct and indirect FY2009, $487 million, almost double that of positive and negative impacts with FY2008. reference to the following: - Species WBG has now developed core indicators that affected; - Extent of areas impacted will quantitatively assess the impact of (this may not be limited to areas that biodiversity operations on protected areas and are formally protected and should key biodiversity habitats outside protected include consideration of impacts on areas. buffer zones as well as formally designated areas of special importance Each WBG operation is subject to review for or sensitivity); - Duration of impacts; its impacts on natural habitats under OP 4.04 and - Reversibility or irreversibility of (Natural Habitats). Between 1999 to 2008, this the impacts. safeguard policy was triggered in 14% of the 2,056 investment projects in the World Bank portfolio. Biodiversity at the World Bank IEG’s Evaluation for the WBG’s Safeguards and Sustainability Policies EN13 Habitats protected or restored The WBG supports several partnerships that Fully Reported invest in habitat protection and/or restoration, including the Critical Ecosystem Partnership Fund, the Earth Fund and the Forest Investment Program. In addition, WBG is supporting the Forest Carbon Partnership Facility and Bio-Carbon Fund, both of which support the protection and restoration of natural and managed habitats important for biodiversity. Biodiversity at the World Bank Critical Ecosystem Partnership Fund EN14 Strategies, current actions, and Biodiversity and ecosystem services contribute Fully Reported future plans for managing impacts on to environmental sustainability, a Millennium biodiversity Development Goal, and is a central pillar of World Bank Group assistance. Over the last 20 years, the WBG has built up a rich portfolio of biodiversity projects, a large amount co-financed by the Global Environmental Facility (GEF) , making the WBG one of the largest sources for biodiversity worldwide. A substantial amount of that investment has been dedicated to protected areas, but there is an increasing focus on improving natural resource management and mainstreaming biodiversity into other sectors, including forestry, coastal zone management, and agriculture. The analytical paper prepared for the Environmental Strategy currently under development, provides a review of the Bank’s role in biodiversity, and is available via the link below. The Environment Strategy uses this review to re-commit to greening the Bank’s operations by enhancing outcomes for biodiversity and national natural capital throughout its portfolio. In addition, the 2010 version of Environment Matters, a publication by the Bank's Environment Department, focused on Biodiversity and the importance of biodiversity conservation in sustaining livelihoods and reducing poverty. In addition, there are a number of partnerships, including the Global Tiger Initiative and Save our Species Program, and publications such as "Biodiversity, Climate Change, and Adaptation”, that provide vehicles for the WBG to use its financial resources, convening authority and intellectual leadership to enhance biodiversity outcomes globally. 2010 Environment Strategy Analytical Background Paper Environment Matters Web Portal "Biodiversity, Climate Change, and Adaptation" Global Tiger Initiative Save our Species Program EN15 Number of IUCN Red List The WBG does not assess its impact on Fully Reported species and national conservation list individual species but rather operates on the species with habitats in areas affected level of habitat. Some support to individual by operations, by level of extinction risk species is given through operations that identify and clear and present risk of extinction to a species based on its operation (e.g. the Kihansi spray toad, Nectophrynoides asperginis), or through partnerships that provide convening services or grants to optimize species outcomes (e.g. the Save Our Species Program and the Global Tiger Initiative). Biodiversity at the World Bank Global Tiger Initiative Save our Species Program EN16 Total direct and indirect The World Bank measures direct and indirect Fully Reported greenhouse gas emissions by weight greenhouse gas emissions for its internal (Core) operations based on site-specific data for facilites and using GHG Protocol and EPA Climate Leaders methodologies. Estimates are made for those facilities with missing data. For World Bank's Washington DC facilities, GHG emissions were about 48,883 metric tons CO2eq in FY 2006 (July 2005-June 2006); 49,717mt CO2eq in FY 2007, 46,390 mt CO2eq in FY 2008, 51,996 mt CO2eq in FY 2009 ,49,001 metric tons CO2eq in FY 2010 and in FY 11 49,413 ,mt of CO2eq. In FY 2008, GHG emissions from country office facilities were estimated to be 13,790 tons of CO2eq, in FY 2009, 13,317 metric tons of CO2eq and in FY 10 15,765 mt CO2eq More on WB's Corporate Environmental Responsibility EN17 Other relevant indirect For other emissions considered optional for Fully Reported greenhouse gas emissions by weight reporting purposes but key to our internal (Core) operations, such as business travel, GHG emissions were about 72,761 metric tons of CO2eq in FY 2010 (July 2009-June 2010) compared to 53,696 metric tons of CO2eq in FY 2009, 64,334 in FY 2008, 63,442 in FY 07 and 59,191 in FY 2006. This data is from travel booked through our travel agent in the World Bank's Washington DC offices. In FY 2010, emissions from business travel originiating in WB country offices were estimated to be 25,786 mt CO2eq, compared to 27,247 metric tons of CO2eq in FY 2009 and 24,588 metric tons of CO2eq in FY 2008. Besides lowering emissions from its buildings, the World Bank is also developing methods and tools to measure greenhouse gas emissions from its energy, transport and forestry projects around the world. More on WB's Corporate Environmental Responsibility EN18 Initiatives to reduce greenhouse Aligned with our mission of sustainable Fully Reported gas emissions and reductions achieved development, which includes a commitment to intensify our energy efficiency and alternative energy lending, and to reduce the GHG emissions associated with our internal operations, the World Bank is investing in energy efficiency initiatives in our own facilities. The General Services Department at the World Bank champions the emissions reduction strategy. Our building engineers in the Corporate Real Estate and Facilities group go above and beyond each day to ensure our facilities are operated as efficiently as possible. In our Washington, DC offices, energy use (electricity and gas) has decreased over 10% since FY 2007 thanks to efficiency upgrades aimed at our lighting and HVAC systems. More on WB's Corporate Environmental Responsibility EN19 Emissions of ozone-depleting In its facilities and internal operations, the Fully Reported substances by weight (Core) World Bank currently uses ozone depleting substances in a few of its older chillers. These chillers are scheduled for replacement in the next few years. In FY 2007, FY 2008 and FY 2010, the World Bank emitted 300 lbs of CFCs from the regular use of chillers in its buildings from the regular use of chillers in its buildings in Washington, DC. There were no emissions of ODS in FY 2009 or FY 2011. In addition, the World Bank has a strong partnership with the Multilateral Fund (MLF) for the Implementation of the Montreal Protocol since its establishment in 1990. The Bank continues to assist the MLF to preserve human health and the environment by protecting the earth's stratospheric ozone layer Montreal Protocol website EN19 Emissions of ozone-depleting In its facilities and internal operations, the Fully Reported substances by weight (Core) World Bank currently uses ozone depleting substances in a few of its older chillers. These chillers are scheduled for replacement in the next few years. In FY 2007, FY 2008 and FY 2010, the World Bank emitted 300 lbs of CFCs from the regular use of chillers in its buildings in Washington, DC. There were no emissions of ODS in FY 2009 or FY 2011. In addition, the World Bank has a strong partnership with the Multilateral Fund (MLF) for the Implementation of the Montreal Protocol since its establishment in 1990. The Bank continues to assist the MLF to preserve human health and the environment by protecting the earth's stratospheric ozone layer EN20 NOx, SOx, and other significant In WB internal operations, NOx emissions Not Applicable air emissions by type and weight (Core) associated with combustion are minute. to reporting organization's operations EN21 Total water discharge by quality In iterms of its own facilities, water discharged Fully Reported and destination (Core) is not measured, as water intake is estimated to be roughly equal to the amount discharged (note: this is conservative estimate as obviously some water will be used for watering of planting around facilities and infiltrate, etc.). See indicator EN8. Most of our offices discharge water to public treatment plants. More on WB's Corporate Environmental Responsibility EN22 Total weight of waste by type Total waste produced by the World Bank's Fully Reported and disposal method (Core) Washington, DC offices in FY 2011 was 2077 metric tons of total waste, a reduction of nearly 6% from 2010. In FY 2010, 2,201.4 tons of waste were produced. In FY 2011, the WB recycled nearly 40% of its waste, which includes cardboard, paper and comingled bottles and cans. This is a slight increase from 2010, when the recycling rate was around 42 percent. In FY 2011, 297 tons of paper, 30 tons of bottles and cans and 499 tons of cardboard recycled in FY 2010. Additionally the World Bank recycled 18 tons of carpet tiles in FY 2011, compared to 19 tons in FY 2010. The World Bank also recycled nearly 5.5 tons of toner cartridges in FY 2011 through a take-back program. The World Bank also recycled nearly 90 tons of electronics in FY 2011 through a take-back program with their computer vendor, Lenovo. The World Bank also has an extensive office supplies donation program; nearly 1000 items were donated to local charities in FY 2011, including printers, conference tables, desk chairs, sofas and other office materials. Our compositing program diverted nearly 125 tons of food waste from the landfill in FY 2011. More information available on the WB's Environmental Responsibility website. More on WB's Corporate Environmental Responsibility EN23 Total number and volume of There were no significant spills at WB owned Fully Reported significant spills (Core) or operated corporate facilities in time period FY06-FY11. EN24 Weight of transported, imported, The World Bank is a service-based, thus this Not Applicable exported, or treated waste deemed indicator is not material to our business. to reporting hazardous under the terms of the Basel organization's Convention Annex I, II, III, and VIII, and operations percentage of transported waste shipped internationally EN25 Identity, size, protected status, As a service industry, the Bank's offices do not Not Applicable and biodiversity value of water bodies significantly affected any water bodies and to reporting and related habitats significantly related habitats by the discharge of water and organization's affected by the reporting organization's runoff. operations discharges of water and runoff More on WB's Corporate Environmental Responsibility EN26 Initiatives to mitigate The World Bank is a development agency Fully Reported environmental impacts of products and providing low- or no-interest loans (credits) services, and extent of impact and grants to country governments. During the mitigation (Core) Project Identification phase, the Bank requires environmental assessment (EA) of all projects with potential adverse impacts proposed for Bank financing to help ensure that they are environmentally sound and sustainable, and thus to improve decision making. EA takes into account the natural environment (air, water, and land); human health and safety; social aspects (including involuntary resettlement and Indigenous Peoples; and transboundary and global environmental aspects. EA evaluates a project's potential environmental risks and impacts in its area of influence; examines project alternatives; identifies ways of improving project selection, siting, planning, design, and implementation by preventing, minimizing, mitigating, or compensating for adverse environmental impacts and enhancing positive impacts; and includes the process of mitigating and managing adverse environmental impacts throughout project implementation. The Bank favors preventive measures over mitigatory or compensatory measures, whenever feasible. The complete safeguard policies, as well as guidebooks and guidance notes applied to projects may be found on the Safeguards website. World Bank Safeguard Policies EN27 Percentage of products sold and The World Bank is a service-based, Not Applicable their packaging materials that are international development organization, thus to reporting reclaimed by category (Core) this indicator is not material to our business. organization's operations EN28 Monetary value of significant No fines were levied for internal operations of Fully Reported fines and total number of non-monetary the WB. sanctions for non-compliance with environmental laws and regulations (Core) EN29 Significant environmental Air travel by World Bank staff is the primary Partially impacts of transporting products and form of business transport with significant Reported other goods and materials used for the impacts. In FY 2010, WB Washington, DC organization's operations, and -based staff travelled over 370 million miles, transporting members of the workforce emitting emitting 72,671 metric tons of CO2eq. In FY 2009 WB Washington, DC-based employees travelled over 274 million miles, emitting 53,696 metric tons of CO2 equivalent. By comparison, in FY 2006, trackable air travel was about 302 million miles with a GHG emissions liability of 59,000 mt CO2eq; in FY 2007, air travel was about 323 million miles (63,000 mt CO2eq); and in FY 2008, air travel was about 328 million miles (64,000 mt CO2eq). For World Bank Country offices, it's estimated that staff flew over 130 million miles and produced 25,786 mt CO2eq in FY 2010. FY2009 country office flights totalled over nearly 109 million miles, and produced over 26,000 metric tons of CO2eq. Country office flights totalled 127 million miles in FY 2008, resulting in 25,000 metric tons of CO2eq. More on WB's Corporate Environmental Responsibility EN29 Significant environmental Air travel by World Bank staff is the primary Partially impacts of transporting products and form of business transport with significant Reported other goods and materials used for the impacts. In FY 2010, WB Washington, DC organization's operations, and -based staff travelled over 370 million miles, transporting members of the workforce emitting emitting 72,671 metric tons of CO2eq. In FY 2009 WB Washington, DC-based employees travelled over 274 million miles, emitting 53,696 metric tons of CO2 equivalent. By comparison, in FY 2006, trackable air travel was about 302 million miles with a GHG emissions liability of 59,000 mt CO2eq; in FY 2007, air travel was about 323 million miles (63,000 mt CO2eq); and in FY 2008, air travel was about 328 million miles (64,000 mt CO2eq). For World Bank Country offices, it's estimated that staff flew over 130 million miles and produced 25,786 mt CO2eq in FY 2010. FY2009 country office flights totalled over nearly 109 million miles, and produced over 26,000 metric tons of CO2eq. Country office flights totalled 127 million miles in FY 2008, resulting in 25,000 metric tons of CO2eq. EN30 Total environmental protection By the end of FY 2011 the active portfolio of Partially expenditures and investments by type World Bank projects with client members, that Reported include environmental and natural resource management components amounted to approximately $18 billion—representing about 11 percent of the total Bank portfolio that year. The Bank is also developing new tools to account for and assess the value of the carbon footprint of projects. Details can be found in the Annual Report and the Climate Change website. The World Bank's internal operations are managed by the General Services Department (GSD) which provides a wide range of integrated services to make the Bank's internal operations efficient, comfortable, and environmentally sound. The business managers of the Global Real Estate, Travel, Food Services, Printing and Graphics, and other units are responsible for incorporating environmental concerns into the management of their offices. The Corporate Responsibility (CR) Program supports Bank-wide efforts to integrate environmental and social concerns into the management of day-to-day activities, and communicates with staff, clients, and partners regarding these concerns. Efficiencies gained by implementing select Initiatives in the past four years are quantified on Pg. 13 of the Furthering World Bank Group’s Corporate Environmental Sustainability Analytical Paper (see link below) In addition, the Bank offsets its emissions in two different ways. Emissions associated with Scope two emissions (electricity) are offset through the use of Renewable Energy Certificates (RECs) which are associated with new wind generated electricity. We offset other emissions (Scope 1 and Scope 3) through the purchase of Verified Emission Reductions (VERs). In FY year 2011, the Bank maintained carbon neutrality for its global operations with the purchase of carbon credits from a composting project in Pakistan. World Bank Annual Report WB Environment Strategy Background papers World Bank Climate Change website Human Rights HR1 Percentage of Although its policies, programs and projects generally do not Fully investment expressly incorporate human rights , the Bank significantly Reported agreements that promotes human rights in a range of important areas, e.g., include human rights improving poor people's access to health, education, food and clauses (Core) water; promoting the participation of Indigenous Peoples in decision-making, strengthening the accountability and transparency of governments to their citizens; supporting justice reform, and fighting corruption. Thus, the World Bank’s role is a facilitative one, in helping our members realize their human rights obligations. As part of WB project design and depending on the type of project and its safeguards category, issues such as public consultation, environmental and social assessment social action plans, indigenous peoples action plans, and resettlement frameworks and action plans are incorporated into project development and their compliance forms part of the legal agreements for grants and loans. FAQs on Human Rights at the World Bank HR2 Suppliers and The World Bank works to ensure that procurement in Partially contractors that have Bank-financed projects and programs is conducted in accordance Reported undergone human with its Articles of Agreement, which require that loan proceeds are rights screening used only for the purposes for which the loan, grant, or credit was (Core) granted. The Procurement Policy and Services Group of the World Bank is charged with providing the Policy and Guidance necessary to carry out this mandate for the Bank’s operational clients. The principles, rules, and procedures outlined in the Procurement of Goods, Works, and Non-Consulting Services under IBRD Loans and IDA Credits & Grants Guidelines apply to all contracts for goods, works, and non-consulting services financed in whole or in part from Bank loans. Borrowers are required to use Standard Bidding Documents (SBDs) issued by the Bank with minimal changes, acceptable to the Bank, as necessary to address project-specific conditions. Borrowers must comply with the Core Labor Standard clauses for major civil works financed by the Bank, which are included in the SBD’s General Conditions of Contract (GCC). These include prohibition of forced labor, prohibition of harmful child labor, right to worker’s organizations, and non-discrimination and equal opportunity. The Bank’s SBD for smaller works are also used across the board under national competitive bidding (NCB), hence use of CLS goes well beyond large contracts. In addition, the harmonized GCCs were negotiated with FIDIC and are therefore used worldwide. These provisions have been harmonized with SBDs from other MDBs and are also used by bilateral donors since the Bank authorized FIDIC to license the harmonized GCCs to bilateral donors. Operational Procurement Corporate Procurement HR3 Employee The Staff Learning Program aims to make the World Bank Group a Fully training on human world-class learning organization where learning is closely linked to Reported rights achieving better business results. The World Bank Group has a policies/procedures Chief Learning Officer (CLO) and a Learning Board whose mandate is to strengthen staff learning and transform the Bank into a continuous learning organization, based on the Learning Strategy. To this end, the World Bank Group provides both internal and external training/learning opportunities to staff. In FY11, the Operations Policy and Country Services (OPCS) unit hosted 30 sessions on WB safeguards, which was attended by 750 WB staff. Training was also provided for staff on the “Red Flag Learning Tool”, which was designed to help operational staff identify possible red flags of fraud and corruption in projects. This training was first launched as a pilot with over 40 staff for a period of 3 months. The tool was then incorporated in the Fundamentals of Procurement learning module, which was delivered last year to 250 staff. Procurement clinics on anti-corruption in projects were also delivered, where case studies were reviewed and discussed. We held one session last year. HR4 Number of The data will be updated shortly. Detailed incidents of World Bank Staff manual data not discrimination (Core) collected or not yet available in this report HR5 Operations The right of staff to associate is expressly recognized in Principle Detailed identified where 10 of the World Bank Group Principles of Staff Employment, which data not freedom of apply to all staff at all locations. Also, the Constitution of the World collected association may be at Bank Group Staff Association provides: “the purposes of the Staff or not yet risk (Core) Association shall be to: . . . promote and safeguard the rights, available interests, working conditions and welfare of all members of the in this World Bank Group staff, at headquarters and in country offices. . . “ report World Bank Staff manual HR6 Child labor The World Bank recognizes that child labor is one of the most Fully incidents and devastating consequences of persistent poverty and has adopted a Reported measures to eliminate clear position to help reduce harmful child labor through its ongoing child labor (Core) poverty reduction efforts and new initiatives. The Social Protection and Labor unit, in the Human Development Vice Presidency, as well as the Bank Group's Doing Business project integrate this issue in their work with client countries. Thus, the World Bank’s role is a facilitative one, in helping our members realize their human rights obligations. In addition, the Bank’s corporate procurement practices, endeavors to integrate socially responsible suppliers into its supply chain. To this end, World Bank Group procurement policies mandate fair labor standards and safeguards for children in workplaces in their terms and conditions (see also HR02). Read our terms and conditions More on Labor Markets WBG's Doing Business project HR7 Forced labor At the World Bank. project related procurement is implemented in Fully incidents and accordance to the Borrowing country's laws, while also meeting Reported measures to eliminate World Bank procurement standards. Borrowers are required to use forced labor (Core) Standard Bidding Documents (SBDs) issued by the Bank with minimal changes, acceptable to the Bank, as necessary to address project-specific conditions. Borrowers must comply with the Core Labor Standard clauses for major civil works financed by the Bank, which are included in the SBD’s General Conditions of Contract (GCC). These include prohibition of forced labor, prohibition of harmful child labor, right to worker’s organizations, and non-discrimination and equal opportunity. The Bank’s SBD for smaller works are also used across the board under national competitive bidding (NCB), hence use of CLS goes well beyond large contracts. In addition, the harmonized GCCs were negotiated with FIDIC and are therefore used worldwide. These provisions have been harmonized with SBDs from other MDBs and are also used by bilateral donors since the Bank authorized FIDIC to license the harmonized GCCs to bilateral donors (see HR02). The Bank’s corporate procurement practices, endeavors to integrate socially responsible suppliers into its supply chain. To this end, World Bank Group procurement policies mandate fair labor standards and safeguards for children in workplaces in their terms and conditions. Read our terms and conditions Social Protection website Human Rights and Climate Change: A Review of International Legal Dimensions HR8 Security Information is currently not available for this indicator. Detailed personnel trained to data not understand human collected rights or not yet available in this report HR9 Violations of The World Bank policy on Indigenous Peoples, OP/BP 4.10, Fully indigenous peoples Indigenous Peoples, underscores the need for Borrowers and WB Reported rights and response staff to identify indigenous peoples, consult with them, ensure that they participate in, and benefit from WB-funded operations in a culturally appropriate way - and that adverse impacts on them are avoided, or where not feasible, minimized or mitigated. The Bank cannot proceed on projects unless indigenous peoples have given cannot proceed on projects unless indigenous peoples have given their “broad community support.” In FY2011, five cases were brought to the Inspection Panel, but none of the cases triggered OP/BP 4.10 Indigenous Peoples policy. In FY2010, two projects (Chile: Quilleco Hydropower Project and Papua New Guinea: Smallholder Agriculture Development Project) in relation to OP/BP 4.10, were submitted to the WB Inspection Panel for consideration. Details available on the Inspection Panel site below. Indigenous Peoples and World Bank Safeguard Policies Labor Practices LA1 Total workforce by A true global community, the World Bank’s staff comprises more Partially employment type, region than 10,000 people from 168 countries (beginning in fiscal 2011 Reported (Core) World Bank staffing figures include full-time staff on conditional appointments). More than 38 percent of the Bank’s total staff work in the Bank’s 124 country offices. The increased presence in the field helps the Bank better understand, work more closely with, and provide faster service to its partners in client countries. The World Bank continues to make progress on its five-year Diversity and Inclusion Strategy, adopted in 2007. Nationals of developing countries now account for 61 percent of all staff and hold 42 percent of managerial positions. Women account for 51 percent of all staff and hold 36 percent of managerial positions. Sub-Saharan African and Caribbean nationals represent 16 percent of all staff and hold 11 percent of managerial positions. Among the Bank’s 33 senior managers, 13 are women and 2 are Sub-Saharan African nationals. World Bank Annual Report Corporate Social Responsibility LA2 Employee turnover Over the 2011 fiscal year, 7.8% of Total IBRD Staff have exited. Partially (Core) The exit rate has not changed compared to last year and captures Reported staff exits for all exit reasons, including Retirement and End of Contract. LA3 Benefits to full time The Bank's benefits package includes medical insurance, Fully employees life/disability insurance, leave policies, pension programs, and Reported relocation/resettlement policies. These benefits vary with appointment type, e.g., based in headquarter or country office, or open-ended or term staff or term consultants. Compensation and benefits policy is to balance between providing rates to attract and retain diverse and highly talented staff and also responding to the external market situation and our shareholders. Salary is set compatibly at market reference points consisting of other public and private organizations, and salary increase of individual staff is determined by his or her performance and contributions to the Bank's objectives. Overall performance evaluation that affects individual staff's salary increase is annually conducted, and assesses staff's competence, commitment, work ethic, and team work. All these policies are specified in internal Staff Manual and available for all staff. Human Resource Committee of the Board meets every year to review compensation and determines the overall Bank-wide pay increase ratio. In addition to health insurance coverage, staff receive between 24 and 30 days of paid annual leave and 15 days of sick leave per year as well as paid leave for various specific circumstances such as adoption and paternity/maternity leave. There are also services to support staff and their families, such as the Work-Life Services and the World Bank Family Network (WBFN), which provides assistance to staff, spouses and domestic partners. Short term consultants and Short-term temporaries are paid on a daily/hourly rate and are not eligible for medical or life insurance. WB Staff Benefits LA4 Percentage of All (i.e. 100%) of staff are represented by the Staff Association in Fully employees covered by its efforts; while more than 8,300 (70%) World Bank staff are Reported collective bargaining members of the Staff Association, and some 80 Country Offices agreements (Core) have established Country Office Staff Associations, or COSAs. Founded in 1972, the World Bank Group Staff Association (SA) is a member-supported organization that works with Human Resources, senior management, line management and the Board to represent and protect the rights and interests of all staff. The SA is not a union, and does not engage in collective bargaining. It does, however, serve a critical role by representing the rights of all World Bank Group staff, as provided in World Bank Group Staff Rule 10.01. Corporate Social Responsibility LA5 Minimum notice The WBG’s Staff Rule 10 requires that management consult with Fully regarding operational representative members of the staff when considering material Reported changes (Core) changes in personnel policies or conditions of employment. World Bank Staff manual LA6 Percentage of total The WB Health and Safety Committee, meets quarterly to discuss Fully workforce represented health and safety issues related to WB staff. The group includes Reported in formal joint occupational health specialists, environmental consultants, and management-worker representatives from the General Services, Security, Fire, Legal, health and safety Procurement, Human Resources, and other departments from committees that help both WBG and IMF. monitor and advise on In addition, the WB's Staff Association has a dedicated working occupational health and group to address staff health issues. In recent years, the Bank's safety programs management has worked in close collaboration with the Staff Association on a number of environmental issues, including indoor air quality concerns. smokefree workplace, deep vein thrombosis in travelers (DVTs), road safety and ergonomic issues. More information about the WB Health Services Corporate Social Responsibility LA7 Rates of injury, The World Bank Health Services Department (HSD), utilizes an Fully work-related fatalities integrated medical database system to evaluate trends in medical, Reported (Core) pharmacy insurance costs with comparison to disease profiles. Through 3rd party partner programs (REED Group) monitors the effectiveness of return to work programs and minimizes absenteeism through active participation in return to work management for staff. Data analysis and interpretation is limited to ad-hoc reports at present and will continue to formulate a format for an annualized report of major health and cost indicators in the future. According to the workers compensation claims, the rate of injury at the Bank is less than 0.1% More information about the WB Health Services LA8 Education, training, The World Bank has its own Health Services Department (HSD), Fully counseling, prevention which provides medical services to staff and consultants in the Reported risk-control programs in workplace to maintain health and prevent illness while traveling place to assist workforce and in the office. Many of our employees travel throughout the regarding serious world and the WB views proper and convenient health care as an diseases (Core) important service. Service in HQ therefore includes access to vaccination prior to travel. Details can be found on the HSD website. More information about the WB Health Services LA9 Health and safety The World Bank Staff Manual, sections 6.07, 6.22, and 2.02, Fully topics in formal outline the policies surrounding staff eligibility, compensation, and Reported agreements confidentiality with regards to health and safety. Full time staff, regardless of their country of origin or country in which they work, have the same rights and are protected by the same internal policies and institutions guaranteeing equity, non-discrimination, health and safety, management transparency, right of appeal, due process, opportunity for training, growth, and promotion, etc. In addition, the WB's Staff Association has a dedicated working group to address staff health issues. In recent years, the Bank's management has worked in close collaboration with the Staff Association on a number of environmental issues, including indoor air quality concerns, smokefree workplace, deep vein thrombosis in travelers (DVTs), road safety and ergonomic issues. World Bank Staff manual LA9 Health and safety The World Bank Staff Manual, sections 6.07, 6.22, and 2.02, Fully topics in formal outline the policies surrounding staff eligibility, compensation, and Reported agreements confidentiality with regards to health and safety. Full time staff, regardless of their country of origin or country in which they work, have the same rights and are protected by the same internal policies and institutions guaranteeing equity, non-discrimination, health and safety, management transparency, right of appeal, due process, opportunity for training, growth, and promotion, etc. process, opportunity for training, growth, and promotion, etc. In addition, the WB's Staff Association has a dedicated working group to address staff health issues. In recent years, the Bank's management has worked in close collaboration with the Staff Association on a number of environmental issues, including indoor air quality concerns, smokefree workplace, deep vein thrombosis in travelers (DVTs), road safety and ergonomic issues. LA10 Average hours of In FY2011, WB staff averaged about 3 training days per employee Fully training per year per (IBRD net unit staff exclude consultants). Reported employee (Core) More about WB Staff Learning LA11 Programs for skills The aim of the Bank’s investment in staff learning is to ensure Fully management and learning is a strategic tool for the organization to achieve its Reported lifelong learning business objectives so that staff have the cutting-edge knowledge and skills to carry out the Bank’s mission. Bank Senior Management endorsed the Staff Learning Strategy in April 2010, which outlines three complementary and mutually reinforcing pillars: Corporate Core Curriculum (includes on-boarding of new staff, operational learning, and management and leadership development), Professional and Technical Learning, and Unit and Individual Learning (such as languages for business purposes, mentoring, behavioral skills, etc). Cross-cutting principles underpinning the Learning Strategy are: ensuring geographically neutral access to learning, more on-the-job learning and less formal classroom learning, common quality assurance processes, and linkage with competencies. The Bank offers a broad range of learning resources via on-line and face-to-face sessions through its internal learning program. Funding support for external training or education is possible based on the annual discussions between staff and manager on their yearly learning plan. LA12 Percentage of All staff with open and term appointments are provided a written Fully employees receiving evaluation at least once a year. A discussion and summary of Reported regular performance ongoing feedback, which takes place throughout the performance reviews year about the staff member's work program, progress toward meeting agreed objectives, development actions as well as an assessment on behavior occurs at the end of the business year. The conversation also touches upon plans for the upcoming performance cycle and training needs. The Performance Management Process is outlined in the Staff Manual 5.03. The Performance Evaluation process was revised in the FY 2011, based on staff feedback. LA13 The composition of the World Bank's board and management is Fully Board/management available in the Annual Report. Reported breakdown by gender, World Bank Annual Report age, minority group member (other diversity) (Core) LA14 Ratio of salary of This information is currently not publicly reported. However, this Detailed men:women (Core) statistic can be gauged by the salaries disclosed of senior data not management and Executive Directors. collected World Bank Annual Report or not yet available in this report Product Responsibility PR1 Life cycle stages The World Bank is a development agency providing low- or Fully Reported in which health and no-interest loans (credits) and grants to country governments. safety impacts of During the Project Identification phase, the Bank2 requires products and services environmental assessment (EA) of all projects with potential are assessed for adverse impacts proposed for Bank financing to help ensure improvement, and that they are environmentally sound and sustainable, and thus percentage of to improve decision making. EA takes into account the natural significant products environment (air, water, and land); human health and safety; and services social aspects (involuntary resettlement, indigenous peoples, categories subject to and physical cultural resources); and transboundary and global such procedures environmental aspects. EA evaluates a project's potential (Core) environmental risks and impacts in its area of influence; examines project alternatives; identifies ways of improving project selection, siting, planning, design, and implementation by preventing, minimizing, mitigating, or compensating for adverse environmental impacts and enhancing positive impacts; and includes the process of mitigating and managing adverse environmental impacts throughout project implementation. The Bank favors preventive measures over mitigatory or compensatory measures, whenever feasible. The complete safeguard policies, as well as guidebooks and tools kits applied to projects (for example, Environmental, Health, and Safety Guidelines or the Environmental Sourcebook and Updates) may be found on the Safeguards website. World Bank Safeguard Policies PR2 Total number of The Inspection Panel was established by identical Resolutions Fully Reported incidents of of the Boards of Executive Directors of the International Bank non-compliance with for Reconstruction and Development (IBRD) and the regulations and International Development Association (IDA) in 1993. In voluntary codes response to complaints from project-affected communities, the concerning health and Inspection Panel is an independent, "bottom-up" accountability safety impacts of and recourse mechanism that investigates IBRD/IDA financed products and services projects to determine whether the Bank has complied with its during their life cycle, operational policies and procedures (including social and by type of outcomes environmental safeguards such as those concerning health and safety), and to address related issues of harm. Cases under review by the Inspection Panel can be found on their website. Inspection Panel PR3 Type of product This indicator is directed towards detailing impacts of Not Applicable and service information commercial commodities produced. The World Bank is a to reporting required by Multilateral Development Bank providing low- or no-interest organization's procedures, and loans (credits) and grants to country governments. This operations percentage of indicator is therefore not applicable. significant products and services subject to such information requirements (Core) PR4 Total number of The World Bank’s operational policies and procedures Not Applicable incidents of stipulate staff work and project are taking into account as to reporting non-compliance with appropriate, local laws and regulations. In addition, organization's regulations and stakeholders can approach the Inspection Panel to investigate operations voluntary codes IBRD/IDA financed projects to determine whether the Bank concerning product has complied with its own operational policies and procedures and service information (including social and environmental safeguards), and to and labeling, by type of address related issues of harm. However, as a multilateral outcomes development institution, the Bank is provided certain immunities, which are outlined in the Articles of Agreement and host country agreements. World Bank policies WB Articles of Agreement Inspection Panel PR5 Practices related The World Bank is a development institution, providing low- or Fully Reported to customer no-interest loans (credits) and grants to low-income countries, satisfaction, including middle-income countries, and small and fragile states. Working results of surveys closely with our country government counterparts and their measuring customer stakeholders, we shape our role, our financial products, and satisfaction our technical and advisory services to the unique development needs and capacities of each country client. All documents related to Client satisfaction, thus, forms the foundation of our advisory and loan services. PR6 Programs for World Bank's operations as a development institution, Not Applicable adherence to laws, providing low- or no-interest loans (credits) and grants to to reporting standards, and member countries, do not include activities for which this organization's voluntary codes related indicator would be material. operations to marketing communications, including advertising, promotion, and sponsorship (Core) PR7 Total number of World Bank's operations as a development institution, Not Applicable incidents of providing low- or no-interest loans (credits) and grants to to reporting non-compliance with member countries, do not include activities for which this organization's regulations and indicator would be material. operations voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes PR8 Total number of We have not had any breaches of customer data. Fully Reported substantiated complaints regarding breaches of customer privacy and losses of customer data PR9 Monetary value of The World Bank’s operational policies and procedures Fully Reported significant fines for stipulate staff work and project are taking into account as non-compliance with appropriate, local laws and regulations. In addition, laws and regulations stakeholders can approach the Inspection Panel to investigate concerning the IBRD/IDA financed projects to determine whether the Bank provision and use of has complied with its own operational policies and procedures products and services (including social and environmental safeguards), and to (Core) address related issues of harm. However, as a multilateral development institution, the Bank is provided certain immunities, which are outlined in the Articles of Agreement and host country agreements. World Bank Operational Policies WB Articles of Agreement Society SO1 The very nature of the World Bank's mission is to impact Fully Reported Programs/practices communities, particularly the poor in developing countries, that impact through investments in education, health, public administration, communities (Core) infrastructure, financial and private sector development, agriculture and environmental and natural resource management. In the face of continuing challenges, including high food prices and unemployment, in FY2011 the Human Development Network mobilized $7.4 billion in IBRD and IDA assistance for client countries and their development partners to work toward the transformational human and economic promises of the MDGs within the next four years. Details are provided in the Annual Report. In addition, WB finances many Community Driven Development (CDD) programs. CDD is an approach to development that supports participatory decision making, local capacity building, and community control of resources. Many CDD programs directly finance small community managed projects and allow poor people to become actively involved in the development of their communities. This allows communities to identify their own development priorities, hire contractors, manage project funds, and on completion of construction manage and sustain the project. As a percentage of overall Bank lending (which increased substantially over the last 2 years) the CDD share has estimated to remain between 5-10% overall over the past 10 years In FY2010, total amount of financing going to communities/local governments as grants/loans equaled $5.1 billion. Public consultation, social assessment (questionnaires, site visits), social action plans, indigenous peoples action plans, and displaced peoples action plans are also incorporated into the legal agreements for grants and loans as part of project design. Lastly, the World Bank Group strives to be a responsible citizen in the communities where it operates and has offices. The World Bank Group encourages involvement of individual staff in the communities where we live and has an official community outreach program that encourages charitable giving and staff volunteerism. Staff members donate both their time and their money to local and international organizations in Washington, DC and abroad. Updates on staff and institutional giving can be found on the Corporate Responsibility website. Social Development at the World Bank Community Driven Development SO2 Percentage and See the 2011 Annual Report (pg. 31) Partially total number of units World Bank Annual Report Reported analyzed for World Bank Department of Institutional Integrity corruption Sanctions and Compliance INT's annual report SO3 Percentage of Operations Policy and Country Services unit provided training for Fully Reported employees trained in staff on the Red Flag Learning Tool, which was designed to help anti-corruption field staff identify possible red flags of fraud and corruption in policies/procedures projects. A pilot was launched with over 40 staff for a period of 3 (Core) months. The tool was then incorporated in the Bank's Fundamentals of Procurement learning module, which we delivered last year to 250 staff. In collaboration with the Integrity Unit, Procurement clinics were delivered on anti-corruption in projects, where case studies were reviewed and discussed. One session was held last year. SO4 Actions in See the 2011 Annual Report (pg. 31) Partially response to World Bank Annual Report Reported corruption (Core) SO5 Public policy World Bank promotes principles of sustainable development in Not Applicable positions and the countries where it operates. WB Articles of Agreement to reporting participation in public requires that neither the Organizations nor their officers interfere organization's policy development in the political affairs of member countries and that they be operations and lobbying (Core) influenced in their decisions by economic considerations only. World Bank Board of Executive Director's Code of Conduct (pg. 2, para 2, b) SO6 Total value of The World Bank does not contribute to political parties, Not Applicable financial and in-kind politicians, or related institutions. WB Articles of Agreement to reporting contributions to requires that neither the Organizations nor their officers interfere organization's political parties, in the political affairs of member countries and that they be operations politicians, and influenced in their decisions by economic considerations only. related institutions by World Bank Articles of Agreement country SO7 Total number of World Bank's operations as a development institution, providing Not Applicable legal actions for low- or no-interest loans (credits) and grants to member to reporting anti-competitive countries, do not include activities for which this indicator would organization's behavior, anti-trust, be material. operations and monopoly practices and their outcomes SO8 Monetary value The World Bank’s operational policies and procedures stipulate Not Applicable of significant fines staff work and project take into account, as appropriate, local to reporting and total number of laws and regulations. In addition, stakeholders can approach the organization's non-monetary Inspection Panel to investigate IBRD/IDA financed projects to operations sanctions for determine whether the Bank has complied with its own non-compliance with operational policies and procedures (including social and laws and regulations environmental safeguards), and to address related issues of (Core) harm. However, as a multilateral development institution, the Bank is provided certain immunities, which are outlined in the Articles of Agreement and host country agreements. SO8 Monetary value The World Bank’s operational policies and procedures stipulate Not Applicable of significant fines staff work and project take into account, as appropriate, local to reporting and total number of laws and regulations. In addition, stakeholders can approach the organization's non-monetary Inspection Panel to investigate IBRD/IDA financed projects to operations sanctions for determine whether the Bank has complied with its own non-compliance with operational policies and procedures (including social and laws and regulations environmental safeguards), and to address related issues of (Core) harm. However, as a multilateral development institution, the Bank is provided certain immunities, which are outlined in the Articles of Agreement and host country agreements. World Bank Operational Policies World Bank Articles of Agreement Public Agency PA1 Describe the relationship to other The World Bank is a development institution where Fully governments or public authorities and its 187 member countries are shareholders. Reported the position of the agency within its The World Bank works with its members to achieve immediate governmental structures equitable and sustainable economic growth in their national economies and to find solutions to pressing regional and global problems in economic development and in other important areas such as environmental sustainability. It pursues its overriding goal—to overcome poverty and improve standards of living—primarily by providing loans, risk management products, and expertise on development related disciplines and by coordinating responses to regional and global challenges. Member countries govern the World Bank Group through the Boards of Governors and the Boards of Executive Directors. The Board of Governors consists of one Governor and one Alternate Governor appointed by each member country. The office is usually held by the country's minister of finance, governor of its central bank, or a senior official of similar rank. The Governors and Alternates serve for terms of 5 years and can be reappointed. The Board of Governors and the Boards of Executive Directors make all major decisions for the organizations, including policy, financial, or membership issues. Details can be found on the links below. About Us World Bank Annual Report PA2 State the definition of sustainable The World Bank works to ensure that actions taken Fully development used by the public agency, today to promote development and reduce poverty Reported and identify any statements or principles do not result in environmental degradation or social adopted to guide sustainable exclusion tomorrow. To promote this goal, we have development polices adopted a suite of sector strategies on energy, environment, agriculture, rural development, forest services, water resources, and social development. The strategies all have a common denominator: they are anchored in the three dimensions of development - economy, society and the environment - because economic growth must be rooted in social balance and environmental sustainability. Our focus on achieving the Millennium Development Goals (MDGs) that call for the elimination of poverty and sustained development provide us with targets and yardsticks for measuring results. About Us - The Challenge PA3 Identify the aspects for which the Much of the World Bank’s work in sustainable Fully organization has established development is directed through the Sustainable Reported sustainable development policies Development Network, handling issues related to agriculture, rural development, climate change, water resources, infrastructure, energy, transport, forestry and biodiversity. In addition, the World Bank’s environmental and social safeguard policies are a cornerstone of its support of sustainable poverty reduction. These policies seek to prevent and mitigate undue harm done to people and their environments as part of the development process. World Bank Sustainable Development Network PA4 Identify the specific goals of the Strategic priorities in each sector, and plans for Fully organization for each aspect listed in implementing the strategies through regional and Reported PA4 country assistance strategies and work programs are available through the link below. Sustainable Development - Sector Strategies PA5 Describe the process by which the Due to the diversity of the WB development Fully aspects and goals in both PA3 and PA4 activities, details on the broad-based consultations Reported were set with governments, international agencies, civil society, and other stakeholders are outlined in the individual sector strategies. See the strategies page for further information. World Bank Sustainable Development Sector Strategies PA6 For each goal, provide the See specific sector strategies for details on the Fully following information: Implementation implementation steps and the measures of Reported measures; Results of relevant effectiveness, including key indicators. The results assessments of the effectiveness of frameworks of the sector strategies aggregate those measures before they are activities across WB financed activities in the implemented; State targets and key sector. Note that individual projects and programs indicators used to monitor progress, specify implementation steps and performance with a focus on outcomes; Description measures in much greater granularity. In addition, of progress with respect to goals and see the Independent Evaluation Group (IEG) for targets in the reporting periods, their assessments of the effectiveness of strategies including results of key indicators; and development activities. Actions to ensure continuous World Bank Sustainable Development Sector improvement towards reaching the Strategies public agency’s goals and targets; and World Bank Independent Evaluation Group Post-implementation assessment and targets for next time period. Describe the role of and engagement with stakeholders with respect to the items disclosed in PA6. PA7 Describe the role of and Due to the diversity of the WB development Fully engagement with stakeholders with activities and interest by a variety of stakeholder Reported respect to the items disclosed in PA6 groups, approaches to engage stakeholders in the formulation of sector strategies tend to be tailored to the specific strategies. Stakeholder engagement across sector strategies are detailed in the individual sector strategies; stakeholder engagement at the country level can be found in the individual country websites; and engagement of the WB at large with civil society is described on the Civil Society website. Stakeholder engagement for individual projects is part and parcel of project identification, design and supervision process and is outlined in the project documentation; specific provision pertaining to environmental and social impacts can be found in the Environmental Assessment (EA) and other safeguards related documents part of the project's public documents. World Bank Sustainable Development Sector Strategies Activities by countries Project Documents Civil Society website PA8 Gross expenditures broken down See Information Statements of the most current WB Fully by type of payment Annual Report. Reported World Bank Annual Report PA9 Gross expenditures broken down See Information Statements of the most current WB Fully by financial classification Annual Report. Reported World Bank Annual Report PA10 Capital expenditures by financial See Financial Statements of the most current WB Fully classification Annual Report. Reported World Bank Annual Report PA11 Describe procurement policy of While the responsibility for the implementation of Fully the public agency as it relates to Bank-financed projects and programs, and Reported sustainable development therefore for the award and administration of contracts under the project, rests with the Borrower, the Bank’s Procurement Policy and Services Group works to ensure that procurement is conducted in accordance with its Articles of Agreement, which require that loan proceeds are used only for the purposes for which the loan, grant, or credit was granted. Each project is governed by a legal agreement between the World Bank and the government who receives the funds. One of the key obligations in the "Loan Agreement" is that governments abide by the relevant Bank's procurement policies as detailed in the Guidelines: Procurement under IBRD Loans and IDA Credits, the Guidelines: Selection and Employment of Consultants by World Bank Borrowers and the Guidelines: Procurement of Goods, Works, and Non-Consulting Services under IBRD Loans and IDA Credits & Grants. Guidelines: Procurement under IBRD Loans and IDA Credits PA12 Describe economic, All operations of the World Bank are guided by a Fully environmental, and social criteria that comprehensive set of policies and procedures, Reported apply to expenditures and financial dealing with the Bank's core development commitments objectives and goals, the instruments for pursuing them, and specific requirements for Bank financed operations. These policies and procedures can be found in the World Bank Operational Manual (link provided below). Within the overall set of Operational Policies, there are ten key policies that are critical to ensuring that potentially adverse environmental and social consequences are identified, minimized, and mitigated. These "Safeguard Policies" receive particular attention during the project preparation and approval process. The safeguard policies deal with environmental and social assessments, natural habitats, pest management, cultural property, involuntary resettlement, indigenous peoples, forests, dam safety, international waterways, disputed areas, uses of country systems, and finally a detailed disclosure policy to assure public transparency and review of operations. A multi-disciplinary unit monitors the application of safeguards throughout the Bank, along with regional safeguard units. Fiduciary policies, include rules governing financial management, procurement, and disbursement. There are also detailed guidelines for the selection of consultants and the procurement of goods and works in projects financed by the World Bank. Management policies cover such areas as project Monitoring and evaluation. Operational Policies PA13 Describe linkages between the Most procurement within WB financed activities Fully public agency’s procurement practices occurs in connection to specific development Reported and its public policy priorities projects. WB financed projects give importance to enhancing the management and reform of public procurement systems in borrower countries alongside with carrying out the primary objectives of the specific loan/grant. Increasing the efficiency, fairness, and transparency of the expenditure of public resources is critical to sustainable development and the reduction of poverty. More information on public procurement is available on the World Bank procurement website. Procurement Policies and Procedures Procurement Annual Report PA14 Percentage of the total value of 83% of the paper used by the World Bank in 2011 Partially goods purchased that were registered in its offices was FSC certified. The percentage of Reported with voluntary environmental or social electronics purchased that were Energy Star labels and/or certification programmes, certified was 93% in 2011. GreenSeal certified broken down by type. products account for 90% of cleaning product purchased in the Washington, DC offices, with another 6% considered environmentally preferrable products. Corporate Environmental Responsibility Financial Services FS01 Policies with specific The World Bank's environmental and social Fully Reported environmental and social safeguard policies are a cornerstone of its support to components applied to business sustainable development and poverty reduction. lines. There are 10 safeguard policies: Environmental Assessment, Natural Habitats, Forests, Pest Management, Physical Cultural Resources, Dam Safety, Indigenous Peoples, Involuntary Resettlement, International Waterways and Disputed Areas. The objective of these policies is to prevent and mitigate harm to people and their environment in the development process. These policies provide guidelines for bank and borrower staffs in the identification, preparation, and implementation of investment programs and projects. World Bank Safeguard Policies FS02 Procedures for assessing The Bank undertakes screening of each proposed Fully Reported and screening environmental project to determine the appropriate extent and type and social risks in business of EA to be undertaken during project preparation lines. and whether or not the project may trigger other safeguard policies. The Bank classifies the proposed project into one of four categories (A, B, C, and FI) depending on the type, location, sensitivity, and scale of the project and the nature and magnitude of its potential environmental impacts. The Borrower is responsible for any assessment required by the Safeguard Policies, with general advice provided by Bank staff. Environmental and Social safeguard in the Bank’s project cycle FS03 Processes for monitoring Monitoring of clients’ compliance with implementing Fully Reported clients’ implementation of and the environmental and social requirements included compliance with environmental in the loan agreement of a specific project are part and social requirements of regular project supervision. Supervision missions included in agreements or of projects are carried out twice a year and include transactions. staff with appropriate environmental and social expertise, for more complex projects there are staff members from the regional safeguards units. The Quality Assurance and Compliance Unit (QACU), housed within the Operations Policy and Country Services (OPCS) Vice Presidency, supports the regions and assures that the Bank’s safeguards are applied in a uniform manner across regions. Environmental and social management frameworks include provisions for grievance mechanisms by which stakeholders can bring concerns forward and settle arising disputes. In addition, stakeholders can bring concerns to the Inspection Panel, a permanent body reporting to the Board of Directors, to ensure accountability of the World Bank and investigate complaints against violations of its policies. World Bank Safeguard Policies FS04 Process(es) for improving The World Bank is carrying out a range of regular Fully Reported staff competency to implement programs as well as tailored trainings for staff and the environmental and social borrowers on the application of its safeguards policies and procedures as policies, best practices, case studies, and lessons applied to business lines. learned. FS05 Interactions with The World Bank is a development institution, Fully Reported clients/investees/business providing low- or no-interest loans (credits) and partners regarding grants to low-income countries, middle-income environmental and social risks countries, and small and fragile states. Working and opportunities. closely with our country government counterparts and their stakeholders, we shape our role, our financial products, and our technical and advisory services to the unique development needs and capacities of each country client. Thus, interactions with clients/ investees/ business partners regarding environmental and social risks and opportunities form the foundation of our advisory and loan services. FS06 Percentage of the portfolio New lending commitments by IBRD reached $26.7 Fully Reported for business lines by specific billion, including 132 operations, in FY region, size (e.g. 2011—significantly more than the historical average micro/SME/large) and by sector. ($13.5 billion in FY 2005–08). This follows the record $44.2 billion in FY 2010 when the crisis peaked. IDA commitments reached $16.3 billion in FY 2011, including $13.45 billion in credits and $2.82 billion in grants. Overall, South Asia had the largest share of lending from both IBRD/IDA, with 24%, Latin America and the Caribbean received 22%, East Asia and the Pacific, 19th percent, and Africa 16%. See the Annual Report for the complete breakdown. World Bank Annual Report FS07 Monetary value of The World Bank works with is 187 country members Fully Reported products and services designed to achieve equitable and sustainable economic to deliver a specific social growth in their national economies and to fi nd benefit for each business line solutions to pressing regional and global problems in broken down by purpose. economic development and in other important areas such as environmental sustainability. It pursues its overriding goal—to overcome poverty and improve standards of living—primarily by providing loans, risk management products, and expertise on development-related disciplines and by coordinating responses to regional and global challenges. For complete breakdown of the Bank's portfolio by social benefit, please see the most recent Annual Report and Financial Statements. World Bank Annual Report FS08 Monetary value of The World Bank works with is 187 country members Fully Reported products and services designed to achieve equitable and sustainable economic to deliver a specific growth in their national economies and to fi nd environmental benefit for each solutions to pressing regional and global problems in business line broken down by economic development and in other important areas purpose. such as environmental sustainability. It pursues its overriding goal—to overcome poverty and improve standards of living—primarily by providing loans, risk management products, and expertise on development-related disciplines and by coordinating responses to regional and global challenges. For complete breakdown of the Bank's portfolio by theme and sector (including environmental and natural resource management) please see the most recent Annual Report and Financial Statements. World Bank Annual Report FS09 Coverage and frequency All Bank projects rely on monitoring and results Fully Reported of audits to assess frameworks to assess the projects under implementation of implementation and make midcourse corrections as environmental and social needed, to measure project impacts, and inform policies and risk assessment lessons learned as the projects progress and are procedures. finalized. Mandatory twice yearly supervision missions of all WB projects include the supervision of environmental and social issues and the implementation of measures agreed in the project documentation, such as the EIA and environmental and social management frameworks, resettlement frameworks and action plans, etc. World Bank project cycle FS10 Percentage and number This indicator is not material to our business. The Not Applicable of companies held in the World Bank is a Multilateral Development Bank to reporting institution’s portfolio with which providing low- or no-interest loans (credits) and organization's the reporting organization has grants to country governments. See FS 5 for details operations interacted on environmental or on our interactions with our client countries on social issues. environment and social issues. FS11 Percentage of assets This indicator is not material to our business. The Not Applicable subject to positive and negative World Bank is a Multilateral Development Bank to reporting environmental or social providing low- or no-interest loans (credits) and organization's screening. grants to country governments. The Bank does not operations manage pools of capital on behalf of third parties. FS12 Voting polic(ies) applied to This indicator is not material to our business. The Not Applicable environmental or social issues World Bank is a Multilateral Development Bank, to reporting for shares over which the owned by its member countries. organization's reporting organization holds the operations right to vote shares or advises on voting.