World Bank Group Country Opinion Survey 2016: Nigeria FY16 Nigeria Country Opinion Survey Report THE WORLD BANK GROUP Public Opinion Research Group 1 March 2016 World Bank Group Country Opinion Survey 2016: Nigeria Acknowledgements The Nigeria Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG) team led by Sharon Felzer (Senior Communications Officer, Head of PORG), Jing Guo, Svetlana Markova, and Jessica Cameron. Calita Woods, and Dania Mendoza provided data support. The report was prepared under the overall guidance and supervision of Sumir Lal (Director, ECRGP). PORG acknowledges the significant contribution from the Nigeria country team and the local fielding agency NOIPolls. In particular, PORG is grateful for the support from Ngozi Ijeoma Udolisa (Operations Officer) and Obadiah Tohomdet (Senior Communications Officer) who coordinated the survey related activities from Abuja, Nigeria. 1 World Bank Group Country Opinion Survey 2016: Nigeria Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................4 IV. General Issues Facing Nigeria ......................................................8 V. Overall Attitudes toward the World Bank Group .......................13 VI. Sectoral Importance and Effectiveness......................................20 VII. How the World Bank Group Operates .......................................25 VIII. World Bank Group’s Knowledge and Instruments .....................32 IX. The Future Role of the World Bank Group in Nigeria ................36 X. Communication and Outreach ..................................................41 XI. Appendices ................................................................................49 2 World Bank Group Country Opinion Survey 2016: Nigeria I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Nigeria perceive the WBG. The survey explored:  General Issues Facing Nigeria  Overall Attitudes toward the World Bank Group  World Bank Group’s Effectiveness and Results  The World Bank Group’s Knowledge Work and Activities  Working with the World Bank Group  The Future Role of the World Bank Group in Nigeria  Communication and Information Sharing  Background Information II. Methodology From April to May 2016, 520 stakeholders of the WBG in Nigeria were invited to provide their opinions on the WBG’s work in the country by participating in a country opinion survey. Participants were drawn from the Office of the President/Prime Minister; office of a minister; office of a parliamentarian; ministries/ministerial departments; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/contractors working on WBG- supported projects/ programs; local governments; bilateral/multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; non-profit organizations/community based organizations; the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the judiciary branch; and other organizations. A total of 510 stakeholders participated in the survey (98% response rate). Respondents received and completed with the presence of a representative of the independent fielding agency. Respondents were asked about: general issues facing Nigeria; their overall attitudes toward the WBG; the WBG’s effectiveness and results; the WBG’s knowledge work and activities; working with the WBG; the WBG’s future role in Nigeria; and the WBG’s communication and information sharing. Every country that engages in the Country Opinion Survey must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’13 (response rate is 97%, N=835). Data were weighted to reach the same stakeholder composition in two years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, means of the FY’16 data and the total number of respondents in both years are slightly different from those of the original data reported in appendices A, B, C, D, and F. For the weighted stakeholder breakdown and year comparison results, please see appendix E (page 98). 3 World Bank Group Country Opinion Survey 2016: Nigeria III. Demographics of the Sample Current Position  For further analyses, respondents from the office of the President, Prime Minister and Office of a Minister were combined, respondents from the financial sector/private banks were combined with those from private sector organizations; respondents from non-profit organizations/community based organizations, private foundations, faith-based groups, trade unions, and youth groups were combined in the “CSO” category. Few respondents from independent government institutions, the judiciary branch, and other organizations were included in the “Other” category. Percentage of Respondents (N=501) Employee of a Ministry, Ministerial Department or Implementation Agency 23% NGO/Community Based Organization 11% Academia/Research Institute/Think Tank 10% Local Government Office or Staff 10% Media 7% Office of Parliamentarian 7% Private Sector Organization 6% Financial Sector/Private Bank 6% Bilateral/Multilateral Agency 5% Office of the President, Prime Minister 4% Project Management Unit (PMU)/Consultant/Contractor working on WBG supported project 3% Office of Minister 2% Private Foundation 1% Trade Union 1% Faith-Based Group 1% Judiciary Branch 1% Youth Group 1% Other <1% Independent Government Institution <1% “Which of the following best describes your current position?” (Respondents chose from a list.) 4 World Bank Group Country Opinion Survey 2016: Nigeria III. Demographics of the Sample (continued) Area of Primary Specialization Percentage of Respondents (N=488) Education 15% Finance and markets 11% Media, communications and public relations 9% Urban, rural, and social development 9% Health, nutrition, and population 9% Governance 8% Other 8% Agriculture 5% Social protection and labor 4% Transport and ICT 4% Generalist (specialized in multiple sectors) 4% Environment and natural resources 3% Macroeconomics and fiscal management 2% Trade and competitiveness 2% Fragility, conflict and violence 2% Water 2% Poverty 1% Public-private partnerships 1% Energy and extractives 1% Jobs 1% Gender <1% Climate Change <1% “Please identify the primary specialization of your work.” (Respondents chose from a list.) 5 World Bank Group Country Opinion Survey 2016: Nigeria III. Demographics of the Sample (continued) Geographic locations  For comparisons between geographic locations, please go to appendix C (page 88). Percentage of Respondents (N=505) Lagos, 14% Adamawa, 13% Kaduna, 14% Cross River, 13% Edo, 13% FCT, 19% Enugu, 14% "Which best represents your geographic location?" (Respondents chose from a list.) Exposure to Agencies within the World Bank Group Percentage of Respondents (N=226) Other, 11% The Multilateral Investment Guarantee Agency (MIGA), 13% The International The World Bank Finance (IBRD/IDA), 54% Corporation (IFC), 22% "Which of the following agencies of the World Bank Group do you primarily engage with in Nigeria?" (Respondents chose from a list.) 6 World Bank Group Country Opinion Survey 2016: Nigeria III. Demographics of the Sample (continued) Familiarity with the World Bank Group  Year comparison: Respondents in this year’s Country Survey are significantly less familiar with the WBG than respondents in the FY’13 Country Survey (weighted mean in FY’16 = 5.5; weighted mean in FY’13 = 5.9)1.  Respondents’ levels of familiarity with the WBG were significantly, strongly correlated with their ratings of the WBG’s overall effectiveness in Nigeria, and significantly, moderately correlated with the extent to which the WBG plays a relevant role in development in Nigeria and the extent to which the WBG contributes to the country’s development results. Mean Familiarity Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 5.4 Bilateral/ Multilateral Agency 6.0 Academia/ Research Institute/ Think Tank 5.8 Other 5.7 PMU/ Consultant 5.7 CSO 5.6 Office of Parliamentarian 5.5 Private Sector/ Financial Sector/ Private Bank 5.4 Office of the President/ Prime Minister/ 5.4 Minister Employee of a Ministry 5.2 Media 5.1 Local Government 4.9 "How familiar are you with the work of the World Bank Group in Nigeria?" (1 - "Not familiar at all", 10 - "Extremely familiar") 1 Please refer to Appendix E (page 98) for more details on weighting. The means in the chart were calculated based on un-weighted data. 7 World Bank Group Country Opinion Survey 2016: Nigeria IV. General Issues Facing Nigeria Headed in the Right Direction2  Year comparison: this year’s respondents were significantly more likely to indicate that Nigeria is headed in the right direction, compared to respondents in the FY’13 Country Survey. Percentage of Respondents (FY 2016 N=494; FY 2013 N=777) 56% The right direction 42% 16% The wrong direction 36% 28% FY 2016 Not sure 23% FY 2013 "In general, would you say that Nigeria is headed in ...?" (Respondents chose from a list.) (Note: percentages may not total 100 due to rounding) 2 All percentages presented in the chart were calculated based on weighted data from FY 2016 and FY 2013 Country Surveys. Please refer to Appendix E for more details on weighting. 8 World Bank Group Country Opinion Survey 2016: Nigeria IV. General Issues Facing Nigeria (continued) Development Priority  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the most important development priorities in Nigeria were “education” (25%) and “rural development” (14%). Percentage of Respondents (N=508) Job creation/employment 44% Education 32% Energy 29% Food security 21% Poverty reduction 19% Agricultural development 19% Public sector governance/reform 18% Health 16% Anti corruption 14% Economic growth 13% Rural development 8% Transport 5% Private sector development 5% Gender equity 5% Crime and violence 5% Conflict prevention and resolution 5% Urban development 5% Global/regional integration 4% Natural resource management 4% Social protection 4% "Listed below are a number of development priorities in Nigeria. Please identify which of the following you consider the most important development priorities in Nigeria. (Choose no more than THREE)" (Respondents chose from a list. Responses combined. Top 20 of 33 response options shown.) 9 World Bank Group Country Opinion Survey 2016: Nigeria IV. General Issues Facing Nigeria (continued) What Would Contribute Most to Reducing Poverty  Year comparison: In the previous FY’13 Country Survey, respondents indicated that the greatest contributors to poverty reduction in Nigeria were “job creation” (36%), “education” (35%), and “economic growth” (31%). Percentage of Respondents (N=508) Job creation/employment 45% Agricultural development 36% Economic growth 36% Education 33% Rural development 22% Energy 21% Anti corruption 17% Health 15% Foreign direct investment 10% Public sector governance/reform 8% Equality of opportunity 6% Private sector development 6% Food security 6% Law and justice 5% Transport 4% Water and sanitation 4% Urban development 4% Crime and violence 3% Social protection 3% Information and communications technology 3% "The World Bank Group has committed itself to twin goals: ending extreme poverty by 2030 and boosting shared prosperity. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Nigeria? (Choose no more than THREE)" (Respondents chose from a list. Responses combined. Top 20 of 32 response options shown.) 10 World Bank Group Country Opinion Survey 2016: Nigeria IV. General Issues Facing Nigeria (continued) Factors Contributing to “Shared Prosperity” Percentage of Respondents (N=484) Consistent economic growth 38% Education and training that better ensure job 30% opportunity Better employment opportunities for young people 24% Better entrepreneurial opportunities 20% Greater access to micro-finance for the poor 17% Better opportunity for the poor who live in rural areas 15% A growing middle class 9% Greater voice and participation for citizens to help 8% ensure greater accountability Greater access to health and nutrition for citizens 8% Greater equity of fiscal policy 6% More reliable social safety net 6% Better quality public services 5% Better opportunity for the poor who live in urban 5% areas Better employment opportunities for women 4% Other 2% "The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Nigeria? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 11 World Bank Group Country Opinion Survey 2016: Nigeria IV. General Issues Facing Nigeria (continued) Gap between the Rich and the Poor Percentage of Respondents (N=505) A small problem, Not a problem at all, 1% 3% Don't know, 1% A moderately big problem, 12% A very big problem, 83% "Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in Nigeria?" (Respondents chose from a list.) Climate change Percentage of Respondents (N=506) Don't know, 2% Not a problem, 4% Not too serious problem, 12% A somewhat A very serious serious problem, problem, 55% 28% "In your view, is global climate change a very serious problem, somewhat serious, not too serious, or not a problem?" (Respondents chose from a list.) (Note: percentages may not total 100 due to rounding) 12 World Bank Group Country Opinion Survey 2016: Nigeria V. Overall Attitudes toward the World Bank Group Attributing Failed/Slow Reform Efforts  Year comparison: Respondents in the previous FY’13 Country Survey indicated that they most often attributed failed or slow World Bank assisted reform efforts to the following: “the Government works inefficiently” (33%), “political pressures and obstacles” (30%), and “there is not an adequate level of citizen/civil society participation (24%).”  Stakeholder groups: Among this year’s respondents, consultants working on WBG projects and respondents from PMU and the office of President/Prime Minister/Minister were significantly more likely to attribute failed or slow WBG assisted reform efforts to that “reforms are not well thought out in light of the country challenges” compared to respondents from other stakeholder groups. Percentage of Respondents (N=498) The Government works inefficiently 42% The World Bank Group is not sensitive enough to 23% political/social realities on the ground Political pressures and obstacles 23% Poor donor coordination 22% There is not an adequate level of citizen/civil 21% society participation The World Bank Group does not do adequate 20% follow through/follow-up Lack of/inadequate levels of capacity in 17% Government Reforms are not well thought out in light of 16% country challenges The World Bank Group works too slowly 7% Other 2% "When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 13 World Bank Group Country Opinion Survey 2016: Nigeria V. Overall Attitudes toward the World Bank Group (continued) As noted in the “Methodology” section, the indicator questions referred to throughout the survey report are questions that are asked in every country that engages in the Country Opinion Survey. These will be aggregated for the World Bank Group’s annual Corporate Scorecard. The World Bank Group’s Overall Effectiveness3 (Indicator Question) Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 6.5 All respondents* FY 2016 6.1 FY 2013 "Overall, please rate your impression of the World Bank Group's effectiveness in Nigeria." (1 - "Not effective at all", 10 - "Very effective") (*Significantly different between FY 2016 and FY 2013) Achieving Development Results (Indicator Question) Mean Rating 1 2 3 4 5 6 7 8 9 10 6.7 FY 2016 All respondents* 6.4 FY 2013 "To what extent does the World Bank Group’s work help to achieve development results in Nigeria?" (1-"To no degree at all", 10-"To a very significant degree") (*Significantly different between FY 2016 and FY 2013) WBG Staff Preparedness Mean Rating 1 2 3 4 5 6 7 8 9 10 6.7 FY 2016 All Respondents 6.5 FY 2013 "To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Nigeria solve its most complicated development challenges?" (1-"To no degree at all", 10-"To a very significant degree") 3 All means presented in this chart were calculated based on weighted data from FY’16 and FY’13. 14 World Bank Group Country Opinion Survey 2016: Nigeria V. Overall Attitudes toward the World Bank Group (continued) The World Bank and the IFC Working Together  Only those stakeholders who responded “Yes” to the question “Do your projects involve both the World Bank and the IFC?” provided their views on the working relationship between the World Bank and the IFC. Percentage of Respondents (N=99) The two institutions do not work well together, Don't know, 2% 8% The two The way the two institutions work institutions work well together, 46% together needs improvement, 43% “If your projects involved both the World Bank and the IFC, what was your view on the two institutions working together in Nigeria?” (Respondents chose from a list.) (Note: percentages may not total 100 due to rounding.) 15 World Bank Group Country Opinion Survey 2016: Nigeria V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups4  Stakeholder groups: respondents across stakeholder groups gave statistically similar overall ratings for the twenty six indicator questions. Mean Ratings 1 2 3 4 5 6 7 8 9 10 All Stakeholder Groups 6.2 PMU/ Consultant 6.5 Bilateral/ Multilateral Agency 6.5 CSO 6.4 Private Sector/ Financial Sector/ Private Bank 6.3 Employee of a Ministry 6.2 Other 6.2 Media 6.1 Office of the President/ Prime Minister/ 6.1 Minister Local Government 6.1 Academia/ Research Institute/ Think Tank 6.0 Office of Parliamentarian 5.9 Mean Ratings for All Indicator Questions by Stakeholder Groups on a Scale from 1 to 10 4 Responses to all twenty six indicator questions by stakeholders’ levels of collaboration with the WBG can be found in Appendix F (page 104). 16 World Bank Group Country Opinion Survey 2016: Nigeria V. Overall Attitudes toward the World Bank Group (continued) Greatest Value  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank‘s greatest value to Nigeria were its “financial resources” (41%), “technical assistance” (14%), and “training/capacity building” (13%). Percentage of Respondents (N=480) Financial resources 31% 14% 45% Capacity development 18% 19% 37% Technical assistance 11% 15% 26% Help to bring discipline/effective supervision to 9% 13% 22% implementation of investment projects Policy advice, studies, analyses 10% 11% 21% Donor coordination 6% 10% 16% Data and statistics 8% 6% 14% Convening/facilitating 9% Mobilizing third party financial resources 8% Linkage to non-Bank expertise 3% Greatest value Second greatest value Other <1% "When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Nigeria?" (Respondents chose from a list.) 17 World Bank Group Country Opinion Survey 2016: Nigeria V. Overall Attitudes toward the World Bank Group (continued) Most Effective Instruments in Reducing Poverty  Year comparison: Respondents from the previous FY’13 Country Survey indicated that the most effective World Bank’s instruments in reducing poverty in Nigeria were “capacity development” (50%) and “investment lending” (47%). Percentage of Respondents (N=509) Capacity development 44% Trust Fund management 32% Investment lending 32% Technical assistance 23% Multi-sectoral approaches 23% Policy based lending / budget support to the 14% Government Knowledge products/services 12% Don’t know 5% Other 1% “Which World Bank Group's instruments do you believe are the MOST effective in reducing poverty in Nigeria? (Choose no more than TWO)” (Respondents chose from a list. Responses combined.) 18 World Bank Group Country Opinion Survey 2016: Nigeria V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank’s greatest weaknesses in its work in Nigeria were “imposing technocratic solutions without regard to political realities” (26%) and “too bureaucratic in its operational policies and procedures” (21%). Percentage of Respondents (N=490) Not collaborating enough with stakeholders outside 30% the Government Too influenced by developed countries 24% Not enough public disclosure of its work 17% Not fighting corruption in Nigeria 16% World Bank Group’s processes too complex 12% World Bank Group’s processes too slow 10% Staff too inaccessible 10% Not exploring alternative policy options 9% Not adequately sensitive to political/social realities in 9% Nigeria Not willing to honestly criticize policies and reform 8% efforts in the country Imposing technocratic solutions without regard to 7% political realities The credibility of its knowledge/data 7% Its advice and strategies do not lend themselves to 7% practical problem solving Not achieving development results in Nigeria 6% Don’t know 6% Not aligned with country priorities 6% Not client focused 4% Arrogant in its approach 2% Not aligned with other donors’ work 1% Other 1% "Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Nigeria? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 19 World Bank Group Country Opinion Survey 2016: Nigeria VI. Sectoral Importance and Effectiveness Importance of WBG’s Support in Sectoral Areas Mean Importance Rating 1 2 3 4 5 6 7 8 9 10 Poverty reduction 8.7 Education 8.7 Agricultural development 8.5 Rural development 8.5 Health 8.5 Economic growth 8.5 Job creation/employment 8.4 Energy 8.3 Food security 8.2 Communicable/non-communicable diseases 8.0 Disaster management 7.9 Climate change (e.g., mitigation, adaptation) 7.9 Water and sanitation 7.9 Foreign direct investment 7.8 Private sector development 7.8 Anti corruption 7.8 Environmental sustainability 7.8 Public sector governance/reform 7.8 Equality of opportunity 7.7 Urban development 7.7 Global/regional integration 7.6 Financial markets 7.6 Social protection 7.6 Conflict prevention and resolution 7.6 Natural resource management 7.6 Information and communications technology 7.6 Gender equity 7.5 Transport 7.5 Regulatory framework 7.5 Trade and exports 7.4 Law and justice 7.2 Crime and violence 7.0 Media, communications and public relations 7.0 Creative and entertainment industry 6.6 "In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Nigeria?" (1-"Not important at all", 10-"important") 20 World Bank Group Country Opinion Survey 2016: Nigeria VI. Sectoral Importance and Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas: Year Comparison5 Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 Health* 6.3 7.1 Economic growth* 5.6 6.8 Agricultural development* 5.8 6.8 Communicable/non-communicable diseases 6.8 6.5 Poverty reduction* 5.4 6.7 Education* 5.6 6.6 Water and sanitation* 6.0 6.6 Rural development* 5.7 6.5 Public sector governance/reform 6.5 Disaster management* 5.1 6.5 Urban development* 5.7 6.4 Climate change* 5.4 6.4 Financial markets* 5.3 6.4 Environmental sustainability* 5.4 6.4 Foreign direct investment* 5.7 6.4 Food security* 5.2 6.3 Trade and exports* 5.3 6.3 Natural resource management* 4.8 6.2 Global/regional integration 6.2 Equality of opportunity* 4.9 6.2 Job creation/employment* 4.8 6.1 Regulatory framework* 5.3 6.1 Gender equity* 5.5 6.1 Information and communications technology* 5.4 6.1 Media, communications and public relations 6.0 Private sector development* 4.9 6.0 Energy* 4.8 6.0 Conflict prevention and resolution 5.9 Social protection* 4.9 5.8 Transport* 4.9 5.8 Creative and entertainment industry 5.6 FY 2016 Law and justice* 4.7 5.6 FY 2013 Anti corruption* 3.8 5.6 "How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Nigeria?" (1-"Not effective at all", 10-"Very effective") (*Significantly different between FY 2016 and FY 2013) 21 World Bank Group Country Opinion Survey 2016: Nigeria VI. Sectoral Importance and Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas: Collaboration6 Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 Health 7.3 7.0 Economic growth 7.0 6.7 Agricultural development 7.0 6.6 Communicable/non-communicable diseases 6.9 6.6 Food security* 6.0 6.9 Water and sanitation* 6.3 6.9 Poverty reduction 6.9 6.5 Education 6.46.8 Rural development* 6.36.8 Urban development* 6.2 6.8 Public sector governance/reform 6.36.7 Environmental sustainability* 6.1 6.7 Disaster management 6.7 6.3 Climate change 6.6 6.2 Foreign direct investment 6.6 6.2 Financial markets 6.6 6.3 Regulatory framework* 5.9 6.5 Information and communications technology* 5.9 6.5 Job creation/employment* 5.96.5 Natural resource management 6.4 6.0 Trade and exports 6.4 6.1 Global/regional integration 6.06.4 Equality of opportunity 6.06.4 Energy* 5.7 6.3 Social protection* 5.6 6.3 Media, communications and public relations* 5.86.3 Gender equity 6.2 5.9 Private sector development 6.2 5.9 Collaborating Conflict prevention and resolution 5.76.2 with the WBG Creative and entertainment industry* 5.3 6.2 Anti corruption* 5.3 6.1 Not collaborating 6.0 with the WBG Transport 5.7 Law and justice* 5.35.9 "How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Nigeria?" (1-"Not effective at all", 10-"Very effective") (*Significantly different between collaborators and non-collaborators with the WBG) 5 All means presented in this chart are calculated based on weighted data. See Appendix E for details. 6 Note in the Appendix on the sectoral effectiveness (Appendix A, page 52) that primarily informed stakeholders responded to this question. Respondents were given the option of “don’t know” if they did not have exposure to the WBG’s work in certain development areas. 22 World Bank Group Country Opinion Survey 2016: Nigeria VI. Sectoral Importance and Effectiveness (continued) The WBG Promoting Private Public Partnerships Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 6.6 “To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Nigeria?" (1 - "To no degree at all", 10 - "To a very significant degree") Helping the Poorest Percentage of Respondents (N=507) Don't know, 6% To a fully sufficient To a very degree, 15% insufficient degree, 14% To a somewhat insufficient degree, 24% To a somewhat sufficient degree, 42% “To what extent do you believe that the World Bank Group's work and support help the poorest in Nigeria?” (Respondents chose from a list.) (Note: percentages may not total 100 due to rounding) 23 World Bank Group Country Opinion Survey 2016: Nigeria VI. Sectoral Importance and Effectiveness (continued) Drivers of Effectiveness To determine the key drivers of respondents’ ratings of the World Bank Group’s overall effectiveness and ratings of its ability to help achieve development results in Nigeria, bivariate correlational analyses were conducted using respondents’ ratings of the thirty three specific areas of effectiveness. Correlational analyses, however, are not able to tell us exactly what is causing respondents’ ratings of the World Bank Group’s overall effectiveness or ratings of its ability to help achieve development results. Rather, these analyses tell us that as ratings of effectiveness in one area increase, respondents’ ratings of the WBG’s overall effectiveness increase, or as ratings of effectiveness in one area increase, ratings of the WBG’s ability to help achieve development results increase. Thus, it can be inferred that respondents’ perceptions of effectiveness in one specific area are related to, or drive, respondents’ perceptions of the WBG’s overall effectiveness or perceptions of the WBG’s ability to help achieve development results.  Overall Effectiveness: Those specific areas with the highest Pearson Product-Moment correlations were determined to be the most closely related to perceptions of the WBG’s overall effectiveness, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s overall effectiveness in Nigeria. The areas determined to be key drivers from these analyses were:  The WBG’s effectiveness at poverty reduction;  The WBG’s effectiveness at environmental sustainability; and  The WBG’s effectiveness at regulatory framework.  Achieving Development Results: Those specific areas with the highest Pearson Product- Moment correlations were determined to be the most closely related to perceptions of the WBG’s ability to help achieve development results in Nigeria, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s ability to help achieve development results. The areas determined to be key drivers from these analyses were:  The WBG’s effectiveness at information and communications technology;  The WBG’s effectiveness at urban development; and  The WBG’s effectiveness at food security. 24 World Bank Group Country Opinion Survey 2016: Nigeria VII. How the World Bank Group Operates The World Bank Group’s Work in Nigeria: Year Comparison7 Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 6.4 Overall the World Bank Group currently plays a relevant role in development in Nigeria¹ 6.2 The World Bank Group’s work is aligned with 6.2 FY 2016 what I consider the development priorities for Nigeria¹ FY 2013 6.0 "To what extent do you agree with the following statements about the World Bank Group’s work in Nigeria?" (1-"Strongly disagree", 10-"Strongly agree") ¹Indicator Question 7 Means in the chart were calculated based on weighted data. For more information about weighting, please see Appendix E. 25 World Bank Group Country Opinion Survey 2016: Nigeria VII. How the World Bank Group Operates (continued) The World Bank Group’s Work in Nigeria: Collaboration Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 6.9 Overall the World Bank Group currently plays a relevant role in development in Nigeria*¹ 6.2 The World Bank Group’s work is aligned with 6.8 what I consider the development priorities for Nigeria*¹ 5.8 Collaborating with the WBG Not collaborating with the WBG "To what extent do you agree with the following statements about the World Bank Group’s work in Nigeria?" (1-"Strongly disagree", 10-"Strongly agree") (*Significantly different between collaborators and non-collaborators with the WBG) ¹Indicator Question 26 World Bank Group Country Opinion Survey 2016: Nigeria VII. How the World Bank Group Operates (continued) Overall Perceptions: Year Comparison8  Year comparison: As indicated in the chart below, respondents in this year’s Country Survey had significantly higher levels of agreement with several statements below compared to respondents in the FY’13 Country Survey. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 The World Bank Group provides effective 6.7 implementation support* 6.4 Where country systems are adequate, the World 6.6 Bank Group makes appropriate use of them*¹ 6.2 The World Bank Group’s “Safeguard Policy” 6.6 requirements are reasonable* 6.2 The World Bank Group effectively monitors and 6.6 evaluates the projects and programs it supports* 6.0 Working with the World Bank Group increases 6.6 Nigeria’s institutional capacity 6.5 6.3 The World Bank Group disburses funds promptly* 5.4 The World Bank Group’s conditions on its lending are 6.3 reasonable* 5.9 The World Bank Group’s approvals and reviews are 6.2 done in a timely fashion* 5.7 FY 2016 The World Bank Group takes decisions quickly in 6.0 FY 2013 Nigeria¹ "To what extent do you agree/disagree with the following statements?" (1-"Strongly disagree", 10-"Strongly agree") (*Significantly different between FY 2016 and FY 2013) ¹Indicator Question 8 Means in the chart were calculated based on weighted data. 27 World Bank Group Country Opinion Survey 2016: Nigeria VII. How the World Bank Group Operates (continued) Overall Perceptions: Collaboration  Collaboration: As indicated in the chart below, respondents who collaborate with the WBG had significantly higher levels of agreement with several statements below, compared to respondents who do not collaborate with the WBG. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 The World Bank Group provides effective 7.2 implementation support* 6.4 Working with the World Bank Group increases 7.1 Nigeria’s institutional capacity* 6.2 The World Bank Group effectively monitors and 7.1 evaluates the projects and programs it supports* 6.3 The World Bank Group’s “Safeguard Policy” 7.1 requirements are reasonable* 6.2 Where country systems are adequate, the World 7.0 Bank Group makes appropriate use of them*¹ 6.4 The World Bank Group’s conditions on its lending are 6.9 reasonable* 5.9 The World Bank Group takes decisions quickly in 6.6 Nigeria*¹ 5.6 The World Bank Group’s approvals and reviews are 6.5 done in a timely fashion* 6.0 6.5 The World Bank Group disburses funds promptly 6.2 Collaborating with the WBG Not collaborating with the WBG "To what extent do you agree/disagree with the following statements?" (1-"Strongly disagree", 10-"Strongly agree") (*Significantly different between collaborators and non-collaborators with the WBG) ¹Indicator Question 28 World Bank Group Country Opinion Survey 2016: Nigeria VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Year Comparison9  Year comparison: As indicated in the chart below, respondents in this year’s Country Survey gave significantly higher ratings for a number of qualities below of the WBG as a development partner compared to respondents in the FY’13 Country Survey. Mean Rating 1 2 3 4 5 6 7 8 9 10 Being a long-term partner¹ 7.4 Collaboration with the Government¹ 7.1 7.0 Straightforwardness and honesty*¹ 6.9 6.3 Treating clients and stakeholders in Nigeria with 6.6 respect*¹ 6.1 Collaboration with other donors and development 6.5 partners*¹ 6.2 Openness¹ 6.2 6.0 Collaboration with civil society¹ 6.1 The speed in which it gets things accomplished on the 6.0 ground¹ Collaboration with the private sector¹ 6.0 Being inclusive*¹ 5.9 5.5 Responsiveness to needs¹ 5.8 5.6 Flexibility (in terms of changing country 5.8 circumstances)*¹ 5.2 Flexibility (in terms of the institution’s products and 5.6 services)*¹ 5.3 Ease of access to the people at the World Bank Group 5.5 who are making decisions important to my work¹ FY 2016 Staff accessibility¹ 5.5 FY 2013 5.2 "To what extent is the World Bank Group an effective development partner in Nigeria, in terms of each of the following?" (1-"To no degree at all", 10-"To a very significant degree") (*Significantly different between FY2016 and FY2013) ¹Indicator Question 9 All means in this chart were calculated based on weighted data. 29 World Bank Group Country Opinion Survey 2016: Nigeria VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Collaboration Mean Rating 1 2 3 4 5 6 7 8 9 10 Being a long-term partner¹ 7.4 7.3 Collaboration with the Government¹ 7.3 7.0 Straightforwardness and honesty*¹ 7.2 6.7 Treating clients and stakeholders in Nigeria with 6.7 respect¹ 6.4 Openness*¹ 6.6 6.0 Collaboration with other donors and development 6.6 partners¹ 6.3 Collaboration with civil society*¹ 6.5 5.7 Responsiveness to needs*¹ 6.4 5.5 Collaboration with the private sector*¹ 6.4 5.8 The speed in which it gets things accomplished on the 6.4 ground*¹ 5.9 Being inclusive*¹ 6.3 5.7 Flexibility (in terms of changing country 6.2 circumstances)*¹ 5.5 Flexibility (in terms of the institution’s products and 6.1 services)*¹ 5.3 Ease of access to the people at the World Bank Group 6.0 who are making decisions important to my work*¹ 5.2 Staff accessibility*¹ 5.8 5.2 Collaborating with the WBG Not collaborating with the WBG "To what extent is the World Bank Group an effective development partner in Nigeria, in terms of each of the following?" (1-"To no degree at all", 10-"To a very significant degree") (*Significantly different between collaborators and non-collaborators with the WBG) ¹Indicator Question 30 World Bank Group Country Opinion Survey 2016: Nigeria VII. How the World Bank Group Operates (continued) Internal Measuring and Monitoring Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 6.5 "To what extent do you believe the World Bank Group measures and corrects its work in real time in Nigeria?" (1-"To no degree at all", 10-"To a very significant degree") 31 World Bank Group Country Opinion Survey 2016: Nigeria VIII. World Bank Group’s Knowledge and Instruments Frequency of Consulting WBG Knowledge Work and Activities10  Year comparison: This year’s respondents were significantly less likely to consult the WBG’s knowledge work and activities monthly compared to respondents in the FY’13 Country Survey. Percentage of Respondents (FY 2016 N=490; FY 2013 N=791) 4% Weekly 7% 8% Monthly 17% 28% A few times a year 25% 38% Rarely 28% FY 2016 23% FY 2013 Never 22% "How frequently do you consult World Bank Group's knowledge work and activities in the work you do?" (Respondents chose from a list.) (Note: percentages may not total 100 due to rounding) 10 All percentages in the chart were based on weighted data. 32 World Bank Group Country Opinion Survey 2016: Nigeria VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Nigeria’s Knowledge Needs11 (Indicator Question) Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 6.2 All Respondents* FY 2016 5.9 FY 2013 "The World Bank Group meets Nigeria's needs for knowledge services (e.g., research, analysis, data, technical assistance)" (1-"Strongly disagree", 10-"Strongly agree") (*Significantly different between FY 2016 and FY 2013) Contribution of the WBG’s Knowledge Work and Activities (Indicator Question) Mean Significance Rating 1 2 3 4 5 6 7 8 9 10 6.7 FY 2016 All Respondents 6.5 FY 2013 "Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country?" (1-"Not significant at all", 10-"Very significant") Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question) Mean Technical Quality Rating 1 2 3 4 5 6 7 8 9 10 7.0 All Respondents 7.0 FY 2016 FY 2013 "Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities?" (1-"Very low technical quality", 10-"Very high technical quality") 11 All means in the charts on this page were calculated based on weighted data. 33 World Bank Group Country Opinion Survey 2016: Nigeria VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities12  Year comparison: As indicated in the chart below, respondents in this year’s Country Survey gave significantly higher ratings for the WBG’s knowledge work and activities’ “dissemination” and “adaptability,” compared to respondents in the FY’13 Country Survey. However, when it comes to “being translated enough into local language,” this year’s respondents gave significantly lower ratings than those in the FY’13 Country Survey. Mean Rating 1 2 3 4 5 6 7 8 9 10 Are source of relevant information on global 6.5 good practices 6.4 6.1 Are accessible 5.8 6.0 Are timely Include appropriate level of stakeholder 6.0 involvement during preparation 5.8 6.0 Are adequately disseminated* 5.5 Are adaptable to Nigeria’s specific development 6.0 challenges and country circumstances*¹ 5.7 6.0 Lead to practical solutions FY 2016 FY 2013 5.3 Are translated enough into local language* 5.7 "In Nigeria, to what extent do you believe that the World Bank Group’s knowledge work and activities:" (1-"To no degree at all", 10-"To a very significant degree") (*Significantly different between FY 2016 and FY 2013) ¹Indicator Question 12 All means in this chart were calculated based on weighted data. 34 World Bank Group Country Opinion Survey 2016: Nigeria VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Nigeria’s Needs for Financial Instruments13 (Indicator Question) Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 6.1 FY 2016 All Respondents* 5.5 FY 2013 "The World Bank Group’s financial instruments meet the needs of Nigeria." (1-"Strongly disagree", 10-"Strongly agree") (*Significantly different between FY 2016 and FY 2013) 13 Means in this chart were calculated based on weighted data. 35 World Bank Group Country Opinion Survey 2016: Nigeria IX. The Future Role of the WBG in Nigeria Selectivity of the World Bank Group’s Support Percentage of Respondents (N=501) Don't know, 16% The World Bank Group is sufficiently selective and focuses on the most The World Bank Group is not important development sufficiently selective in challenges in Nigeria, Nigeria, and it is involved in 49% too many areas of development, 35% “Which of the following best describes the World Bank Group’s support in Nigeria?” (Respondents chose from a list.) 36 World Bank Group Country Opinion Survey 2016: Nigeria IX. The Future Role of the WBG in Nigeria (continued) Making the World Bank Group of Greater Value  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank should “improve the quality of its experts as related to Nigeria’s specific challenges” (45%) and “reduce the complexity of obtaining World Bank financing” (35%) to make itself of greater value in Nigeria. Percentage of Respondents (N=503) Increase the level of capacity development in the 30% country Reach out more to groups outside of Government 30% Offer more innovative financial products 24% Collaborate more effectively with Government 22% clients Provide more adequate data/knowledge/statistics/figures on Nigeria’s 18% economy Improve the quality of its experts as related to 17% Nigeria’s specific challenges Ensure greater selectivity in its work 14% Reduce the complexity of obtaining World Bank 13% Group financing Improve the competitiveness of its financing 10% compared to markets Offer more innovative knowledge services 9% Work faster 5% Other <1% "Which of the following SHOULD the World Bank Group do to make itself of greater value in Nigeria? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 37 World Bank Group Country Opinion Survey 2016: Nigeria IX. The Future Role of the WBG in Nigeria (continued) The World Bank Group Should Collaborate More with …  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank should work more with “NGOs” (43%), “community based organizations” (23%), and “local governments” (19%) to ensure better development results in Nigeria. Percentage of Respondents (N=510) NGOs/Community Based Organizations (CBOs) 41% Local Government 32% Beneficiaries 21% Donor community 20% Youth/university groups 19% Private sector 18% Academia/think tanks/research institutes 15% Foundations 10% Media 9% Parliament 8% Other 2% Don’t know 1% "In addition to regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 38 World Bank Group Country Opinion Survey 2016: Nigeria IX. The Future Role of the WBG in Nigeria (continued) Where the World Bank Group Should Focus its Resources  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank should focus its resources on “education” (41%), “rural development” (33%), and “energy” (32%). Percentage of Respondents (N=508) Agricultural development 41% Health 40% Job creation/employment 36% Education 29% Economic growth 26% Energy 19% Poverty reduction 18% Rural development 16% Food security 10% Public sector governance/reform 7% Anti corruption 7% Transport 5% Private sector development 4% Equality of opportunity 4% Water and sanitation 4% Crime and violence 3% Trade and exports 3% Social protection 3% Environmental sustainability 3% Climate change 3% “When thinking about how the World Bank Group can have the most impact on development results in Nigeria, in which sectoral areas do you believe the WBG should focus most of its resources in Nigeria? (Choose no more than THREE)” (Respondents chose from a list. Responses combined. Top 20 of 33 response options shown.) 39 World Bank Group Country Opinion Survey 2016: Nigeria IX. The Future Role of the WBG in Nigeria (continued) Future Combination of the WBG services Percentage of Respondents (N=494) None of the above, 1% Don't know, 2% Convening services, 6% Knowledge Financial services, products, 20% 37% The combination is appropriate for Nigeria, 33% "When considering the combination of services that the World Bank Group offers in Nigeria, and taking into account its limited level of resources, which ONE of the following do you believe the WBG should offer more of in Nigeria?" (Respondents chose from a list.) (Note: percentages may not total 100 due to rounding) 40 World Bank Group Country Opinion Survey 2016: Nigeria X. Communication and Outreach Note: When considering the World Bank Group’s future outreach with key constituencies, please see Appendix B (page 68) for all responses by stakeholder groups. General Information Sources  Year comparison: Respondents in the previous FY’13 Country Survey indicated that they got most of their information about economic and social development issues in Nigeria from “local newspapers” (57%), “local television” (37%), and “the Internet (36%)”. Percentage of Respondents (N=503) Internet 45% Local television 33% Social media (e.g., blogs, Facebook, Twitter, 32% YouTube, Flickr) Local newspapers 26% International television 20% Local radio 19% International newspapers 6% International radio 5% Periodicals 4% Other <1% "How do you get most of your information about economic and social development issues in Nigeria? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 41 World Bank Group Country Opinion Survey 2016: Nigeria X. Communication and Outreach (continued) Preferred Information Sources  Year comparison: Respondents in the previous FY’13 Country Survey indicated that they would prefer to receive information from the World Bank through “World Bank website” (41%), “World Bank seminars/workshops/conferences” (33%), and “World Bank publications and other written materials (21%)”. Percentage of Respondents (N=504) World Bank Group’s seminars/workshops/ 40% conferences Mobile phones 33% Social media (e.g., blogs, Facebook, Twitter, 30% YouTube, Flickr) World Bank Group’s website 26% Direct contact with World Bank Group 19% World Bank Group’s publications and other 19% written materials e-Newsletters 15% Other 2% "How would you prefer to receive information from the World Bank Group? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 42 World Bank Group Country Opinion Survey 2016: Nigeria X. Communication and Outreach (continued) Access to Information14 Percentage of Respondents (FY 2016 N=456; FY 2013 N=768) 33% Yes FY 2016 30% FY 2013 67% No 70% "Are you aware of the World Bank Group's Access to Information Policies under which the WBG will now disclose any information in its possession that is not on a list of exceptions?" Percentage of Respondents (N=137) World Bank Group's website 47% News/Media 21% World Bank Group's 19% seminars/workshops/conferences Colleagues/Friends/Peer organizations 7% World Bank Group's e-Newsletters 4% Social media (e.g., blogs, Facebook, Twitter, 2% YouTube) Other 0% "If you are aware of the World Bank Group's Access to Information Policies, from which of the following sources did you learn about the World Bank Group's Access to Information Policies? (Respondents chose from a list.) 14 All percentages presented in the charts on this page were calculated based on weighted data. 43 World Bank Group Country Opinion Survey 2016: Nigeria X. Communication and Outreach (continued) Access to Information (continued)15  Year comparison: This year’s respondents were significantly less likely to have requested information from the WBG on its activities compared to respondents in the FY’13 Country Survey. Percentage of Respondents (FY 2016 N=456; FY 2013 N=746) 20% Yes FY 2016 29% FY 2013 80% No 71% "Have you requested information from the World Bank Group on its activities in the past year?"  Year comparison: This year’s respondents were significantly more likely to be able to obtain the information they requested from the WBG on its activities compared to respondents in the FY’13 Country Survey. Percentage of Respondents (FY 2016 N=83; FY 2013 N=300) 80% Yes 67% 20% FY 2016 No 33% FY 2013 "Were you able to obtain this information?" 15 All percentages presented in the charts on this page were calculated based on weighted data. 44 World Bank Group Country Opinion Survey 2016: Nigeria X. Communication and Outreach (continued) Access to the Internet16  Year comparison: This year’s respondents were significantly more likely to have access to the Internet compared to respondents in the FY’13 Country Survey. Percentage of Respondents (N=FY 2016 N=461; FY 2013 N=761) 97% Yes 93% FY 2016 3% No FY 2013 7% "Do you have access to the Internet?" Percentage of Respondents (FY 2016 N=351) High speed/WiFi 88% Dial-up 12% "Which Internet connection do you use primarily when visiting a World Bank Group website?” (Respondents chose from a list.) 16 Percentages presented in this chart were calculated based on weighted data. 45 World Bank Group Country Opinion Survey 2016: Nigeria X. Communication and Outreach (continued) The WBG Website Usage17  Year comparison: This year’s respondents were significantly less likely to have used the WBG website compared to respondents in the FY’13 Country Survey. Percentage of Respondents (N=FY 2016 N=439; FY 2013 N=769) 46% Yes 58% FY 2016 FY 2013 54% No 42% "Do you use/have you used the World Bank Group website?"  Year comparison: This year’s respondents had significantly higher levels of agreement with both statements below compared to respondents in the FY’13 Country Survey. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 I find the World Bank Group’s websites easy 7.0 to navigate* 6.1 I find the information on the World Bank 7.0 FY 2016 Group’s websites useful* 6.6 FY 2013 "Please rate how much you agree with the following statements." (1-"Strongly disagree", 10-"Strongly agree”) (*Significantly different between FY 2016 and FY 2013) 17 All percentages and means presented in the charts on this page were calculated based on weighted data. 46 World Bank Group Country Opinion Survey 2016: Nigeria X. Communication and Outreach (continued) Use of the WBG’s Social Media Channels Percentage of Respondents (FY 2016 N=452) Yes 30% No 70% "Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, Twitter, YouTube, Flickr) ?" Evaluation of the WBG’s Social Media Channels Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 The World Bank Group’s social media channels (e.g., blogs, Facebook, Twitter, 7.0 YouTube, Flickr) are valuable sources of information about the institution "Please rate how much you agree with the following statements." (1-"Strongly disagree", 10-"Strongly agree”) 47 World Bank Group Country Opinion Survey 2016: Nigeria X. Communication and Outreach (continued) Information Sharing18 Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 When I need information from the World Bank 6.8 Group I know how to find it* 5.9 The World Bank Group is responsive to my 6.5 FY 2016 information requests and inquiries* 5.6 FY 2013 "Please rate how much you agree with the following statements." (1-"Strongly disagree", 10-"Strongly agree”) (*Significantly different between FY 2016 and FY 2013) 18 Means in the chart were calculated based on weighted data. 48 World Bank Group Country Opinion Survey 2016: Nigeria XI. Appendices A. Responses to All Questions across All Respondents...................... 50 B. Responses to All Questions by Stakeholder Groups ...................... 66 C. Responses to Indicator Questions by Geographic Locations ......... 86 D. Responses to Selected Questions by Level of Collaboration with the World Bank Group ........................................................................ 88 E. Responses to Selected Questions by Year..................................... 96 F. Indicator Questions as a Function of Exposure to the WBG ........ 102 G. WBG Country Opinion Survey FY16 – Nigeria Questionnaire ..... 103 Nigeria 49 World Bank Group Country Opinion Survey 2016: Nigeria Appendix A: Responses to All Questions across All Respondents (N=510) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. General Issues Facing Nigeria Percentage of Respondents 1. In general would you say that Nigeria is headed in ... ? (N=505) The right direction 57.0% The wrong direction 15.8% Not sure 27.1% 2. Listed below are a number of development priorities in Nigeria. Please identify which of the following you consider the most important development Percentage of Respondents priorities in Nigeria? (Choose no more than THREE) (Responses Combined; N=508) Job creation/employment 43.5% Education 32.5% Energy 29.1% Food security 21.5% Poverty reduction 19.3% Agricultural development 19.1% Public sector governance/reform 17.9% Health 15.9% Anti corruption 14.0% Economic growth 13.4% Rural development 7.9% Transport 5.3% Private sector development 5.3% Gender equity 4.9% Crime and violence 4.9% Conflict prevention and resolution 4.5% Urban development 4.5% Global/regional integration 3.9% Natural resource management 3.7% Social protection 3.5% Water and sanitation 3.3% Foreign direct investment 3.0% Law and justice 2.8% Financial markets 2.6% Equality of opportunity 2.0% Trade and exports 1.4% Environmental sustainability 1.2% Climate change 1.2% Disaster management 0.8% Media, communications and public relations 0.6% Regulatory framework 0.6% Information and communications technology 0.6% Creative and entertainment industry 0.4% Communicable/non-communicable diseases 0.2% 50 World Bank Group Country Opinion Survey 2016: Nigeria A. General Issues Facing Nigeria (continued) 3. The World Bank Group has committed itself to twin goals: ending extreme poverty by 2030 and boosting shared prosperity. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing Percentage of Respondents poverty in Nigeria? (Choose no more than THREE) (Responses Combined; N=508) Job creation/employment 45.1% Agricultural development 36.4% Economic growth 35.6% Education 32.7% Rural development 21.9% Energy 20.9% Anti corruption 16.5% Health 15.4% Foreign direct investment 10.4% Public sector governance/reform 8.1% Equality of opportunity 6.3% Private sector development 5.9% Food security 5.5% Law and justice 4.5% Transport 4.1% Water and sanitation 3.9% Urban development 3.5% Crime and violence 3.3% Social protection 3.0% Information and communications technology 3.0% Natural resource management 2.6% Trade and exports 2.4% Conflict prevention and resolution 2.2% Regulatory framework 2.0% Environmental sustainability 2.0% Gender equity 1.8% Global/regional integration 1.2% Climate change 1.2% Creative and entertainment industry 1.2% Disaster management 1.0% Financial markets 0.6% Communicable/non-communicable diseases 0.6% Media, communications and public relations 0.4% 51 World Bank Group Country Opinion Survey 2016: Nigeria A. General Issues Facing Nigeria (continued) 4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in you r country, which of the following TWO best illustrate how this would be achieved in Nigeria? (Choose no Percentage of Respondents more than TWO) (Responses Combined; N=484) Consistent economic growth 38.0% Education and training that better ensure job opportunity 29.8% Better employment opportunities for young people 24.2% Better entrepreneurial opportunities 20.2% Greater access to micro-finance for the poor 17.4% Better opportunity for the poor who live in rural areas 15.3% A growing middle class 8.9% Greater voice and participation for citizens to help ensure greater accountability 8.3% Greater access to health and nutrition for citizens 8.3% Greater equity of fiscal policy 5.8% More reliable social safety net 5.6% Better quality public services 5.2% Better opportunity for the poor who live in urban areas 5.0% Better employment opportunities for women 3.7% Other 1.9% 5. Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in Nigeria? Percentage of Respondents (Select only ONE response) (N=505) A very big problem 83.2% A moderately big problem 12.1% A small problem 2.8% Not a problem at all 1.4% Don't know .6% 6. In your view, is global climate change a very serious problem, somewhat Percentage of Respondents serious, not too serious, or not a problem? (Select only ONE response) (N=506) A very serious problem 54.9% A somewhat serious problem 27.7% Not too serious problem 11.7% Not a problem 3.8% Don't know 2.0% 52 World Bank Group Country Opinion Survey 2016: Nigeria B. Overall Attitudes toward the World Bank Group Familiarity N DK Mean SD 1. How familiar are you with the work of the World Bank Group in 508 0 5.41 2.39 Nigeria? (1-Not familiar at all, 10-Extremely familiar) Effectiveness* N DK Mean SD 2. Overall, please rate your impression of the World Bank Group’s 483 24 6.48 2.32 effectiveness in Nigeria? (1-Not effective at all, 10-Very effective) Staff Preparedness N DK Mean SD 3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Nigeria solve its most 445 55 6.75 2.14 complicated development challenges? (1-To no degree at all, 10-To a very significant degree) 53 World Bank Group Country Opinion Survey 2016: Nigeria B. Overall Attitudes toward the World Bank Group (continued) 4. When thinking about how the World Bank Group can have the most impact on development results in Nigeria, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge Percentage of Respondents services) in Nigeria? (Choose no more than THREE) (Responses Combined; N=508) Agricultural development 40.7% Health 39.8% Job creation/employment 35.8% Education 28.9% Economic growth 26.4% Energy 19.1% Poverty reduction 18.1% Rural development 16.1% Food security 9.6% Public sector governance/reform 6.9% Anti corruption 6.7% Transport 4.9% Private sector development 4.3% Equality of opportunity 3.9% Water and sanitation 3.7% Crime and violence 3.1% Trade and exports 3.1% Social protection 2.8% Environmental sustainability 2.8% Climate change 2.6% Foreign direct investment 2.6% Conflict prevention and resolution 2.2% Financial markets 2.0% Law and justice 1.6% Information and communications technology 1.6% Urban development 1.4% Gender equity 1.2% Regulatory framework 1.2% Natural resource management 0.8% Disaster management 0.8% Global/regional integration 0.6% Media, communications and public relations 0.6% Creative and entertainment industry 0.6% Communicable/non-communicable diseases 0.4% 54 World Bank Group Country Opinion Survey 2016: Nigeria B. Overall Attitudes toward the World Bank Group (continued) 5. When thinking about the World Bank Group’s role, which Percentage of Respondents (N=480) activity do you believe is of greatest VALUE and which activity is Greatest 2nd Greatest of second greatest value in Nigeria? Value Value Combined Financial resources 30.6% 14.1% 44.7% Capacity development 18.1% 18.7% 36.9% Technical assistance 10.8% 14.5% 25.4% Help to bring discipline/effective supervision to implementation of 8.7% 13.5% investment projects 22.2% Policy advice, studies, analyses 9.8% 10.7% 20.5% Donor coordination 5.8% 10.3% 16.1% Data and statistics 8.1% 5.9% 14.0% Convening/facilitating 5.0% 3.8% 8.8% Mobilizing third party financial resources 2.1% 5.7% 7.8% Linkage to non-Bank expertise 0.8% 2.5% 3.4% Other 0.0% 0.2% 0.2% 6. Which of the following do you identify as the World Bank Group’s greatest Percentage of Respondents WEAKNESSES in its work in Nigeria? (Choose no more than TWO) (Responses Combined; N=490) Not collaborating enough with stakeholders outside the Government 29.8% Too influenced by developed countries 23.7% Not enough public disclosure of its work 16.9% Not fighting corruption in Nigeria 16.1% World Bank Group’s processes too complex 11.6% World Bank Group’s processes too slow 10.4% Staff too inaccessible 10.4% Not exploring alternative policy options 8.6% Not adequately sensitive to political/social realities in Nigeria 8.6% Not willing to honestly criticize policies and reform efforts in the country 8.0% Imposing technocratic solutions without regard to political realities 6.7% The credibility of its knowledge/data 6.5% Its advice and strategies do not lend themselves to practical problem solving 6.5% Not achieving development results in Nigeria 6.3% Don’t know 5.7% Not aligned with country priorities 5.5% Not client focused 3.7% Arrogant in its approach 1.6% Not aligned with other donors’ work 1.0% Other 0.8% 55 World Bank Group Country Opinion Survey 2016: Nigeria B. Overall Attitudes toward the World Bank Group (continued) 7. Which World Bank Group’s instruments do you believe are the MOST effective Percentage of Respondents in reducing poverty in Nigeria? (Choose no more than TWO) (Responses Combined; N=509) Capacity development 44.0% Trust Fund management 32.0% Investment lending 31.6% Technical assistance 23.4% Multi-sectoral approaches 22.8% Policy based lending / budget support to the Government 13.9% Knowledge products/services 11.6% Don’t know 4.5% Other 0.8% 8. To what extent do you believe that the World Bank Group’s work and support Percentage of Respondents help the poorest in Nigeria? (Choose only ONE response) (N=507) To a fully sufficient degree 14.8% To a somewhat sufficient degree 42.2% To a somewhat insufficient degree 23.7% To a very insufficient degree 13.6% Don't know 5.7% 9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in Percentage of Respondents your country? (Choose no more than TWO) (Responses Combined; N=510) NGOs/Community Based Organizations (CBOs) 41.2% Local Government 31.6% Beneficiaries 20.6% Donor community 19.6% Youth/university groups 18.6% Private sector 17.8% Academia/think tanks/research institutes 15.3% Foundations 10.2% Media 8.8% Parliament 8.0% Other 1.6% Don’t know 1.2% To what extent do you agree with the following statements about the World Level of Agreement Bank Group’s work in Nigeria? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 10. Overall the World Bank Group currently plays a relevant role in development in 470 27 6.41 2.11 Nigeria* 11. The World Bank Group’s work is aligned with what I consider the development 456 36 6.13 2.14 priorities for Nigeria* 56 World Bank Group Country Opinion Survey 2016: Nigeria B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Degree Nigeria, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 12. Responsiveness to needs* 457 34 5.78 2.07 13. Flexibility (in terms of the institution’s products and services)* 436 48 5.57 1.88 14. Flexibility (in terms of changing country circumstances)* 440 44 5.71 1.96 15. Being inclusive* 439 40 5.90 1.90 16. Openness* 448 34 6.21 2.17 17. Collaboration with the Government* 461 23 7.08 2.00 18. The speed in which it gets things accomplished on the ground* 450 39 6.04 2.02 19. Ease of access to the people at the World Bank Group who are making decisions 425 62 5.46 2.22 important to my work* 20. Collaboration with civil society* 446 45 6.03 2.21 21. Staff accessibility* 418 64 5.42 2.36 22. Collaboration with other donors and development partners* 437 51 6.39 2.06 23. Collaboration with the private sector* 421 60 5.98 2.13 24. Straightforwardness and honesty* 435 50 6.85 2.15 25. Treating clients and stakeholders in Nigeria with respect* 436 53 6.50 2.09 26. Being a long-term partner* 455 37 7.33 2.04 27. When World Bank Group assisted reform efforts fail or are slow to take place, Percentage of Respondents which of the following would you attribute to? (Choose no more than TWO) (Responses Combined; N=498) The Government works inefficiently 41.6% The World Bank Group is not sensitive enough to political/social realities on the 23.3% ground Political pressures and obstacles 22.7% Poor donor coordination 21.7% There is not an adequate level of citizen/civil society participation 21.1% The World Bank Group does not do adequate follow through/follow-up 20.3% Lack of/inadequate levels of capacity in Government 17.5% Reforms are not well thought out in light of country challenges 15.9% The World Bank Group works too slowly 6.6% Other 1.8% 57 World Bank Group Country Opinion Survey 2016: Nigeria C. World Bank Group’s Effectiveness and Results 1. In your opinion, how IMPORTANT is it for the World Bank Group to be Importance involved in the following areas of development in Nigeria? (1-Not important at all, 10-Very important) N DK Mean SD 1. Crime and violence 480 14 7.01 2.93 2. Financial markets 472 13 7.61 2.36 3. Transport 482 5 7.50 2.45 4. Anti corruption 482 12 7.81 2.42 5. Law and justice 475 11 7.16 2.57 6. Urban development 480 8 7.70 2.24 7. Environmental sustainability 480 6 7.79 2.15 8. Trade and exports 480 9 7.35 2.47 9. Information and communications technology 480 8 7.58 2.24 10. Poverty reduction 488 6 8.75 1.85 11. Gender equity 477 10 7.53 2.45 12. Private sector development 477 11 7.83 2.14 13. Foreign direct investment 477 13 7.84 2.20 14. Water and sanitation 479 7 7.89 2.29 15. Regulatory framework 470 16 7.47 2.34 16. Economic growth 490 5 8.46 1.92 17. Energy 482 8 8.35 2.06 18. Disaster management 477 9 7.93 2.20 19. Public sector governance/reform 478 14 7.78 2.30 20. Job creation/employment 491 4 8.41 2.09 21. Communicable/non-communicable diseases 467 14 7.96 2.20 22. Equality of opportunity 471 16 7.71 2.30 23. Social protection 475 17 7.60 2.31 24. Rural development 490 5 8.47 2.03 25. Global/regional integration 469 14 7.64 2.24 26. Food security 482 8 8.15 2.10 27. Natural resource management 481 9 7.59 2.44 28. Health 487 6 8.46 2.03 29. Climate change (e.g., mitigation, adaptation) 475 8 7.92 2.16 30. Agricultural development 489 6 8.51 2.00 31. Education 482 6 8.65 1.88 32. Conflict prevention and resolution 483 4 7.60 2.36 33. Creative and entertainment industry 477 14 6.61 2.72 34. Media, communications and public relations 478 18 6.97 2.56 58 World Bank Group Country Opinion Survey 2016: Nigeria C. World Bank Group’s Effectiveness and Results (continued) 2. How EFFECTIVE do you believe the World Bank Group is in terms of the Effectiveness work it does in the following areas of development in Nigeria? (1-Not effective at all, 10-Very effective) N DK Mean SD 1. Gender equity 361 127 6.01 2.23 2. Information and communications technology 384 97 6.08 2.07 3. Transport 385 95 5.79 2.36 4. Law and justice 341 134 5.53 2.25 5. Urban development 415 62 6.39 2.14 6. Environmental sustainability 407 69 6.30 2.13 7. Regulatory framework 371 104 6.12 2.05 8. Communicable/non-communicable diseases 401 74 6.70 2.21 9. Poverty reduction 434 46 6.63 2.26 10. Anti corruption 382 93 5.54 2.53 11. Private sector development 391 91 6.00 2.17 12. Foreign direct investment 387 93 6.31 2.13 13. Water and sanitation 412 66 6.49 2.28 14. Trade and exports 374 103 6.23 2.00 15. Economic growth 419 55 6.75 2.05 16. Health 441 40 7.09 2.09 17. Disaster management 393 82 6.39 2.21 18. Public sector governance/reform 399 82 6.44 2.13 19. Job creation/employment 423 58 6.08 2.33 20. Financial markets 383 97 6.33 2.17 21. Equality of opportunity 382 94 6.08 2.33 22. Energy 391 81 5.93 2.43 23. Rural development 426 49 6.47 2.31 24. Global/regional integration 368 104 6.11 2.17 25. Food security 416 58 6.25 2.32 26. Education 424 50 6.56 2.30 27. Social protection 369 107 5.79 2.43 28. Climate change 397 84 6.34 2.25 29. Agricultural development 437 43 6.69 2.24 30. Natural resource management 371 105 6.15 2.32 31. Conflict prevention and resolution 383 95 5.84 2.33 32. Creative and entertainment industry 371 112 5.57 2.46 33. Media, communications and public relations 379 105 5.94 2.34 Achieving Development Results* N DK Mean SD 3. To what extent does the World Bank Group’s work help to achieve development results in Nigeria? (1-To no degree at all, 10-To a very significant 476 29 6.66 1.86 degree) 59 World Bank Group Country Opinion Survey 2016: Nigeria C. World Bank Group’s Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank Group in Nigeria? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 4. The World Bank Group’s financial instruments meet the needs of Nigeria* 463 36 6.02 2.04 5. The World Bank Group meets Nigeria’s needs for knowledge services* 454 38 6.16 1.98 Measuring and Correcting Work N DK Mean SD 6. To what extent do you believe the World Bank Group measures and corrects its work in real time in Nigeria? (1-To no degree at all, 10-To a very significant 438 62 6.52 1.84 degree) D. The World Bank Group’s Knowledge Work and Activities 1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents activities in the work you do? (N=501) Weekly 3.6% Monthly 8.2% A few times a year 27.7% Rarely 37.9% Never 22.6% In Nigeria, to what extent do you believe that the World Bank Group’s Degree knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Are timely 420 75 5.98 1.97 3. Include appropriate level of stakeholder involvement during preparation 420 72 5.95 1.96 4. Lead to practical solutions 418 68 5.94 1.89 5. Are accessible 417 71 6.00 2.03 6. Are source of relevant information on global good practices 436 56 6.46 2.00 7. Are adequately disseminated 409 79 6.00 1.99 8. Are translated enough into local language 397 98 5.28 2.38 9. Are adaptable to Nigeria’s specific development challenges and countr y 426 69 5.96 2.12 circumstances* Overall Evaluations N DK Mean SD 10. Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to development results in your country?* 472 29 6.66 1.87 (1-Not significant at all, 10-Very significant) 11. Overall, how would you rate the technical quality of the World Bank Group’s knowledge work and activities?* (1-Very low technical quality, 10-Very high 463 39 7.00 1.81 technical quality) 60 World Bank Group Country Opinion Survey 2016: Nigeria E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 1. The World Bank Group disburses funds promptly 416 81 6.25 2.37 2. The World Bank Group effectively monitors and evaluates the projects and 449 46 6.57 2.21 programs it supports 3. The World Bank Group’s approvals and reviews are done in a timely fashion 417 79 6.22 2.12 4. The World Bank Group’s “Safeguard Policy” requirements are reasonable 398 95 6.54 1.97 5. The World Bank Group’s conditions on its lending are reasonable 412 79 6.23 2.14 6. The World Bank Group takes decisions quickly in Nigeria* 411 82 5.97 2.20 7. Working with the World Bank Group increases Nigeria’s institutional capacity 426 67 6.53 2.16 8. Where country systems are adequate, the World Bank Group makes 410 85 6.61 2.06 appropriate use of them* 9. The World Bank Group provides effective implementation support 443 52 6.66 2.09 WBG Promoting PPP in Nigeria N DK Mean SD 10. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Nigeria? (1-To no degree 443 57 6.58 1.79 at all, 10-To a very significant degree) 11. Which of the following best describes the World Bank Group’s support in Percentage of Respondents Nigeria? (Select only one response) (N=501) The World Bank Group is sufficiently selective and focuses on the most important development challenges in Nigeria 49.3% The World Bank Group is not sufficiently selective in Nigeria, and it is involved in too many areas of development 35.1% Don't know 15.6% F. The Future Role of the World Bank Group in Nigeria 1. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents greater value in Nigeria? (Choose no more than TWO) (Responses Combined; N=503) Increase the level of capacity development in the country 30.4% Reach out more to groups outside of Government 30.2% Offer more innovative financial products 24.1% Collaborate more effectively with Government clients 22.5% Provide more adequate data/knowledge/statistics/figures on Nigeria’s economy 18.1% Improve the quality of its experts as related to Nigeria’s specific challenges 16.9% Ensure greater selectivity in its work 14.1% Reduce the complexity of obtaining World Bank Group financing 13.1% Improve the competitiveness of its financing compared to markets 10.1% Offer more innovative knowledge services 9.1% Work faster 4.6% Other 0.2% 61 World Bank Group Country Opinion Survey 2016: Nigeria F. The Future Role of the World Bank Group in Nigeria (continued) 2. When considering the combination of services that the World Bank Group offers in Nigeria, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of Percentage of Respondents in Nigeria? (Select only ONE response) (N=494) Financial services 37.4% The combination is appropriate for Nigeria 32.8% Knowledge products 20.4% Convening services 5.9% Don't know 2.4% None of the above 1.0% G. Communication and Information Sharing 1. How do you get most of your information about economic and social Percentage of Respondents development issues in Nigeria? (Choose no more than TWO) (Responses Combined; N=503) Internet 44.5% Local television 33.2% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 31.8% Local newspapers 25.8% International television 19.9% Local radio 18.7% International newspapers 6.0% International radio 4.8% Periodicals 4.2% Other 0.2% 2. How would you prefer to receive information from the World Bank Group? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=504) World Bank Group’s seminars/workshops/ conferences 40.1% Mobile phones 33.1% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 30.2% World Bank Group’s website 26.2% Direct contact with World Bank Group 19.4% World Bank Group’s publications and other written materials 19.2% e-Newsletters 14.9% Other 2.0% 3. Are you aware of the World Bank Group’s Access to Information Policy under which the WBG will now disclose any information in its possession that is not on Percentage of Respondents a list of exceptions? (N=467) Yes 33.6% No 66.4% 62 World Bank Group Country Opinion Survey 2016: Nigeria G. Communication and Information Sharing (continued) 4. If yes, from which of the following sources did you learn about the World Percentage of Respondents Bank Group’s Access to Information Policies? (N=137) World Bank Group’s website 46.7% News/Media 21.2% World Bank Group’s seminars/workshops/conferences 19.0% Colleagues/Friends/Peer organizations 6.6% World Bank Group’s e-Newsletters 4.4% Social media (e.g., blogs, Facebook, Twitter, YouTube) 2.2% Other 0.0% 5. Have you requested information from the World Bank Group on its activities Percentage of Respondents in the past year? (N=470) Yes 20.0% No 80.0% Percentage of Respondents 6. Were you able to obtain this information? (N=87) Yes 80.5% No 19.5% Percentage of Respondents 7. Do you have access to the Internet? (N=475) Yes 96.6% No 3.4% Percentage of Respondents 8. Do you use/have you used the World Bank Group website? (N=455) Yes 45.9% No 54.1% 9. Do you currently consult the World Bank Group social media sites (e.g., blogs, Percentage of Respondents Facebook, Twitter, YouTube, Flickr)? (N=452) Yes 29.6% No 70.4% 10. Which Internet connection do you use primarily when visiting a World Bank Percentage of Respondents Group website? (N=351) High speed/WiFi 88.3% Dial-up 11.7% Please rate how much you agree with the following statements. Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 11. I find the World Bank Group’s websites easy to navigate 280 126 6.90 2.17 12. I find the information on the World Bank Group’s websites useful 279 119 6.92 2.00 13. The World Bank Group’s social media channels are valuable sources of 267 187 6.99 2.12 information about the institution 14. When I need information from the World Bank Group I know how to 306 152 6.66 2.42 find it 15. The World Bank Group is responsive to my information requests and 272 180 6.44 2.43 inquiries 63 World Bank Group Country Opinion Survey 2016: Nigeria H. Background Information 1. Which of the following best describes your current position? Percentage of Respondents (Please mark only ONE response) (N=501) Employee of a Ministry, Ministerial Department or Implementation Agency 22.8% NGO/Community Based Organization 10.8% Academia/Research Institute/Think Tank 10.4% Local Government Office or Staff 10.0% Media 7.4% Office of Parliamentarian 6.6% Private Sector Organization 6.4% Financial Sector/Private Bank 5.8% Bilateral/Multilateral Agency 5.0% Office of the President, Prime Minister 4.0% Project Management Unit (PMU)/Consultant/Contractor working on WBG 2.6% supported project Office of Minister 2.2% Private Foundation 1.4% Trade Union 1.4% Faith-Based Group 1.4% Judiciary Branch .8% Youth Group .6% Other .4% Independent Government Institution .2% 2. Please identify the primary specialization of your work. Percentage of Respondents (Please mark only ONE response) (N=488) Education 14.8% Finance and markets 11.3% Media, communications and public relations 9.4% Urban, rural, and social development 8.8% Health, nutrition, and population 8.6% Governance 7.8% Other 7.6% Agriculture 4.5% Social protection and labor 3.9% Transport and ICT 3.7% Generalist (specialized in multiple sectors) 3.7% Environment and natural resources 2.9% Macroeconomics and fiscal management 2.3% Trade and competitiveness 2.3% Fragility, conflict and violence 2.0% Water 1.6% Poverty 1.4% Public-private partnerships 1.2% Energy and extractives 1.0% Jobs .6% Gender .4% Climate Change .2% 64 World Bank Group Country Opinion Survey 2016: Nigeria H. Background Information (continued) 3. Currently, do you professionally collaborate/work with the World Bank Group Percentage of Respondents (IBRD/IDA, IFC, or MIGA) in your country? (N=489) Yes 31.5% No 68.5% 4. Which of the following agencies of the World Bank Group do you primarily Percentage of Respondents engage with in Nigeria? (Select only ONE response) (N=226) The World Bank (IBRD/IDA) 54.0% The International Finance Corporation (IFC) 22.1% The Multilateral Investment Guarantee Agency (MIGA) 13.3% Other 10.6% Percentage of Respondents 5. Do your projects involve both the World Bank and the IFC? (N=443) Yes 22.3% No 77.7% 6. If yes, what was your view of how the two institutions work together in Percentage of Respondents Nigeria? (Select only ONE response) (N=99) The two institutions work well together 46.5% The way the two institutions work together needs improvement 43.4% The two institutions do not work well together 8.1% Don't know 2.0% 7. Which of the following describes most of your exposure to the World Bank Percentage of Respondents Group in Nigeria? (Choose no more than TWO) (Responses Combined; N=474) Observer (i.e., follow in media, discuss in informal conversations, etc.) 61.8% Engage in World Bank Group related/sponsored events/activities 24.5% Use World Bank Group website for information, data, research, etc. 24.3% Collaborate as part of my professional duties 23.2% Use World Bank Group reports/data 20.7% Percentage of Respondents 8. What’s your gender? (N=501) Female 25.5% Male 74.5% Percentage of Respondents 9. Which best represents your geographic location? (N=505) Adamawa 13.1% Cross River 13.3% Edo 13.1% Enugu 13.9% FCT 18.6% Kaduna 13.7% Lagos 14.5% 65 World Bank Group Country Opinion Survey 2016: Nigeria Appendix B: Responses to All Questions by Stakeholder Groups19 Office of the President, Prime Minister, Minister N=31 Office of Parliamentarian N=33  Employee of a Ministry N=114  PMU/Consultant N=13  Local Government N=50 Bilateral/ Multilateral Agency N=25  Private Sector/Financial Sector/Private Bank N=61  CSO N=78 Media N=37 Academia/Research Institute/Think Tanks N=52 Other N=7 A. General Issues facing Nigeria In general, would you say that Nigeria is headed in...? Office of Employee Bilateral/ Private Sector/ Academia/ President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other The right direction 40.0% 69.7% 53.5% 76.9% 58.3% 56.0% 55.7% 57.1% 62.2% 58.8% 42.9% The wrong direction 10.0% 9.1% 20.2% 0.0% 16.7% 12.0% 13.1% 15.6% 21.6% 21.6% 14.3% Not sure 50.0% 21.2% 26.3% 23.1% 25.0% 32.0% 31.1% 27.3% 16.2% 19.6% 42.9% 19 Only 501 respondents provided the information about their current positions. Thus, only these respondents were included in the across-stakeholder analysis presented in this appendix. 66 World Bank Group Country Opinion Survey 2016: Nigeria A. General Issues facing Nigeria (continued) Listed below are a number of development priorities in Nigeria. Please identify which of the following you consider the most important development priorities in Nigeria? (Choose no more than THREE) Office of Employee Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other Global/regional integration 0.0% 3.0% 4.4% 0.0% 6.0% 4.0% 3.3% 6.4% 8.1% 0.0% 0.0% Food security 19.4% 27.3% 28.9% 38.5% 16.0% 16.0% 13.3% 20.5% 13.5% 23.5% 0.0% Public sector governance/reform 19.4% 30.3% 16.7% 15.4% 22.0% 8.0% 23.3% 16.7% 18.9% 9.8% 14.3% Social protection 0.0% 0.0% 3.5% 7.7% 4.0% 4.0% 5.0% 3.8% 5.4% 3.9% 0.0% Gender equity* 0.0% 3.0% 1.8% 23.1% 6.0% 0.0% 11.7% 7.7% 2.7% 0.0% 0.0% Private sector development 3.2% 12.1% 2.6% 15.4% 4.0% 0.0% 8.3% 9.0% 2.7% 3.9% 0.0% Foreign direct investment 0.0% 0.0% 6.1% 0.0% 2.0% 0.0% 1.7% 3.8% 2.7% 3.9% 0.0% Urban development 0.0% 6.1% 7.9% 0.0% 4.0% 0.0% 5.0% 3.8% 2.7% 3.9% 0.0% Energy 35.5% 15.2% 29.8% 23.1% 28.0% 16.0% 35.0% 33.3% 24.3% 35.3% 14.3% Job creation/employment 64.5% 48.5% 39.5% 38.5% 42.0% 44.0% 31.7% 43.6% 40.5% 49.0% 71.4% Rural development 9.7% 3.0% 7.9% 15.4% 4.0% 16.0% 5.0% 10.3% 16.2% 3.9% 0.0% Financial markets 6.5% 0.0% 0.0% 0.0% 0.0% 0.0% 5.0% 3.8% 5.4% 5.9% 0.0% Water and sanitation 9.7% 0.0% 3.5% 7.7% 2.0% 8.0% 3.3% 1.3% 5.4% 0.0% 0.0% Environmental sustainability 0.0% 3.0% 3.5% 0.0% 0.0% 0.0% 0.0% 1.3% 0.0% 0.0% 0.0% Conflict prevention and resolution 3.2% 6.1% 2.6% 7.7% 4.0% 4.0% 5.0% 2.6% 8.1% 9.8% 0.0% Equality of opportunity 3.2% 0.0% 1.8% 0.0% 4.0% 0.0% 0.0% 2.6% 5.4% 2.0% 0.0% Health* 6.5% 0.0% 19.3% 23.1% 12.0% 24.0% 10.0% 26.9% 5.4% 19.6% 0.0% Climate change* 0.0% 0.0% 0.9% 0.0% 0.0% 8.0% 1.7% 1.3% 0.0% 0.0% 14.3% Poverty reduction 6.5% 12.1% 15.8% 15.4% 24.0% 40.0% 25.0% 19.2% 21.6% 15.7% 28.6% Transport 9.7% 6.1% 4.4% 0.0% 6.0% 8.0% 6.7% 7.7% 5.4% 0.0% 0.0% Education 29.0% 42.4% 37.7% 23.1% 24.0% 20.0% 26.7% 32.1% 32.4% 41.2% 57.1% Agricultural development 19.4% 33.3% 22.8% 23.1% 16.0% 12.0% 16.7% 9.0% 16.2% 21.6% 42.9% Trade and exports 0.0% 3.0% 2.6% 0.0% 2.0% 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% Crime and violence 3.2% 0.0% 3.5% 0.0% 6.0% 4.0% 1.7% 10.3% 5.4% 9.8% 0.0% Anti corruption 25.8% 15.2% 11.4% 7.7% 16.0% 8.0% 13.3% 7.7% 27.0% 13.7% 28.6% Law and justice 0.0% 6.1% 3.5% 0.0% 2.0% 0.0% 6.7% 1.3% 5.4% 0.0% 0.0% Regulatory framework 3.2% 0.0% 0.0% 7.7% 0.0% 0.0% 1.7% 0.0% 0.0% 0.0% 0.0% Communicable/non-communicable diseases* 0.0% 0.0% 0.0% 0.0% 0.0% 4.0% 0.0% 0.0% 0.0% 0.0% 0.0% Natural resource management* 0.0% 3.0% 0.9% 0.0% 6.0% 4.0% 5.0% 2.6% 0.0% 9.8% 28.6% Economic growth 12.9% 15.2% 11.4% 7.7% 24.0% 16.0% 18.3% 7.7% 13.5% 11.8% 0.0% Disaster management* 0.0% 0.0% 0.9% 0.0% 0.0% 12.0% 0.0% 0.0% 0.0% 0.0% 0.0% Creative and entertainment industry 0.0% 0.0% 0.0% 0.0% 2.0% 0.0% 0.0% 0.0% 0.0% 2.0% 0.0% Information and communications technology 0.0% 0.0% 0.9% 0.0% 2.0% 0.0% 1.7% 0.0% 0.0% 0.0% 0.0% Media, communications and public relations 0.0% 0.0% 0.0% 0.0% 2.0% 0.0% 0.0% 2.6% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 67 World Bank Group Country Opinion Survey 2016: Nigeria A. General Issues facing Nigeria (continued) The World Bank Group has committed itself to twin goals: ending extreme poverty by 2030 and boosting shared prosperity. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Nigeria? (Choose no more than THREE) Office of Employee Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other Water and sanitation 0.0% 0.0% 4.4% 0.0% 2.0% 12.0% 3.3% 3.8% 5.6% 5.8% 0.0% Equality of opportunity 9.7% 0.0% 4.4% 0.0% 8.2% 0.0% 8.2% 7.7% 8.3% 7.7% 14.3% Rural development 38.7% 15.2% 19.3% 30.8% 16.3% 28.0% 21.3% 23.1% 27.8% 17.3% 14.3% Climate change 0.0% 0.0% 0.9% 7.7% 0.0% 4.0% 1.6% 2.6% 0.0% 0.0% 0.0% Global/regional integration 0.0% 0.0% 0.9% 0.0% 2.0% 4.0% 1.6% 0.0% 2.8% 1.9% 0.0% Gender equity 3.2% 0.0% 0.9% 0.0% 2.0% 0.0% 0.0% 2.6% 2.8% 1.9% 0.0% Economic growth 22.6% 42.4% 42.1% 7.7% 36.7% 28.0% 29.5% 37.2% 41.7% 34.6% 42.9% Creative and entertainment industry 0.0% 0.0% 0.9% 0.0% 0.0% 0.0% 0.0% 5.1% 2.8% 0.0% 0.0% Urban development 3.2% 6.1% 0.9% 0.0% 4.1% 4.0% 3.3% 3.8% 8.3% 5.8% 0.0% Regulatory framework 3.2% 3.0% 0.9% 0.0% 4.1% 4.0% 1.6% 1.3% 0.0% 3.8% 0.0% Social protection 3.2% 3.0% 3.5% 15.4% 0.0% 8.0% 3.3% 1.3% 5.6% 0.0% 0.0% Law and justice 3.2% 6.1% 5.3% 7.7% 4.1% 4.0% 9.8% 2.6% 2.8% 1.9% 0.0% Transport 6.5% 0.0% 3.5% 7.7% 4.1% 4.0% 8.2% 6.4% 2.8% 0.0% 0.0% Crime and violence 9.7% 3.0% 4.4% 7.7% 2.0% 0.0% 1.6% 2.6% 2.8% 1.9% 14.3% Communicable/non-communicable diseases* 0.0% 0.0% 0.0% 0.0% 2.0% 8.0% 0.0% 0.0% 0.0% 0.0% 0.0% Information and communications technology 3.2% 0.0% 1.8% 7.7% 6.1% 4.0% 4.9% 1.3% 5.6% 1.9% 0.0% Anti corruption 22.6% 21.2% 16.7% 30.8% 12.2% 16.0% 6.6% 12.8% 19.4% 21.2% 28.6% Education 29.0% 36.4% 39.5% 23.1% 28.6% 36.0% 27.9% 28.2% 38.9% 38.5% 14.3% Foreign direct investment 3.2% 0.0% 1.8% 7.7% 0.0% 4.0% 4.9% 53.8% 2.8% 3.8% 0.0% Energy 16.1% 12.1% 20.2% 15.4% 18.4% 20.0% 26.2% 26.9% 16.7% 26.9% 0.0% Public sector governance/reform* 3.2% 21.2% 6.1% 7.7% 12.2% 0.0% 8.2% 12.8% 2.8% 3.8% 0.0% Private sector development 3.2% 9.1% 6.1% 15.4% 6.1% 4.0% 9.8% 5.1% 5.6% 1.9% 0.0% Natural resource management 0.0% 0.0% 0.9% 7.7% 6.1% 0.0% 1.6% 1.3% 5.6% 3.8% 14.3% Conflict prevention and resolution* 0.0% 0.0% 0.9% 0.0% 10.2% 0.0% 1.6% 2.6% 2.8% 0.0% 14.3% Environmental sustainability 3.2% 0.0% 3.5% 0.0% 2.0% 0.0% 0.0% 1.3% 2.8% 1.9% 14.3% Health 9.7% 12.1% 17.5% 23.1% 20.4% 28.0% 8.2% 12.8% 16.7% 17.3% 0.0% Agricultural development 35.5% 48.5% 35.1% 38.5% 34.7% 36.0% 34.4% 35.9% 27.8% 38.5% 57.1% Disaster management 0.0% 6.1% 0.9% 0.0% 2.0% 0.0% 1.6% 0.0% 0.0% 0.0% 0.0% Job creation/employment 54.8% 39.4% 42.1% 23.1% 51.0% 28.0% 49.2% 43.6% 38.9% 55.8% 57.1% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 4.0% 1.6% 1.3% 0.0% 0.0% 0.0% Trade and exports 3.2% 3.0% 2.6% 0.0% 0.0% 4.0% 6.6% 2.6% 0.0% 0.0% 0.0% Food security 6.5% 3.0% 8.8% 15.4% 2.0% 8.0% 4.9% 3.8% 0.0% 1.9% 14.3% Media, communications and public relations 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.6% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 68 World Bank Group Country Opinion Survey 2016: Nigeria A. General Issues facing Nigeria (continued) The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Nigeria? (Choose no more than TWO) Office of Employee Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other Consistent economic growth* 20.7% 37.5% 45.5% 33.3% 36.7% 69.6% 37.9% 32.4% 44.4% 23.9% 33.3% More reliable social safety net 3.4% 9.4% 4.5% 8.3% 2.0% 13.0% 6.9% 4.1% 5.6% 6.5% 0.0% Greater access to micro-finance for the poor 17.2% 25.0% 14.5% 41.7% 24.5% 0.0% 12.1% 21.6% 16.7% 15.2% 16.7% Greater voice and participation for citizens to 17.2% 3.1% 7.3% 8.3% 0.0% 13.0% 12.1% 13.5% 8.3% 4.3% 0.0% help ensure greater accountability Greater access to health and nutrition for 0.0% 12.5% 4.5% 25.0% 12.2% 13.0% 12.1% 6.8% 5.6% 6.5% 16.7% citizens Better entrepreneurial opportunities 13.8% 9.4% 22.7% 25.0% 20.4% 13.0% 17.2% 20.3% 11.1% 37.0% 33.3% A growing middle class 20.7% 9.4% 7.3% 0.0% 6.1% 13.0% 10.3% 6.8% 8.3% 10.9% 0.0% Better opportunity for the poor who live in 10.3% 3.1% 13.6% 16.7% 20.4% 17.4% 12.1% 9.5% 25.0% 30.4% 16.7% rural areas* Better opportunity for the poor who live in 6.9% 6.3% 6.4% 0.0% 4.1% 0.0% 0.0% 8.1% 8.3% 4.3% 0.0% urban areas Better employment opportunities for young 44.8% 25.0% 21.8% 16.7% 30.6% 26.1% 22.4% 18.9% 27.8% 17.4% 16.7% people Better employment opportunities for 0.0% 6.3% 3.6% 0.0% 0.0% 0.0% 5.2% 10.8% 0.0% 0.0% 0.0% women* Greater equity of fiscal policy 17.2% 6.3% 3.6% 16.7% 10.2% 4.3% 6.9% 1.4% 5.6% 2.2% 16.7% Education and training that better ensure job 20.7% 31.3% 37.3% 8.3% 28.6% 8.7% 27.6% 36.5% 22.2% 32.6% 16.7% opportunity Better quality public services 0.0% 6.3% 4.5% 0.0% 4.1% 8.7% 8.6% 6.8% 5.6% 4.3% 0.0% Other* 6.9% 3.1% 0.0% 0.0% 0.0% 0.0% 0.0% 1.4% 2.8% 2.2% 33.3% *Significantly different between stakeholder groups Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in Nigeria? Office of Employee Bilateral/ Private Sector/ Academia/ President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other A very big problem 83.3% 75.8% 88.5% 84.6% 83.3% 76.0% 72.1% 88.3% 86.5% 82.7% 85.7% A moderately big problem 13.3% 18.2% 8.8% 15.4% 12.5% 20.0% 18.0% 7.8% 8.1% 9.6% 14.3% A small problem 0.0% 6.1% 1.8% 0.0% 2.1% 0.0% 4.9% 3.9% 2.7% 3.8% 0.0% Not a problem at all 3.3% 0.0% .9% 0.0% 2.1% 4.0% 3.3% 0.0% 0.0% 1.9% 0.0% Don't know 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.6% 0.0% 2.7% 1.9% 0.0% 69 World Bank Group Country Opinion Survey 2016: Nigeria A. General Issues facing Nigeria (continued) In your view, is global climate change a very serious problem, somewhat serious, not too serious, or not a problem? Office of Employee Bilateral/ Private Sector/ Academia/ President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other A very serious problem 46.7% 51.5% 53.5% 76.9% 60.4% 64.0% 54.1% 57.1% 56.8% 48.1% 42.9% A somewhat serious problem 33.3% 27.3% 32.5% 7.7% 16.7% 32.0% 31.1% 26.0% 18.9% 26.9% 57.1% Not too serious problem 10.0% 21.2% 11.4% 7.7% 12.5% 4.0% 9.8% 7.8% 16.2% 17.3% 0.0% Not a problem 6.7% 0.0% 1.8% 7.7% 8.3% 0.0% 3.3% 3.9% 5.4% 5.8% 0.0% Don't know 3.3% 0.0% .9% 0.0% 2.1% 0.0% 1.6% 5.2% 2.7% 1.9% 0.0% B. Overall Attitudes toward the World Bank Group Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/ Prime Office of Employee of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How familiar are you with the work of the World 30 5.40 2.11 33 5.45 2.32 114 5.25 2.72 13 5.69 2.72 49 4.88 2.52 25 5.96 2.49 61 5.43 2.26 78 5.59 2.44 37 5.14 1.73 52 5.83 2.18 7 5.71 1.11 Bank Group in Nigeria? (1-Not familiar at all, 10-Extremely familiar) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/ Prime Office of Employee of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World 27 5.63 2.44 32 6.34 2.06 106 6.34 2.61 13 7.31 2.87 48 6.52 2.56 24 6.75 1.82 58 6.45 2.19 73 6.93 2.09 37 6.11 2.37 50 6.58 2.16 7 6.14 1.07 Bank Group’s effectiveness in Nigeria. (1-Not effective at all, 10-Very effective) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/ Prime Office of Employee of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and 28 6.68 2.18 31 6.68 1.81 90 6.91 2.22 12 7.83 1.80 45 6.49 2.69 24 6.88 1.42 52 6.56 2.30 68 6.66 2.16 34 6.44 2.02 47 6.79 1.83 5 7.40 1.52 knowledge) to help Nigeria solve its most complicated development challenges? (1-To no degree at all, 10-To a very significant degree) 70 World Bank Group Country Opinion Survey 2016: Nigeria B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Nigeria, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Nigeria? (Choose no more than THREE) Office of Employee Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other Health* 30.0% 36.4% 50.9% 50.0% 38.0% 36.0% 27.9% 46.2% 40.5% 30.8% 0.0% Crime and violence 3.3% 3.0% 0.9% 0.0% 2.0% 4.0% 4.9% 3.8% 8.1% 3.8% 0.0% Transport 6.7% 3.0% 1.8% 0.0% 10.0% 0.0% 3.3% 9.0% 10.8% 3.8% 0.0% Agricultural development 26.7% 51.5% 34.2% 58.3% 44.0% 60.0% 41.0% 38.5% 40.5% 42.3% 42.9% Global/regional integration 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.3% 0.0% 3.8% 0.0% Job creation/employment 50.0% 39.4% 35.1% 25.0% 34.0% 40.0% 32.8% 32.1% 32.4% 32.7% 57.1% Public sector governance/reform 3.3% 15.2% 5.3% 0.0% 8.0% 0.0% 4.9% 6.4% 10.8% 11.5% 14.3% Social protection 3.3% 0.0% 1.8% 8.3% 2.0% 4.0% 1.6% 3.8% 8.1% 1.9% 0.0% Rural development 26.7% 12.1% 15.8% 16.7% 14.0% 4.0% 13.1% 16.7% 21.6% 19.2% 0.0% Foreign direct investment 0.0% 0.0% 2.6% 0.0% 2.0% 4.0% 3.3% 2.6% 0.0% 7.7% 0.0% Education 30.0% 30.3% 30.7% 41.7% 32.0% 28.0% 26.2% 33.3% 24.3% 23.1% 28.6% Conflict prevention and resolution 6.7% 0.0% 1.8% 0.0% 4.0% 0.0% 3.3% 0.0% 2.7% 3.8% 0.0% Energy 23.3% 12.1% 14.9% 16.7% 20.0% 32.0% 27.9% 17.9% 16.2% 23.1% 0.0% Gender equity 0.0% 0.0% 0.9% 0.0% 2.0% 0.0% 0.0% 3.8% 0.0% 0.0% 0.0% Financial markets 0.0% 3.0% 0.0% 0.0% 4.0% 0.0% 8.2% 1.3% 0.0% 1.9% 0.0% Urban development 3.3% 0.0% 1.8% 0.0% 0.0% 0.0% 3.3% 0.0% 0.0% 3.8% 0.0% Environmental sustainability 0.0% 0.0% 5.3% 0.0% 2.0% 0.0% 1.6% 2.6% 2.7% 3.8% 0.0% Economic growth 6.7% 27.3% 34.2% 33.3% 26.0% 40.0% 24.6% 25.6% 21.6% 17.3% 42.9% Private sector development* 3.3% 3.0% 6.1% 8.3% 0.0% 0.0% 13.1% 3.8% 0.0% 1.9% 0.0% Water and sanitation 3.3% 3.0% 4.4% 8.3% 0.0% 8.0% 0.0% 3.8% 5.4% 5.8% 14.3% Food security 6.7% 9.1% 11.4% 8.3% 10.0% 4.0% 11.5% 9.0% 5.4% 13.5% 0.0% Climate change* 6.7% 0.0% 2.6% 8.3% 4.0% 8.0% 1.6% 0.0% 0.0% 0.0% 28.6% Information and communications technology 3.3% 0.0% 0.9% 0.0% 4.0% 0.0% 6.6% 0.0% 0.0% 0.0% 0.0% Trade and exports 6.7% 3.0% 3.5% 0.0% 4.0% 0.0% 3.3% 1.3% 5.4% 3.8% 0.0% Equality of opportunity 10.0% 3.0% 1.8% 0.0% 2.0% 0.0% 9.8% 2.6% 8.1% 1.9% 14.3% Law and justice 3.3% 6.1% 0.9% 0.0% 6.0% 0.0% 1.6% 0.0% 0.0% 0.0% 0.0% Regulatory framework 0.0% 0.0% 3.5% 0.0% 2.0% 0.0% 0.0% 0.0% 0.0% 1.9% 0.0% Communicable/non-communicable diseases 3.3% 3.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Creative and entertainment industry 0.0% 0.0% 0.9% 0.0% 0.0% 0.0% 1.6% 1.3% 0.0% 0.0% 0.0% Natural resource management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 4.9% 0.0% 0.0% 1.9% 0.0% Poverty reduction 16.7% 21.2% 14.9% 16.7% 18.0% 16.0% 13.1% 24.4% 16.2% 25.0% 0.0% Anti corruption* 13.3% 9.1% 4.4% 0.0% 6.0% 8.0% 3.3% 5.1% 10.8% 5.8% 42.9% Disaster management 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.6% 2.7% 0.0% 0.0% Media, communications and public relations* 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.7% 1.9% 14.3% *Significantly different between stakeholder groups 71 World Bank Group Country Opinion Survey 2016: Nigeria B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Nigeria? Office of Employee Bilateral/ Private Sector/ Academia/ Greatest Value President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other Policy advice, studies, analyses 11.1% 9.4% 10.2% 15.4% 11.1% 12.5% 5.2% 10.8% 8.6% 12.0% 0.0% Data and statistics 11.1% 6.3% 5.6% 7.7% 11.1% 0.0% 3.4% 10.8% 17.1% 12.0% 0.0% Convening/facilitating 0.0% 0.0% 4.6% 0.0% 6.7% 4.2% 8.6% 5.4% 2.9% 8.0% 0.0% Financial resources* 7.4% 50.0% 28.7% 15.4% 28.9% 20.8% 37.9% 31.1% 34.3% 24.0% 83.3% Capacity development 18.5% 15.6% 24.1% 23.1% 17.8% 16.7% 17.2% 17.6% 5.7% 18.0% 16.7% Technical assistance 11.1% 9.4% 12.0% 23.1% 11.1% 16.7% 8.6% 9.5% 8.6% 10.0% 0.0% Help to bring discipline/effective supervision 29.6% 9.4% 3.7% 0.0% 8.9% 8.3% 6.9% 6.8% 20.0% 8.0% 0.0% to implementation of investment projects* Mobilizing third party financial resources 11.1% 0.0% 3.7% 0.0% 0.0% 0.0% 0.0% 1.4% 0.0% 4.0% 0.0% Donor coordination* 0.0% 0.0% 6.5% 15.4% 4.4% 20.8% 12.1% 5.4% 2.9% 0.0% 0.0% Linkage to non-Bank expertise 0.0% 0.0% 0.9% 0.0% 0.0% 0.0% 0.0% 1.4% 0.0% 4.0% 0.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups Office of Employee Bilateral/ Private Sector/ Academia/ 2nd Greatest Value President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other Policy advice, studies, analyses 14.8% 6.5% 15.9% 8.3% 6.7% 8.3% 7.0% 8.2% 8.6% 14.0% 0.0% Data and statistics 7.4% 12.9% 7.5% 16.7% 2.2% 4.2% 5.3% 4.1% 8.6% 2.0% 0.0% Convening/facilitating 0.0% 3.2% 5.6% 0.0% 6.7% 0.0% 1.8% 2.7% 5.7% 6.0% 0.0% Financial resources 7.4% 19.4% 11.2% 0.0% 17.8% 12.5% 24.6% 11.0% 14.3% 18.0% 0.0% Capacity development 18.5% 16.1% 15.9% 41.7% 22.2% 29.2% 21.1% 21.9% 8.6% 14.0% 33.3% Technical assistance 22.2% 9.7% 10.3% 16.7% 17.8% 16.7% 7.0% 21.9% 8.6% 18.0% 16.7% Help to bring discipline/effective supervision 7.4% 9.7% 17.8% 16.7% 15.6% 12.5% 15.8% 9.6% 22.9% 4.0% 16.7% to implementation of investment projects Mobilizing third party financial resources 7.4% 3.2% 1.9% 0.0% 6.7% 16.7% 5.3% 5.5% 5.7% 12.0% 0.0% Donor coordination 7.4% 16.1% 11.2% 0.0% 2.2% 0.0% 7.0% 15.1% 11.4% 10.0% 33.3% Linkage to non-Bank expertise 7.4% 3.2% 2.8% 0.0% 2.2% 0.0% 3.5% 0.0% 5.7% 2.0% 0.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.8% 0.0% 0.0% 0.0% 0.0% 72 World Bank Group Country Opinion Survey 2016: Nigeria B. Overall Attitudes toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Nigeria? (Choose no more than TWO) Office of Employee Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other Too influenced by developed countries* 44.4% 36.4% 19.6% 7.7% 13.3% 32.0% 18.6% 28.4% 13.5% 30.0% 16.7% Not exploring alternative policy options 7.4% 6.1% 8.0% 0.0% 8.9% 12.0% 5.1% 9.5% 24.3% 6.0% 0.0% Not collaborating enough with stakeholders 7.4% 33.3% 35.7% 46.2% 20.0% 28.0% 25.4% 32.4% 24.3% 32.0% 50.0% outside the Government Its advice and strategies do not lend 3.7% 6.1% 10.7% 0.0% 4.4% 0.0% 6.8% 6.8% 5.4% 6.0% 0.0% themselves to practical problem solving Not enough public disclosure of its work 29.6% 21.2% 9.8% 7.7% 11.1% 20.0% 16.9% 17.6% 21.6% 24.0% 16.7% Arrogant in its approach 3.7% 0.0% 0.9% 0.0% 4.4% 0.0% 0.0% 1.4% 2.7% 0.0% 0.0% Not client focused 0.0% 0.0% 8.0% 0.0% 4.4% 4.0% 3.4% 1.4% 2.7% 4.0% 0.0% The credibility of its knowledge/data 3.7% 3.0% 5.4% 23.1% 6.7% 8.0% 10.2% 5.4% 5.4% 6.0% 0.0% World Bank Group’s processes too complex 11.1% 6.1% 16.1% 15.4% 13.3% 16.0% 11.9% 8.1% 10.8% 8.0% 0.0% Not willing to honestly criticize policies and 14.8% 9.1% 6.3% 0.0% 8.9% 4.0% 10.2% 12.2% 2.7% 6.0% 0.0% reform efforts in the country Staff too inaccessible 0.0% 0.0% 13.4% 0.0% 20.0% 8.0% 6.8% 12.2% 16.2% 10.0% 0.0% Imposing technocratic solutions without 3.7% 9.1% 6.3% 15.4% 6.7% 16.0% 5.1% 4.1% 5.4% 8.0% 16.7% regard to political realities World Bank Group’s processes too slow 18.5% 12.1% 10.7% 30.8% 11.1% 4.0% 13.6% 9.5% 8.1% 4.0% 0.0% Not aligned with other donors’ work 3.7% 0.0% 0.9% 0.0% 0.0% 0.0% 1.7% 1.4% 0.0% 2.0% 0.0% Not aligned with country priorities 14.8% 12.1% 1.8% 0.0% 8.9% 4.0% 5.1% 2.7% 10.8% 6.0% 0.0% Not adequately sensitive to political/social 11.1% 6.1% 10.7% 0.0% 6.7% 4.0% 10.2% 10.8% 8.1% 8.0% 0.0% realities in Nigeria Not achieving development results in Nigeria 3.7% 9.1% 7.1% 0.0% 4.4% 20.0% 5.1% 6.8% 0.0% 8.0% 0.0% Not fighting corruption in Nigeria* 11.1% 18.2% 8.0% 0.0% 33.3% 12.0% 18.6% 14.9% 27.0% 14.0% 33.3% Other 3.7% 0.0% 0.0% 7.7% 0.0% 0.0% 0.0% 1.4% 0.0% 2.0% 0.0% Don’t know 0.0% 3.0% 8.9% 15.4% 2.2% 0.0% 6.8% 5.4% 5.4% 4.0% 33.3% *Significantly different between stakeholder groups Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Nigeria? (Choose no more th an TWO) Office of Employee Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other Trust Fund management 19.4% 36.4% 37.7% 30.8% 30.0% 28.0% 39.3% 31.2% 21.6% 30.8% 28.6% Knowledge products/services 6.5% 6.1% 14.0% 7.7% 14.0% 16.0% 6.6% 13.0% 18.9% 7.7% 0.0% Capacity development 45.2% 36.4% 43.9% 23.1% 40.0% 56.0% 42.6% 46.8% 32.4% 55.8% 71.4% Technical assistance* 19.4% 24.2% 21.9% 69.2% 14.0% 24.0% 19.7% 23.4% 35.1% 25.0% 0.0% Investment lending* 32.3% 39.4% 24.6% 30.8% 40.0% 24.0% 24.6% 28.6% 37.8% 38.5% 85.7% Policy based lending / budget support to the 25.8% 15.2% 10.5% 7.7% 16.0% 0.0% 16.4% 19.5% 13.5% 11.5% 0.0% Government Multi-sectoral approaches 29.0% 27.3% 21.9% 0.0% 20.0% 24.0% 27.9% 22.1% 27.0% 19.2% 14.3% Other 0.0% 0.0% 2.6% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.9% 0.0% Don’t know 3.2% 3.0% 6.1% 7.7% 6.0% 8.0% 6.6% 2.6% 2.7% 0.0% 0.0% *Significantly different between stakeholder groups 73 World Bank Group Country Opinion Survey 2016: Nigeria B. Overall Attitudes toward the World Bank Group (continued) To what extent do you believe that the World Bank Group’s work and support help the poorest in Nigeria? Office of Employee Bilateral/ Private Sector/ Academia/ President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other To a fully sufficient degree 3.2% 12.1% 8.9% 30.8% 20.4% 12.0% 19.7% 21.8% 24.3% 5.8% 0.0% To a somewhat sufficient degree 32.3% 51.5% 47.3% 30.8% 44.9% 44.0% 36.1% 38.5% 43.2% 44.2% 28.6% To a somewhat insufficient degree 32.3% 24.2% 21.4% 30.8% 20.4% 28.0% 21.3% 20.5% 24.3% 26.9% 42.9% To a very insufficient degree 29.0% 6.1% 15.2% 7.7% 8.2% 12.0% 13.1% 15.4% 8.1% 17.3% 0.0% Don't know 3.2% 6.1% 7.1% 0.0% 6.1% 4.0% 9.8% 3.8% 0.0% 5.8% 28.6% In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) Office of Employee Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other Parliament* 3.2% 48.5% 2.6% 0.0% 10.0% 8.0% 9.8% 6.4% 2.7% 3.8% 0.0% Donor community* 16.1% 0.0% 28.1% 38.5% 6.0% 24.0% 19.7% 26.9% 18.9% 13.5% 0.0% Media* 12.9% 6.1% 6.1% 0.0% 10.0% 8.0% 4.9% 5.1% 40.5% 5.8% 0.0% Local Government* 41.9% 45.5% 32.5% 15.4% 52.0% 20.0% 23.0% 26.9% 16.2% 25.0% 42.9% Private sector* 9.7% 18.2% 16.7% 0.0% 18.0% 12.0% 34.4% 20.5% 16.2% 9.6% 28.6% Academia/think tanks/research institutes* 29.0% 9.1% 15.8% 7.7% 14.0% 0.0% 6.6% 5.1% 10.8% 51.9% 14.3% NGOs/Community Based Organizations 22.6% 27.3% 43.9% 53.8% 28.0% 60.0% 34.4% 60.3% 32.4% 34.6% 57.1% (CBOs)* Youth/university groups 32.3% 15.2% 14.0% 15.4% 20.0% 16.0% 19.7% 12.8% 32.4% 21.2% 14.3% Beneficiaries* 9.7% 18.2% 20.2% 53.8% 26.0% 32.0% 27.9% 11.5% 16.2% 23.1% 14.3% Foundations 6.5% 6.1% 9.6% 7.7% 6.0% 12.0% 9.8% 19.2% 10.8% 9.6% 0.0% Other 0.0% 3.0% 2.6% 0.0% 0.0% 0.0% 3.3% 1.3% 0.0% 0.0% 14.3% Don’t know 6.5% 0.0% 0.9% 0.0% 4.0% 4.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank Group’s work in Nigeria? (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/ Prime Office of Employee of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a 26 6.08 2.48 30 6.40 1.69 104 6.62 2.23 12 7.75 2.09 45 6.00 2.43 23 6.30 2.05 57 6.33 2.12 72 6.69 1.93 37 6.16 2.02 50 6.22 1.84 6 6.00 2.28 relevant role in development in Nigeria The World Bank Group’s work is aligned with what I 25 5.88 2.49 31 6.19 1.89 96 6.22 2.30 12 7.00 1.95 41 6.15 2.12 22 6.32 2.21 57 6.12 1.92 72 6.57 2.05 36 5.67 2.03 50 5.44 2.04 6 6.33 2.88 consider the development priorities for Nigeria 74 World Bank Group Country Opinion Survey 2016: Nigeria B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Nigeria, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/ Prime Office of Employee of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness to needs 24 5.46 2.23 32 5.81 1.53 99 5.79 2.32 11 6.91 1.97 44 5.39 2.38 23 5.48 1.73 51 5.80 1.78 73 6.15 2.15 37 5.57 1.83 47 5.81 2.05 7 5.57 1.72 Flexibility (in terms of the institution’s products and 22 5.41 1.89 32 5.25 1.34 88 5.51 2.15 11 6.09 1.58 43 5.42 2.07 23 5.83 1.83 51 5.98 1.64 70 5.84 1.83 34 5.21 1.90 47 5.26 1.84 6 5.50 2.66 services) Flexibility (in terms of changing country 24 5.33 1.79 32 5.47 1.85 88 5.67 2.13 10 5.90 1.85 42 5.60 1.94 22 5.50 2.02 51 6.18 1.93 73 5.96 1.92 33 5.85 1.70 50 5.42 2.18 6 5.67 2.25 circumstances) Being inclusive 22 5.18 2.15 32 5.34 1.91 93 5.90 2.22 11 6.27 1.79 40 5.95 1.84 22 5.77 1.48 52 6.38 1.63 70 6.17 1.86 34 5.79 1.86 49 5.57 1.65 6 6.67 1.86 Openness 25 6.00 1.96 31 5.84 1.86 93 6.31 2.35 11 7.73 1.74 43 5.70 2.63 23 5.91 1.83 52 6.48 1.99 73 6.29 2.16 36 6.08 2.03 46 6.11 2.24 6 7.17 1.72 Collaboration with the Government 25 7.48 1.58 32 6.28 1.89 103 7.30 2.16 11 8.27 1.68 43 6.58 2.34 24 7.29 1.78 52 7.02 1.81 72 7.21 1.79 35 6.89 1.95 49 6.78 2.22 7 7.86 1.21 The speed in which it gets things accomplished on 24 6.04 1.97 32 5.41 2.01 97 6.08 2.15 11 6.55 1.51 42 6.24 1.96 23 5.96 2.38 50 6.32 1.67 72 5.86 2.01 36 6.03 1.93 48 6.08 2.20 6 5.83 2.32 the ground Ease of access to the people at the World Bank Group who are making decisions important to my 24 5.71 1.97 31 4.87 1.73 86 5.55 2.52 11 5.64 2.69 41 4.66 2.44 23 6.17 2.17 47 5.87 1.88 70 5.50 2.15 34 5.26 2.23 43 5.47 2.16 7 5.57 2.44 work Collaboration with civil society 24 6.21 1.82 32 5.66 2.01 94 6.20 2.34 12 5.67 2.42 44 5.77 2.36 21 6.57 1.89 47 6.28 1.96 75 5.93 2.18 34 6.00 2.36 50 5.84 2.49 5 5.40 1.95 Staff accessibility 24 6.25 2.40 28 5.32 2.07 90 5.43 2.53 11 5.82 2.99 42 4.79 2.62 22 6.23 2.14 44 5.91 1.89 68 5.43 2.15 34 5.32 2.32 42 4.95 2.58 5 4.20 2.49 Collaboration with other donors and development 24 7.38 1.86 28 6.18 1.39 92 6.52 2.02 11 6.36 2.29 44 6.14 1.85 23 6.91 1.73 48 6.19 2.02 71 6.54 2.17 36 6.00 2.48 46 5.98 2.29 6 6.50 1.64 partners Collaboration with the private sector 22 6.23 1.54 29 5.86 2.03 90 5.68 2.32 11 6.09 2.55 40 5.75 2.20 22 6.32 2.06 49 5.96 1.99 68 6.63 1.98 34 5.88 2.31 44 5.68 2.30 4 5.75 .96 Straightforwardness and honesty 23 7.17 1.95 31 6.65 1.99 96 7.22 2.06 11 7.73 2.00 41 6.32 2.50 23 7.22 1.76 50 6.62 2.01 65 6.75 2.05 34 6.62 2.41 47 6.47 2.39 5 8.20 1.92 Treating clients and stakeholders in Nigeria with 23 7.09 1.98 32 6.53 2.02 93 6.51 2.24 11 7.55 1.29 41 5.66 2.23 23 6.74 1.74 50 6.26 1.59 67 6.87 1.94 34 6.59 2.28 48 6.29 2.32 5 5.80 2.49 respect Being a long-term partner 25 7.40 2.24 31 6.97 2.15 100 7.54 2.29 11 7.82 1.40 44 7.14 2.21 22 7.00 1.48 51 7.33 1.79 71 7.51 1.91 35 7.17 2.27 50 7.04 1.97 7 7.86 1.68 When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) Office of Employee Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other The Government works inefficiently 25.9% 57.6% 38.7% 53.8% 33.3% 36.0% 42.4% 44.2% 54.1% 40.4% 28.6% Poor donor coordination 7.4% 15.2% 29.7% 23.1% 20.8% 20.0% 16.9% 23.4% 21.6% 15.4% 28.6% The World Bank Group is not sensitive enough 29.6% 30.3% 18.9% 23.1% 18.8% 32.0% 27.1% 18.2% 27.0% 26.9% 0.0% to political/social realities on the ground Lack of/inadequate levels of capacity in 22.2% 15.2% 12.6% 7.7% 20.8% 16.0% 23.7% 16.9% 21.6% 21.2% 0.0% Government There is not an adequate level of citizen/civil 29.6% 15.2% 18.0% 7.7% 18.8% 28.0% 18.6% 24.7% 29.7% 21.2% 14.3% society participation The World Bank Group works too slowly 7.4% 3.0% 8.1% 15.4% 4.2% 4.0% 3.4% 9.1% 8.1% 5.8% 14.3% The World Bank Group does not do adequate 11.1% 21.2% 21.6% 0.0% 33.3% 16.0% 18.6% 26.0% 13.5% 17.3% 0.0% follow through/follow-up Political pressures and obstacles 25.9% 33.3% 25.2% 15.4% 22.9% 16.0% 20.3% 20.8% 13.5% 23.1% 57.1% Reforms are not well thought out in light of 29.6% 3.0% 18.0% 30.8% 16.7% 24.0% 15.3% 10.4% 8.1% 17.3% 42.9% country challenges* Other 3.7% 0.0% 1.8% 7.7% 2.1% 4.0% 0.0% 1.3% 0.0% 3.8% 0.0% *Significantly different between stakeholder groups 75 World Bank Group Country Opinion Survey 2016: Nigeria C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Nigeria? (1-Not important at all, 10-Very important) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/ Prime Office of Employee of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Crime and violence 25 7.16 2.91 32 6.69 3.12 109 7.29 3.15 12 4.75 3.33 47 6.64 3.20 22 6.86 2.38 58 7.00 3.00 75 7.32 2.51 36 7.36 2.73 50 7.06 2.87 6 5.67 2.42 Financial markets 22 7.73 2.64 31 7.32 2.73 107 7.61 2.61 11 7.36 1.75 45 8.22 1.85 24 7.71 1.88 59 7.71 2.44 74 7.55 2.43 36 7.64 2.15 49 7.37 2.22 7 7.14 1.86 Transport 26 7.00 2.68 33 7.39 2.28 110 7.37 2.85 12 6.67 2.39 47 7.38 2.72 23 7.22 1.65 59 8.00 1.96 75 7.95 2.31 37 7.92 2.20 47 7.47 2.16 6 6.33 2.88 Anti corruption 25 8.28 2.32 32 7.53 2.45 109 7.82 2.66 11 6.09 3.21 47 7.98 2.27 24 7.54 1.69 58 7.88 2.40 75 7.75 2.38 36 8.44 2.05 50 7.84 2.28 7 8.00 2.00 Law and justice* 24 6.42 3.16 32 7.41 2.33 106 7.17 2.87 12 5.00 3.16 45 6.82 2.19 23 6.83 1.99 59 7.20 2.71 73 7.78 2.15 35 7.83 2.19 51 7.08 2.56 7 6.86 2.04 Urban development 24 7.46 2.55 33 8.12 1.96 107 7.96 2.35 12 6.50 2.58 45 7.24 2.27 23 7.22 1.83 59 8.08 1.99 75 7.92 2.28 37 7.70 2.16 50 7.50 2.20 7 7.86 1.77 Environmental sustainability 25 7.20 2.40 33 8.27 1.53 111 8.10 2.28 12 8.08 1.78 44 7.27 2.57 24 7.46 1.79 59 8.03 1.88 74 7.88 2.22 35 7.89 2.23 49 7.53 1.94 6 7.17 1.72 Trade and exports 23 7.61 2.43 31 7.39 2.36 109 7.09 2.72 12 6.42 2.64 45 7.76 2.38 24 7.92 1.89 59 7.92 2.28 76 7.43 2.52 37 7.16 2.46 51 7.12 2.44 6 6.17 2.04 Information and communications technology 24 8.00 2.09 32 7.50 1.95 107 7.59 2.56 12 8.42 1.62 47 7.06 2.59 24 7.83 1.63 60 7.93 1.95 74 7.36 2.20 36 7.89 2.04 49 7.49 2.36 7 7.57 1.62 Poverty reduction 25 8.68 1.80 33 9.03 1.31 110 8.81 2.10 12 8.25 2.42 48 8.71 2.08 24 8.50 1.74 58 8.79 1.72 77 8.73 1.74 37 8.92 1.64 50 8.60 1.77 7 9.14 1.57 Gender equity 25 7.36 2.12 32 7.47 2.09 107 7.71 2.72 12 6.67 2.57 45 7.09 2.76 24 7.92 2.12 57 7.39 2.48 73 7.93 2.23 37 7.76 2.36 51 7.18 2.37 6 8.17 1.83 Private sector development 25 7.60 2.71 33 7.85 2.11 106 7.98 2.26 12 7.33 2.23 44 7.59 2.12 24 7.96 1.85 59 8.19 2.01 72 7.96 2.07 36 7.42 2.32 52 7.83 2.01 6 7.17 1.72 Foreign direct investment 24 8.04 2.58 32 7.75 2.21 110 8.22 2.20 12 7.42 2.64 43 7.37 2.47 23 7.87 1.79 60 8.20 1.73 71 7.82 2.11 37 7.68 2.22 51 7.92 2.14 6 5.83 .75 Water and sanitation 23 7.57 2.66 33 8.00 1.87 110 8.25 2.47 12 8.17 1.80 46 7.17 2.56 24 7.96 1.99 59 8.10 2.13 72 8.26 1.60 36 7.94 2.37 50 7.08 2.76 7 6.86 2.19 Regulatory framework 22 6.86 2.57 32 7.41 2.17 105 7.76 2.30 11 6.73 2.69 44 6.55 2.68 22 7.73 1.86 58 7.66 2.53 74 7.88 2.02 37 7.81 2.09 51 7.35 2.44 7 6.29 2.21 Economic growth 25 7.76 2.20 33 8.55 1.89 112 8.73 1.77 12 7.58 1.62 47 8.40 2.18 24 8.29 1.71 60 8.50 2.08 76 8.51 1.82 36 8.33 2.14 50 8.52 1.84 7 9.00 1.53 Energy 25 8.08 2.02 32 8.31 1.99 110 8.51 2.14 11 7.82 1.54 46 8.04 2.46 24 8.21 1.84 59 8.59 1.71 75 8.48 1.90 36 8.47 2.21 50 8.28 2.13 7 7.43 2.30 Disaster management 24 7.71 2.31 33 7.67 2.39 108 8.11 2.33 11 7.45 1.75 46 7.15 2.60 24 8.04 1.76 59 8.25 2.06 75 8.09 2.07 34 8.44 1.73 49 7.73 2.32 7 7.14 1.86 Public sector governance/reform 26 7.42 2.66 32 8.28 2.33 106 7.66 2.33 12 6.17 3.43 46 7.59 2.22 24 7.63 2.10 58 7.64 2.55 74 8.24 1.99 35 8.40 1.67 50 7.68 2.28 7 8.57 1.90 Job creation/employment 25 8.60 1.96 33 8.55 2.15 111 8.59 2.07 12 6.75 2.49 48 8.50 1.98 24 8.33 1.99 60 8.30 2.20 74 8.24 2.26 37 8.78 1.65 52 8.23 2.02 7 8.71 1.70 Communicable/non-communicable diseases 25 6.68 2.53 30 7.93 1.70 105 8.30 2.36 12 8.58 1.51 44 7.91 2.33 23 7.96 1.89 58 8.14 2.07 75 8.19 2.10 35 8.03 2.09 48 7.58 2.23 5 6.80 1.92 Equality of opportunity 24 7.67 2.43 30 7.57 2.30 107 8.10 2.32 12 5.67 3.26 45 7.31 2.48 23 7.74 2.03 58 8.09 2.06 73 7.70 2.27 36 8.14 1.93 51 7.41 2.01 5 7.40 2.07 Social protection 24 7.83 2.39 32 7.44 2.31 106 7.72 2.54 11 6.45 3.33 42 7.55 2.15 24 7.54 2.32 60 7.62 2.23 77 7.75 1.89 37 8.03 1.79 51 7.55 2.45 4 6.25 2.75 Rural development 25 8.64 1.98 33 8.18 2.34 112 8.73 1.99 12 7.75 2.09 46 8.35 2.48 24 8.75 1.85 58 8.31 1.98 77 8.65 1.59 37 8.65 1.95 51 8.20 1.87 7 8.71 1.89 Global/regional integration 25 7.96 2.13 32 7.63 2.18 103 7.78 2.41 12 6.25 2.86 44 6.93 2.51 23 7.83 1.83 60 8.07 2.07 70 8.07 1.72 35 7.80 2.14 51 7.29 2.27 7 7.57 2.23 Food security 24 7.92 2.06 31 8.58 1.48 109 8.28 2.41 11 8.64 1.63 47 7.53 2.46 24 8.25 1.70 59 8.49 1.93 75 8.23 1.96 36 7.86 2.17 51 8.12 1.95 7 7.14 1.77 Natural resource management 24 7.25 2.47 33 7.91 1.91 108 7.51 2.68 12 6.33 2.90 45 7.53 2.17 24 7.75 2.33 59 7.81 2.44 75 7.85 2.24 36 8.11 2.08 51 7.12 2.83 7 7.57 1.99 Health 25 8.16 1.82 33 8.61 1.68 112 8.63 2.31 12 7.83 2.12 47 8.45 2.32 23 8.48 1.90 59 8.66 1.72 75 8.56 1.84 33 8.70 1.61 52 8.10 2.18 7 7.57 1.90 Climate change (e.g., mitigation, adaptation) 23 7.43 2.29 32 8.13 1.58 108 8.23 2.19 11 7.73 1.85 47 7.26 2.58 24 7.92 1.95 58 8.21 1.92 71 8.20 2.10 36 7.42 2.33 50 7.96 2.05 7 8.43 1.51 Agricultural development 25 8.20 2.42 32 8.81 1.33 111 8.54 2.38 12 8.08 2.27 48 8.27 2.00 24 8.58 1.61 60 8.55 1.95 75 8.75 1.76 36 8.31 1.85 51 8.65 1.75 7 8.57 1.81 Education 25 8.48 1.98 33 8.79 1.65 111 8.80 2.04 12 8.42 1.68 47 8.43 2.13 24 8.42 1.61 58 8.57 2.06 73 8.66 1.72 36 8.67 1.77 49 8.65 1.82 6 9.33 1.63 Conflict prevention and resolution 26 7.15 2.44 31 7.48 2.25 111 7.67 2.65 12 5.92 3.03 43 7.53 2.27 24 7.08 2.43 60 7.75 2.33 76 7.82 2.21 35 8.20 1.76 51 7.73 2.26 7 6.71 1.38 Creative and entertainment industry 25 6.32 2.61 33 7.12 2.67 104 6.35 3.16 12 5.42 2.71 44 6.45 2.76 24 7.46 2.04 59 7.07 2.52 75 6.79 2.68 36 6.61 2.48 50 6.16 2.77 7 6.00 1.63 Media, communications and public relations 24 7.04 2.16 33 7.15 2.54 104 6.84 2.75 12 6.75 2.26 46 6.67 2.90 24 7.54 1.93 60 7.37 2.55 74 7.09 2.50 36 7.64 2.13 51 6.24 2.75 7 5.57 1.90 *Significantly different between stakeholder groups 76 World Bank Group Country Opinion Survey 2016: Nigeria C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Nigeria? (1-Not effective at all, 10-Very effective) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/ Prime Office of Employee of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Gender equity 22 6.09 2.07 29 5.41 2.23 75 5.87 2.31 9 7.56 2.07 33 5.45 2.48 21 6.33 1.96 40 6.18 2.15 60 6.52 2.27 24 5.88 1.57 37 5.84 2.32 3 4.67 3.06 Information and communications technology 23 5.52 1.31 30 5.53 1.96 77 6.12 2.30 11 7.36 1.57 33 6.21 2.23 22 6.23 1.63 41 6.37 2.28 63 6.19 2.13 31 6.19 2.07 43 5.74 1.85 4 5.50 3.32 Transport* 21 5.24 1.70 28 5.61 2.02 85 5.64 2.71 9 7.22 2.86 37 5.70 2.37 22 5.86 2.17 44 6.23 2.20 62 6.48 2.34 29 5.62 2.04 40 4.85 2.27 3 5.67 3.06 Law and justice* 20 5.35 2.35 28 5.32 2.25 72 4.94 2.48 8 5.88 1.81 32 5.41 1.97 21 5.67 1.96 38 5.97 2.05 59 6.42 2.17 26 5.85 1.97 30 4.83 2.31 2 3.50 2.12 Urban development 21 6.52 2.06 29 5.86 2.28 90 6.16 2.32 11 7.09 2.07 41 6.49 2.09 22 6.68 1.81 47 6.57 1.85 67 6.64 2.17 31 6.35 1.96 43 5.95 2.26 6 6.67 2.66 Environmental sustainability 21 6.71 2.08 29 5.76 2.03 92 6.21 2.30 10 7.30 1.95 39 5.87 2.43 23 7.09 1.83 44 6.34 1.93 65 6.74 2.00 31 6.03 1.97 43 5.91 2.04 4 5.75 2.22 Regulatory framework 20 5.70 1.75 27 5.48 2.14 78 5.96 2.21 7 6.57 2.15 35 6.80 2.27 21 6.57 1.89 43 6.51 1.72 62 6.16 1.87 29 6.24 2.18 41 5.73 2.18 4 5.75 2.06 Communicable/non-communicable diseases 23 6.83 1.75 28 6.07 2.09 87 6.63 2.37 11 7.91 2.07 39 6.64 2.54 22 6.82 1.87 44 7.02 2.02 65 7.22 2.05 29 6.72 2.33 43 5.98 2.24 3 5.33 3.06 Poverty reduction 23 6.87 1.84 31 6.45 2.28 98 6.62 2.45 12 7.33 1.97 38 6.11 2.29 24 7.17 1.83 48 6.77 2.20 63 6.73 2.29 34 6.32 2.59 49 6.63 2.25 6 6.00 1.55 Anti corruption 21 5.05 1.94 32 5.13 2.31 79 5.03 2.83 8 5.50 2.73 31 5.58 2.66 22 6.59 2.13 41 6.27 2.11 62 5.92 2.44 32 5.69 2.78 42 5.10 2.69 6 4.67 2.16 Private sector development 23 6.22 1.83 30 5.53 1.57 77 5.74 2.41 8 7.00 1.93 35 6.66 2.27 21 6.48 2.20 47 6.21 1.97 65 6.02 2.27 31 5.90 2.33 41 5.56 2.27 6 5.83 2.04 Foreign direct investment 22 6.55 1.50 29 5.66 2.18 83 6.02 2.50 7 7.71 1.80 34 6.44 1.83 20 6.95 1.96 45 6.44 2.01 64 6.61 2.14 27 5.85 2.41 44 6.32 1.90 6 6.17 2.14 Water and sanitation 21 6.67 2.01 32 6.13 1.98 91 6.52 2.63 11 7.73 1.74 36 5.78 2.54 23 6.78 1.98 44 6.77 2.23 67 6.93 2.09 29 6.28 2.20 44 6.02 2.19 5 5.20 1.79 Trade and exports 22 6.73 1.78 28 5.79 1.99 74 6.08 2.19 7 6.86 2.34 36 6.33 1.72 21 6.95 2.13 46 6.50 1.72 59 6.15 1.79 30 6.20 2.30 42 5.83 2.22 4 5.00 2.45 Economic growth 23 7.35 2.35 29 6.41 1.82 90 6.93 1.97 8 8.50 1.69 37 6.54 2.18 23 7.30 2.16 50 6.70 1.81 65 6.82 2.04 33 6.15 2.21 47 6.38 2.05 6 6.17 2.40 Health 23 6.78 2.07 31 6.61 1.91 96 7.19 2.23 10 7.90 1.66 40 7.10 2.17 23 7.26 1.86 52 7.13 2.00 69 7.45 2.13 33 6.73 2.38 50 6.64 1.94 5 6.20 1.79 Disaster management* 22 5.95 2.42 31 6.06 1.98 81 5.93 2.56 9 7.67 1.73 36 6.33 2.44 22 6.73 1.83 45 6.64 1.81 64 7.03 1.94 28 6.11 2.33 42 6.62 2.13 5 4.00 .71 Public sector governance/reform 22 6.55 2.20 30 5.93 2.29 86 6.63 2.38 10 6.70 2.11 36 6.58 2.32 22 6.77 1.80 40 6.70 1.92 64 6.66 1.98 33 6.36 2.01 42 5.90 2.05 6 5.00 2.10 Job creation/employment* 23 5.78 1.91 30 5.73 2.10 85 5.53 2.51 12 7.17 2.29 40 6.05 2.60 23 6.91 2.02 51 6.39 1.82 65 6.69 2.40 33 5.91 2.53 47 5.68 2.29 6 6.17 2.04 Financial markets 19 6.74 1.88 30 5.70 2.00 74 6.24 2.19 6 7.67 2.07 39 6.77 2.24 22 7.00 2.14 48 6.60 1.72 62 6.37 2.23 27 6.26 2.35 45 5.78 2.35 4 6.50 3.00 Equality of opportunity 21 5.90 2.57 28 5.71 1.94 78 5.56 2.56 9 6.44 2.01 37 5.84 2.30 22 6.41 2.32 42 6.81 1.76 63 6.78 2.24 30 5.83 2.21 42 5.83 2.55 4 5.25 2.63 Energy* 21 5.62 2.69 31 5.29 2.10 86 5.37 2.75 8 6.75 2.43 40 5.83 2.40 20 6.90 2.29 45 6.56 2.07 63 6.43 2.35 26 5.96 2.29 40 5.90 2.28 5 4.60 2.61 Rural development* 23 6.65 2.21 29 6.07 2.00 92 6.25 2.65 11 7.55 1.63 43 6.00 2.50 23 7.13 2.20 48 6.81 1.73 68 7.00 2.25 31 6.26 2.45 45 5.69 2.09 5 7.40 2.97 Global/regional integration* 21 6.43 1.94 28 5.86 1.96 75 5.45 2.37 7 6.71 2.36 36 5.67 2.32 19 7.11 1.66 42 6.69 1.89 57 6.54 2.02 29 6.14 2.37 42 5.86 2.17 5 6.40 2.30 Food security 21 5.81 2.27 30 5.97 2.09 95 5.84 2.52 11 7.45 2.02 38 6.24 2.45 22 6.50 1.97 47 6.70 2.03 65 6.65 2.29 30 6.30 2.67 47 6.04 2.27 3 5.67 .58 Education 23 7.04 2.18 30 6.20 1.69 95 6.48 2.58 10 6.40 2.01 38 6.53 2.48 23 7.17 2.04 48 7.00 1.91 67 6.81 2.32 33 5.97 2.66 43 6.14 2.20 6 5.17 1.72 Social protection 20 5.40 2.70 29 5.52 2.11 75 5.23 2.60 8 6.50 2.00 36 5.61 2.54 21 6.62 2.50 43 6.30 2.14 58 6.28 2.33 28 5.71 2.48 40 5.73 2.54 5 5.40 2.07 Climate change* 22 6.59 2.24 30 5.80 2.30 84 5.79 2.42 10 7.50 1.78 34 6.38 2.49 20 7.25 1.92 46 6.65 1.95 63 6.89 1.99 30 6.37 2.33 45 5.82 2.31 5 6.40 2.88 Agricultural development 20 7.00 2.20 32 6.22 2.11 97 6.45 2.40 12 7.67 2.19 41 6.44 2.12 23 7.00 1.86 53 7.02 2.00 66 7.26 2.25 30 6.63 2.50 48 6.33 2.29 7 5.57 2.15 Natural resource management 20 6.35 2.54 31 5.61 2.22 80 5.78 2.61 10 7.20 1.87 37 5.73 2.46 20 6.85 2.23 42 6.64 1.79 56 6.64 2.44 27 6.11 1.76 36 5.83 2.36 4 5.75 2.22 Conflict prevention and resolution* 21 6.19 2.40 31 5.26 1.97 78 5.01 2.54 9 6.78 1.48 36 5.69 2.71 21 6.81 2.14 47 6.36 1.88 63 6.33 2.32 27 6.22 1.85 39 5.54 2.40 4 5.75 2.22 Creative and entertainment industry* 19 6.26 2.62 28 5.32 2.31 77 4.56 2.61 6 8.33 1.03 37 5.22 2.73 20 6.50 2.37 44 6.23 1.94 59 5.92 2.37 29 6.00 2.33 40 5.28 2.21 5 5.60 1.52 Media, communications and public relations* 19 6.32 2.56 28 5.71 2.12 76 5.05 2.60 8 6.75 2.25 38 5.47 2.59 21 6.57 2.25 44 6.73 1.85 61 6.38 2.24 31 6.06 2.28 40 5.95 2.15 6 5.33 1.63 *Significantly different between stakeholder groups 77 World Bank Group Country Opinion Survey 2016: Nigeria C. World Bank Group’s Effectiveness and Results (continued) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/ Prime Office of Employee of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work 28 6.68 2.04 30 6.63 1.75 102 6.51 1.94 13 7.38 1.98 49 6.43 2.09 24 6.88 2.27 57 6.46 1.69 74 6.97 1.78 37 6.84 1.76 47 6.57 1.68 7 6.43 .98 help to achieve development results in Nigeria? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Nigeria? (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/ Prime Office of Employee of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group’s financial instruments meet 27 5.74 2.30 29 6.17 1.87 99 5.86 2.08 10 6.60 2.17 46 5.80 2.20 25 5.92 2.04 55 6.02 1.67 73 6.64 2.08 35 6.06 2.04 49 5.65 2.03 7 6.29 1.80 the needs of Nigeria The World Bank Group meets Nigeria’s needs for 24 5.50 2.15 30 6.27 1.95 96 5.98 1.94 10 6.80 1.93 44 5.98 2.10 24 6.21 2.00 53 6.15 1.70 72 6.44 2.18 36 6.44 1.93 50 6.16 1.89 7 6.29 1.98 knowledge services Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/ Prime Office of Employee of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group measures and corrects its work in real time in 26 6.31 2.15 26 5.88 1.63 93 6.39 1.95 10 7.50 1.43 47 6.57 2.01 23 6.61 2.29 51 6.59 1.55 69 6.88 1.70 36 6.25 1.93 43 6.33 1.60 6 7.17 2.04 Nigeria? (1-To no degree at all, 10-To a very significant degree) D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? (Select only ONE respons e) Office of Employee Bilateral/ Private Sector/ Academia/ President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other Weekly 3.4% 0.0% 1.8% 7.7% 4.1% 8.0% 3.3% 7.9% 2.8% 0.0% 0.0% Monthly 3.4% 6.1% 8.9% 23.1% 8.2% 12.0% 1.7% 17.1% 0.0% 5.8% 0.0% A few times a year 31.0% 18.2% 25.0% 7.7% 32.7% 28.0% 23.3% 26.3% 38.9% 36.5% 42.9% Rarely 37.9% 54.5% 37.5% 53.8% 28.6% 28.0% 45.0% 30.3% 33.3% 42.3% 42.9% Never 24.1% 21.2% 26.8% 7.7% 26.5% 24.0% 26.7% 18.4% 25.0% 15.4% 14.3% 78 World Bank Group Country Opinion Survey 2016: Nigeria D. The World Bank Group’s Knowledge Work and Activities (continued) In Nigeria, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/ Prime Office of Employee of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are timely 23 6.30 2.01 31 4.74 1.53 94 6.10 1.98 10 6.40 2.01 40 6.00 1.95 20 6.20 2.26 44 5.98 1.80 67 6.22 2.00 35 6.23 1.86 44 5.68 2.16 5 6.60 1.82 Include appropriate level of stakeholder involvement 24 6.83 1.69 32 5.25 1.63 90 5.99 2.01 11 5.64 3.07 41 6.12 2.01 21 6.24 2.28 45 5.93 1.64 68 6.21 2.00 31 5.55 1.86 44 5.61 1.92 6 6.33 2.34 during preparation Lead to practical solutions 23 5.91 1.62 32 5.63 1.43 84 5.81 1.85 11 7.18 1.83 42 5.79 2.23 18 5.50 2.15 47 6.26 1.71 66 6.17 2.06 34 6.03 1.82 48 5.75 1.90 5 6.40 2.19 Are accessible* 23 6.74 1.91 31 5.61 1.38 89 5.70 2.17 10 8.30 1.77 41 5.46 2.25 19 6.16 1.92 45 5.73 1.84 64 6.30 2.01 34 6.15 2.02 49 6.04 1.97 5 6.80 2.05 Are source of relevant information on global good 23 7.26 1.76 32 6.06 1.79 92 6.52 2.07 11 7.91 1.45 43 6.28 2.25 21 6.76 1.67 44 6.32 1.90 70 6.50 2.03 35 6.00 2.25 50 6.18 1.87 7 7.29 1.38 practices Are adequately disseminated 21 6.14 1.65 31 4.97 1.60 86 6.08 1.98 8 5.88 3.00 42 6.40 2.24 20 6.20 2.24 45 6.27 1.67 65 5.85 2.12 33 6.27 2.10 45 5.71 1.93 6 6.17 2.04 Are translated enough into local language* 18 5.67 2.14 31 4.39 1.91 80 4.61 2.34 7 4.14 3.24 43 6.37 2.58 19 5.53 2.39 44 5.82 1.98 66 5.39 2.37 33 5.82 2.53 42 5.05 2.35 6 5.00 1.67 Are adaptable to Nigeria’s specific development 24 6.38 2.53 31 5.42 1.82 87 5.55 2.20 9 7.56 1.67 41 6.15 2.25 19 6.11 2.49 49 5.92 1.91 70 6.21 2.07 35 6.09 1.93 47 5.85 2.04 6 5.50 2.59 challenges and country circumstances *Significantly different between stakeholder groups Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/ Prime Office of Employee of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and 28 6.71 2.11 33 5.85 1.56 98 6.58 1.96 12 7.00 1.71 47 6.89 2.21 23 6.96 2.06 57 6.61 1.59 74 7.11 1.78 36 6.47 1.81 48 6.38 1.73 7 6.71 1.50 activities make to development results in your country? Overall, how would you rate the technical quality of the World Bank Group's knowledge work and 26 7.19 1.81 33 6.12 1.60 95 7.05 1.77 13 7.31 2.14 48 6.96 2.01 23 7.09 2.13 54 7.04 1.68 71 7.34 1.80 36 6.86 1.93 49 6.84 1.61 7 7.29 1.80 activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 79 World Bank Group Country Opinion Survey 2016: Nigeria E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/ Prime Office of Employee of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group disburses funds promptly 26 6.69 2.31 29 5.38 1.88 90 6.52 2.51 12 6.50 2.35 43 6.40 2.09 20 6.15 2.01 42 6.24 2.22 62 6.21 2.52 33 6.00 2.66 46 6.02 2.40 5 7.20 2.59 The World Bank Group effectively monitors and 26 7.31 2.33 31 5.87 1.89 96 6.42 2.42 13 7.69 1.97 48 6.79 1.98 23 6.70 2.18 48 6.38 1.83 67 6.73 2.33 35 6.49 2.11 47 6.28 2.31 7 7.14 2.19 evaluates the projects and programs it supports The World Bank Group’s approvals and reviews are 24 6.92 2.02 32 5.78 1.74 87 5.99 2.30 12 5.92 2.87 44 6.55 1.89 21 6.05 2.33 45 6.18 1.85 64 6.39 2.29 32 6.56 1.72 42 5.95 2.15 6 6.00 2.37 done in a timely fashion The World Bank Group’s “Safeguard Policy” 25 7.12 2.20 29 5.69 1.85 77 6.19 2.30 11 7.45 1.92 45 6.31 1.77 20 6.20 1.67 40 6.60 1.66 64 7.09 1.72 32 6.84 2.16 42 6.33 1.87 6 6.67 1.97 requirements are reasonable* The World Bank Group’s conditions on its lending 23 6.39 2.61 30 5.60 2.11 87 6.23 2.26 8 7.13 2.23 47 6.21 1.86 21 5.86 1.88 46 6.22 2.03 62 6.52 2.14 32 6.88 2.18 42 5.98 2.10 7 6.29 1.89 are reasonable The World Bank Group takes decisions quickly in 25 6.36 1.89 30 5.73 2.00 84 5.81 2.37 11 5.36 3.11 44 5.64 2.33 21 6.00 2.14 47 6.00 2.14 62 6.24 2.24 31 6.42 1.98 42 5.95 2.11 6 5.67 1.97 Nigeria Working with the World Bank Group increases 26 6.12 2.12 32 6.16 1.95 86 6.23 2.51 11 7.64 2.58 47 6.49 2.22 22 6.82 1.71 45 6.56 1.91 65 7.26 1.96 33 6.48 2.17 45 6.24 1.94 6 6.50 1.76 Nigeria’s institutional capacity Where country systems are adequate, the World 22 6.41 1.82 30 6.20 1.92 83 6.43 2.34 11 6.82 2.64 45 6.51 2.10 23 7.13 2.14 47 6.60 2.05 62 6.85 1.91 32 6.84 1.89 42 6.81 1.81 6 6.50 1.76 Bank Group makes appropriate use of them The World Bank Group provides effective 26 6.69 2.45 32 5.72 1.59 94 6.35 2.20 13 7.85 2.08 46 6.59 2.11 23 7.09 1.90 47 6.83 1.94 67 7.24 1.99 35 6.66 2.18 45 6.47 1.96 7 6.43 1.72 implementation support* *Significantly different between stakeholder groups Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/ Prime Office of Employee of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find solutions that promote 26 6.69 1.95 31 5.84 1.68 93 6.29 2.01 9 7.89 1.76 47 6.68 2.05 21 6.76 1.64 53 6.55 1.58 71 7.10 1.52 35 6.31 1.76 43 6.51 1.53 5 7.20 1.64 private public partnerships in Nigeria?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups Which of the following best describes the World Bank Group’s support in Nigeria? (Select only ONE response) Office of Employee Bilateral/ Private Sector/ Academia/ President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other The World Bank Group is sufficiently selective and focuses on the most important 46.7% 60.6% 50.0% 66.7% 36.7% 33.3% 43.3% 59.2% 56.8% 38.5% 57.1% development challenges in Nigeria The World Bank Group is not sufficiently selective in Nigeria, and it is involved in too 33.3% 30.3% 33.0% 16.7% 49.0% 50.0% 38.3% 27.6% 32.4% 42.3% 28.6% many areas of development Don't know 20.0% 9.1% 17.0% 16.7% 14.3% 16.7% 18.3% 13.2% 10.8% 19.2% 14.3% 80 World Bank Group Country Opinion Survey 2016: Nigeria F. The Future Role of the World Bank Group in Nigeria Which of the following SHOULD the World Bank Group do to make itself of greater value in Nigeria? (Choose no more than TWO) Office of Employee Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other Offer more innovative financial products* 13.3% 33.3% 26.4% 15.4% 36.7% 4.0% 19.7% 28.2% 16.2% 31.4% 0.0% Ensure greater selectivity in its work 16.7% 12.1% 14.5% 23.1% 14.3% 8.0% 9.8% 20.5% 18.9% 7.8% 0.0% Provide more adequate data/knowledge/statistics/figures on Nigeria’s 26.7% 30.3% 13.6% 30.8% 10.2% 16.0% 11.5% 17.9% 21.6% 29.4% 0.0% economy Improve the competitiveness of its financing 6.7% 18.2% 10.0% 15.4% 6.1% 4.0% 9.8% 11.5% 5.4% 5.9% 42.9% compared to markets Reach out more to groups outside of 23.3% 21.2% 27.3% 46.2% 34.7% 44.0% 24.6% 39.7% 29.7% 27.5% 14.3% Government Increase the level of capacity development in 23.3% 21.2% 31.8% 30.8% 28.6% 56.0% 31.1% 26.9% 35.1% 21.6% 42.9% the country Improve the quality of its experts as related to 20.0% 15.2% 17.3% 7.7% 8.2% 12.0% 24.6% 11.5% 18.9% 21.6% 28.6% Nigeria’s specific challenges Offer more innovative knowledge services 6.7% 0.0% 9.1% 0.0% 10.2% 4.0% 8.2% 10.3% 13.5% 15.7% 14.3% Collaborate more effectively with 36.7% 27.3% 28.2% 15.4% 22.4% 16.0% 21.3% 14.1% 18.9% 23.5% 14.3% Government clients Work faster 3.3% 6.1% 3.6% 0.0% 10.2% 4.0% 6.6% 3.8% 2.7% 3.9% 0.0% Reduce the complexity of obtaining World 16.7% 6.1% 15.5% 7.7% 10.2% 28.0% 19.7% 7.7% 10.8% 7.8% 28.6% Bank Group financing Other 0.0% 3.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups When considering the combination of services that the World Bank Group offers in Nigeria, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Nigeria? (Select only ONE response) Office of Employee Bilateral/ Private Sector/ Academia/ President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other Financial services 30.0% 42.4% 46.4% 7.7% 44.9% 20.8% 32.8% 35.1% 37.1% 32.7% 42.9% Knowledge products 13.3% 21.2% 16.4% 23.1% 14.3% 29.2% 21.3% 14.9% 25.7% 36.7% 14.3% Convening services 10.0% 6.1% 4.5% 0.0% 10.2% 8.3% 3.3% 4.1% 14.3% 4.1% 0.0% None of the above 0.0% 0.0% 0.0% 0.0% 0.0% 4.2% 1.6% 2.7% 0.0% 2.0% 0.0% The combination is appropriate for Nigeria 40.0% 24.2% 30.0% 69.2% 28.6% 37.5% 39.3% 40.5% 22.9% 22.4% 42.9% Don't know 6.7% 6.1% 2.7% 0.0% 2.0% 0.0% 1.6% 2.7% 0.0% 2.0% 0.0% 81 World Bank Group Country Opinion Survey 2016: Nigeria G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Nigeria? (Choose no more than TWO) Office of Employee Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other Social media (e.g., blogs, Facebook, Twitter, 53.3% 33.3% 31.3% 15.4% 32.0% 33.3% 26.7% 29.5% 45.9% 26.0% 0.0% YouTube, Flickr) International newspapers 6.7% 3.0% 7.1% 0.0% 8.0% 4.2% 3.3% 10.3% 2.7% 6.0% 0.0% Local radio* 16.7% 36.4% 21.4% 15.4% 22.0% 4.2% 8.3% 16.7% 24.3% 16.0% 0.0% International radio 0.0% 6.1% 6.3% 7.7% 4.0% 0.0% 1.7% 6.4% 2.7% 10.0% 0.0% Local television 26.7% 33.3% 44.6% 7.7% 36.0% 29.2% 38.3% 25.6% 21.6% 32.0% 42.9% International television 20.0% 33.3% 10.7% 38.5% 16.0% 29.2% 21.7% 20.5% 13.5% 28.0% 14.3% Local newspapers 33.3% 15.2% 23.2% 15.4% 28.0% 33.3% 33.3% 26.9% 16.2% 28.0% 0.0% Internet* 33.3% 24.2% 40.2% 61.5% 36.0% 54.2% 53.3% 52.6% 59.5% 38.0% 85.7% Periodicals* 6.7% 3.0% 1.8% 15.4% 2.0% 8.3% 6.7% 2.6% 0.0% 6.0% 28.6% Other 0.0% 0.0% 0.0% 0.0% 2.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Office of Employee Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other Direct contact with World Bank Group 16.7% 27.3% 23.0% 16.7% 20.4% 25.0% 18.3% 17.9% 16.2% 13.5% 0.0% Mobile phones 16.7% 30.3% 34.5% 16.7% 38.8% 25.0% 36.7% 42.3% 40.5% 21.2% 28.6% World Bank Group’s seminars/workshops/ 56.7% 51.5% 41.6% 58.3% 30.6% 41.7% 28.3% 39.7% 29.7% 48.1% 28.6% conferences World Bank Group’s publications and other 26.7% 15.2% 14.2% 25.0% 18.4% 20.8% 21.7% 17.9% 10.8% 32.7% 28.6% written materials World Bank Group’s website 13.3% 9.1% 35.4% 16.7% 20.4% 33.3% 21.7% 28.2% 21.6% 34.6% 28.6% Social media (e.g., blogs, Facebook, Twitter, 46.7% 33.3% 23.0% 33.3% 32.7% 33.3% 28.3% 30.8% 37.8% 23.1% 28.6% YouTube, Flickr) e-Newsletters* 13.3% 9.1% 8.8% 25.0% 14.3% 16.7% 33.3% 7.7% 21.6% 17.3% 0.0% Other 3.3% 0.0% 1.8% 0.0% 6.1% 4.2% 1.7% 0.0% 2.7% 0.0% 14.3% *Significantly different between stakeholder groups Are you aware of the World Bank Group's Access to Information Policy under which the WBG will now disclose any information in its possession that is not a list of exceptions? Office of Employee Bilateral/ Private Sector/ Academia/ President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other Yes 19.2% 27.6% 29.9% 41.7% 48.8% 37.5% 25.9% 36.5% 25.7% 43.8% 50.0% No 80.8% 72.4% 70.1% 58.3% 51.2% 62.5% 74.1% 63.5% 74.3% 56.3% 50.0% 82 World Bank Group Country Opinion Survey 2016: Nigeria G. Communication and Information Sharing (continued) If yes, from which of the following sources did you learn about the World Bank Group’s Access to Information Policies? (Selec t only ONE response) Office of Employee Bilateral/ Private Sector/ Academia/ President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other World Bank Group's 40.0% 42.9% 16.7% 75.0% 14.3% 11.1% 8.3% 13.6% 28.6% 20.0% 0.0% seminars/workshops/conferences World Bank Group's website 20.0% 28.6% 50.0% 0.0% 52.4% 88.9% 66.7% 50.0% 28.6% 35.0% 66.7% World Bank Group's e-Newsletters 20.0% 4.2% 25.0% 9.5% 0.0% 0.0% 4.5% 0.0% 0.0% 0.0% News/Media 20.0% 28.6% 25.0% 0.0% 19.0% 0.0% 25.0% 9.1% 28.6% 35.0% 0.0% Colleagues/Friends/Peer organizations 0.0% 0.0% 4.2% 0.0% 4.8% 0.0% 0.0% 18.2% 14.3% 5.0% 33.3% Social media (e.g., blogs, Facebook, Twitter, 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 4.5% 0.0% 5.0% 0.0% YouTube) Have you requested information from the World Bank Group on its activities in the past year? Office of Employee Bilateral/ Private Sector/ Academia/ President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other Yes 4.0% 15.6% 20.2% 25.0% 21.3% 34.8% 10.2% 30.4% 17.1% 20.5% 16.7% No 96.0% 84.4% 79.8% 75.0% 78.7% 65.2% 89.8% 69.6% 82.9% 79.5% 83.3% Were you able to obtain this information? Office of Employee Bilateral/ Private Sector/ Academia/ President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other Yes 100.0% 100.0% 70.0% 100.0% 80.0% 100.0% 80.0% 78.9% 83.3% 66.7% - No 0.0% 0.0% 30.0% 0.0% 20.0% 0.0% 20.0% 21.1% 16.7% 33.3% - Do you have access to the Internet? Office of Employee Bilateral/ Private Sector/ Academia/ President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other Yes 96.0% 96.8% 97.2% 91.7% 93.8% 100.0% 96.6% 95.7% 94.3% 100.0% 100.0% No 4.0% 3.2% 2.8% 8.3% 6.3% 0.0% 3.4% 4.3% 5.7% 0.0% 0.0% Do you use/have used the World Bank Group website? Office of Employee Bilateral/ Private Sector/ Academia/ President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other Yes 34.8% 38.7% 48.0% 30.8% 47.9% 69.6% 38.2% 54.5% 34.3% 50.0% 40.0% No 65.2% 61.3% 52.0% 69.2% 52.1% 30.4% 61.8% 45.5% 65.7% 50.0% 60.0% 83 World Bank Group Country Opinion Survey 2016: Nigeria G. Communication and Information Sharing (continued) Do you currently consult the World Bank Group social media sites? Office of Employee Bilateral/ Private Sector/ Academia/ President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other Yes 30.4% 25.8% 25.5% 25.0% 38.3% 47.8% 11.1% 44.8% 23.5% 28.3% 0.0% No 69.6% 74.2% 74.5% 75.0% 61.7% 52.2% 88.9% 55.2% 76.5% 71.7% 100.0% Which Internet connection do you use primarily when visitings a World Bank Group website? Office of Employee Bilateral/ Private Sector/ Academia/ President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other High speed/WiFi 90.5% 100.0% 91.3% 87.5% 81.3% 76.2% 94.7% 89.7% 84.6% 88.6% 66.7% Dial-up 9.5% 0.0% 8.8% 12.5% 18.8% 23.8% 5.3% 10.3% 15.4% 11.4% 33.3% Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/ Prime Office of Employee of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD I find the World Bank Group’s websites easy to 15 6.73 3.20 17 6.71 1.36 66 7.14 2.44 5 7.60 2.07 29 6.55 2.41 19 6.47 2.12 26 6.85 2.19 49 7.18 2.06 18 6.67 1.64 27 7.15 1.51 4 6.75 2.22 navigate I find the information on the World Bank Group’s 13 7.62 2.47 17 6.88 1.73 67 6.79 2.44 5 7.60 1.95 28 6.64 1.62 18 7.06 1.47 27 6.48 1.93 48 7.46 1.66 19 6.63 1.89 28 6.89 2.11 4 7.50 1.29 websites useful The World Bank Group’s social media channels are 15 7.13 2.64 17 7.18 1.88 58 6.90 2.28 6 7.17 1.83 29 7.00 1.96 17 7.59 1.73 25 6.76 2.07 49 7.18 2.13 22 6.45 2.30 22 7.45 1.68 2 3.50 3.54 valuable sources of information about the institution When I need information from the World Bank 13 7.08 2.06 21 7.10 1.92 71 6.68 2.66 7 8.57 1.62 28 5.86 2.59 16 7.00 1.83 34 6.53 2.21 49 7.39 2.26 23 5.96 2.62 35 6.34 2.33 4 5.00 3.92 Group I know how to find it The World Bank Group is responsive to my 13 5.69 3.12 14 6.71 2.33 62 6.69 2.50 5 7.40 1.95 28 6.21 2.44 16 6.94 1.91 32 6.25 2.48 45 6.69 2.25 20 6.30 2.41 28 6.18 2.51 4 5.50 3.70 information requests and inquiries H. Background Information Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Office of Employee Bilateral/ Private Sector/ Academia/ President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other Yes 35.7% 27.3% 33.3% 38.5% 46.9% 40.0% 23.7% 29.9% 23.5% 29.4% 0.0% No 64.3% 72.7% 66.7% 61.5% 53.1% 60.0% 76.3% 70.1% 76.5% 70.6% 100.0% Which of the following agencies of the World Bank Group do you primarily engage with in Nigeria? (Select only ONE response) Office of Employee Bilateral/ Private Sector/ Academia/ President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other The World Bank (IBRD/IDA) 76.9% 58.8% 52.0% 80.0% 59.3% 40.0% 31.6% 52.8% 58.3% 61.9% 0.0% The International Finance Corporation (IFC) 15.4% 17.6% 18.0% 10.0% 22.2% 26.7% 42.1% 19.4% 25.0% 14.3% 66.7% The Multilateral Investment Guarantee 0.0% 5.9% 14.0% 10.0% 14.8% 26.7% 15.8% 16.7% 8.3% 14.3% 0.0% Agency (MIGA) Other 7.7% 17.6% 16.0% 0.0% 3.7% 6.7% 10.5% 11.1% 8.3% 9.5% 33.3% 84 World Bank Group Country Opinion Survey 2016: Nigeria H. Background Information (continued) Do your projects involve both the World Bank and the IFC?* Office of Employee Bilateral/ Private Sector/ Academia/ President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other Yes 34.8% 25.9% 20.4% 50.0% 23.3% 36.0% 21.2% 25.4% 6.5% 14.0% 0.0% No 65.2% 74.1% 79.6% 50.0% 76.7% 64.0% 78.8% 74.6% 93.5% 86.0% 100.0% *Significantly different between stakeholder groups If yes, what was your view of how the two institutions work together in Nigeria? (Select only ONE response) Office of Employee Bilateral/ Private Sector/ Academia/ President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other The two institutions work well together 42.9% 42.9% 38.1% 66.7% 40.0% 55.6% 63.6% 44.4% 50.0% 42.9% - The way the two institutions work together 42.9% 57.1% 52.4% 16.7% 50.0% 22.2% 36.4% 38.9% 50.0% 57.1% - needs improvement The two institutions do not work well 14.3% 0.0% 4.8% 16.7% 0.0% 22.2% 0.0% 16.7% 0.0% 0.0% - together Don't know 0.0% 0.0% 4.8% 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% - Which of the following describes most of your exposure to the World Bank Group in Nigeria? (Choose no more than TWO) Office of Employee Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other Observer* 65.2% 67.7% 55.6% 25.0% 64.6% 45.8% 76.7% 52.1% 82.4% 61.2% 85.7% Use World Bank Group reports/data 13.0% 19.4% 21.3% 16.7% 22.9% 12.5% 13.3% 28.8% 11.8% 28.6% 14.3% Engage in World Bank Group 8.7% 22.6% 34.3% 75.0% 22.9% 33.3% 15.0% 26.0% 20.6% 14.3% 0.0% related/sponsored events/activities* Collaborate as part of my professional duties 21.7% 29.0% 17.6% 33.3% 31.3% 33.3% 30.0% 24.7% 11.8% 18.4% 0.0% Use World Bank Group website for 26.1% 19.4% 30.6% 8.3% 25.0% 25.0% 18.3% 23.3% 29.4% 22.4% 28.6% information, data, research, etc. *Significantly different between stakeholder groups What’s your gender? Office of Employee Bilateral/ Private Sector/ Academia/ President/ Prime Office of of a PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/ Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tanks Other Yes 29.0% 15.2% 25.2% 23.1% 32.7% 20.0% 27.9% 23.1% 24.3% 19.6% 71.4% No 71.0% 84.8% 74.8% 76.9% 67.3% 80.0% 72.1% 76.9% 75.7% 80.4% 28.6% 85 World Bank Group Country Opinion Survey 2016: Nigeria Appendix C: Responses to Indicator Questions by Geographic Locations20 Adamawa N=66 Cross River N=67  Edo N=66 Enugu N=70 FCT N=94 Kaduna N=69 Lagos N=73 B. Overall Attitudes toward the World Bank Group Which best represents your geographic location? Adamawa Cross River Edo Enugu FCT Kaduna Lagos N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World 64 7.58 2.11 65 7.20 2.06 59 5.88 2.24 66 6.39 2.60 82 5.54 2.37 69 6.70 1.97 73 6.37 2.21 Bank Group’s effectiveness in Nigeria.* (1-Not effective at all, 10-Very effective) *Significantly different between geographic locations To what extent do you agree with the following statements about the World Bank Group’s w ork in Nigeria? (1-Strongly disagree, 10-Strongly agree) Which best represents your geographic location? Adamawa Cross River Edo Enugu FCT Kaduna Lagos N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a 63 7.06 2.10 65 7.66 1.83 56 5.86 2.10 68 6.16 2.05 78 5.64 2.29 66 6.41 1.81 69 6.38 1.79 relevant role in development in Nigeria* The World Bank Group’s work is aligned with what 64 6.95 2.23 64 7.17 2.07 50 5.30 2.16 66 6.03 2.04 74 5.20 2.11 65 6.11 1.59 68 6.29 1.89 I consider the development priorities for Nigeria* *Significantly different between geographic locations To what extent is the World Bank Group an effective development partner in Nigeria, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Which best represents your geographic location? Adamawa Cross River Edo Enugu FCT Kaduna Lagos N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness to needs* 58 7.03 2.35 65 6.57 1.79 53 4.68 2.16 67 5.60 1.58 74 5.12 2.04 68 5.94 1.66 67 5.72 2.01 Flexibility (in terms of the institution’s products and 55 6.24 2.44 63 5.90 1.69 49 4.63 2.15 64 5.53 1.53 68 5.37 1.78 67 5.78 1.60 66 5.48 1.68 services)* Flexibility (in terms of changing country 57 6.49 2.49 62 6.29 2.11 51 4.96 1.84 63 5.73 1.58 71 5.01 1.74 67 5.76 1.69 65 5.82 1.79 circumstances)* Being inclusive* 57 6.61 2.29 62 6.32 1.84 46 5.87 1.97 63 6.08 1.74 70 5.19 1.97 68 5.91 1.40 68 5.65 1.73 Openness 55 6.55 2.77 61 6.67 1.90 53 5.62 2.42 67 6.28 2.14 72 6.13 2.12 66 6.00 1.83 69 6.26 1.90 Collaboration with the Government 58 6.86 2.86 62 7.47 1.74 60 7.27 2.11 67 7.13 1.70 74 6.80 1.92 67 6.87 1.63 68 7.24 1.92 The speed in which it gets things accomplished on 58 6.31 2.83 64 6.56 1.80 49 5.67 1.91 67 6.24 1.66 74 5.62 2.15 66 6.24 1.53 67 5.81 1.92 the ground Ease of access to the people at the World Bank Group who are making decisions important to my 56 6.41 2.88 59 5.98 1.92 44 4.50 2.67 61 5.08 2.04 69 5.10 2.22 65 5.89 1.56 67 5.22 1.75 work* Collaboration with civil society* 54 6.19 2.89 65 6.89 2.06 49 4.69 2.51 65 5.74 2.03 74 6.07 2.05 67 6.31 1.85 68 6.01 1.65 Staff accessibility* 47 6.28 2.81 59 6.27 2.07 46 3.96 2.87 59 5.24 2.14 70 5.56 2.39 67 5.34 1.83 66 5.24 2.02 Collaboration with other donors and development 53 6.25 2.77 62 7.42 1.77 49 5.98 2.34 63 5.94 1.93 71 6.49 1.83 67 6.28 1.61 68 6.31 1.93 partners* Collaboration with the private sector* 55 6.36 2.83 57 7.00 2.01 45 5.09 2.33 62 5.85 1.82 66 5.56 1.84 65 6.14 1.66 66 5.91 1.97 Straightforwardness and honesty* 57 7.70 2.47 61 7.51 2.01 47 6.19 2.57 62 6.56 2.13 70 6.64 2.12 67 6.43 1.62 67 6.85 1.88 Treating clients and stakeholders in Nigeria with 57 6.77 2.71 62 7.26 1.72 44 5.80 2.17 66 6.61 2.25 71 6.37 2.06 67 6.24 1.64 65 6.26 1.85 respect* Being a long-term partner* 57 8.02 2.27 63 7.83 2.01 60 7.82 2.04 61 6.85 1.93 76 7.29 2.05 67 6.64 1.74 66 6.98 1.93 *Significantly different between geographic locations 20 Only 505 respondents provided the information about their geographic locations. Thus, only these respondents were included in the analyses presented in this appendix. 86 World Bank Group Country Opinion Survey 2016: Nigeria C. World Bank Group’s Effectiveness and Results Which best represents your geographic location? Adamawa Cross River Edo Enugu FCT Kaduna Lagos N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work 65 7.17 1.92 64 7.36 1.71 58 5.90 2.06 67 6.54 1.76 81 6.51 1.98 65 6.48 1.38 71 6.82 1.70 help to achieve development results in Nigeria?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between geographic locations To what extent do you agree with the following statements about the World Bank Group in Nigeria? (1-Strongly disagree, 10-Strongly agree) Which best represents your geographic location? Adamawa Cross River Edo Enugu FCT Kaduna Lagos N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group’s financial instruments 59 6.97 2.29 61 6.74 1.97 57 5.35 2.26 66 5.77 1.79 80 5.53 2.07 67 6.01 1.59 68 6.13 1.74 meet the needs of Nigeria* The World Bank Group meets Nigeria’s needs for 59 7.15 2.07 64 6.75 2.09 55 5.27 1.99 66 5.86 1.68 76 5.72 1.89 66 6.09 1.61 63 6.46 1.93 knowledge services* *Significantly different between geographic locations D. The World Bank Group’s Knowledge Work and Activities In Nigeria, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Which best represents your geographic location? Adamawa Cross River Edo Enugu FCT Kaduna Lagos N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are adaptable to Nigeria’s specific development 54 6.63 2.64 61 7.05 1.92 45 5.16 2.27 62 5.68 1.53 70 5.74 2.38 65 5.51 1.48 65 5.89 2.03 challenges and country circumstances* *Significantly different between geographic locations Which best represents your geographic location? Adamawa Cross River Edo Enugu FCT Kaduna Lagos N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work 61 7.66 2.02 63 7.48 1.75 58 6.10 2.01 67 6.40 1.61 82 6.22 1.98 65 6.57 1.48 72 6.40 1.62 and activities make to development results in your country?* Overall, how would you rate the technical quality of the World Bank Group's knowledge work and 60 7.62 1.83 64 7.64 1.75 54 6.39 1.89 66 6.73 1.47 79 6.73 1.95 67 6.93 1.63 69 6.97 1.85 activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between geographic locations E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Which best represents your geographic location? Adamawa Cross River Edo Enugu FCT Kaduna Lagos N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group takes decisions quickly in 57 7.05 2.57 65 6.28 2.44 38 4.97 1.92 54 5.81 1.92 69 5.77 2.12 58 6.03 1.80 65 5.68 2.02 Nigeria* Where country systems are adequate, the World 59 7.22 2.44 62 7.34 2.23 36 6.25 2.30 55 6.60 1.70 67 6.21 2.13 62 6.15 1.61 65 6.49 1.75 Bank Group makes appropriate use of them* *Significantly different between geographic locations 87 World Bank Group Country Opinion Survey 2016: Nigeria Appendix D: Responses to Selected Questions by Level of Collaboration with the World Bank Group21 Note that this appendix presents comparative analysis of the data from those respondents who collaborate with the WBG vs. those respondents who do not collaborate with the WBG and covers the following selected questions from the FY16 Nigeria COS questionnaire: All 10-point scale questions and question B4 “When thinking about h ow the World Bank Group can have the most impact on development results in Nigeria, in which sectoral areas do you believe the World Bank Group should focus most of its resources in Nigeria?” Collaborating with the WBG N=154 Not collaborating with the WBG N=335 B. Overall Attitudes toward the World Bank Group Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in 153 6.27 2.48 334 5.00 2.27 Nigeria?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between collaborators and non-collaborators Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Overall, please rate your impression of the World Bank 150 7.09 2.26 312 6.22 2.32 Group’s effectiveness in Nigeria.* (1-Not effective at all, 10-Very effective) *Significantly different between collaborators and non-collaborators Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Nigeria 145 7.07 2.15 281 6.58 2.11 solve its most complicated development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators 21 Only 489 respondents provided the information about their levels of collaboration with the World Bank Group (question H3 in the questionnaire). Thus only these respondents were included in the analysis presented in this appendix. 88 World Bank Group Country Opinion Survey 2016: Nigeria B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Nigeria, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Nigeria? (Choose no more than THREE) Percentage of Respondents Collaborating Not collaborating (Responses combined) with the WBG with the WBG Health 38.3% 39.6% Crime and violence* 0.6% 4.5% Transport 3.9% 5.7% Agricultural development 40.9% 40.2% Global/regional integration 0.6% 0.6% Job creation/employment 36.4% 35.1% Public sector governance/reform* 10.4% 5.4% Social protection 3.2% 2.7% Rural development 16.2% 16.2% Foreign direct investment 1.3% 3.3% Education 26.0% 30.0% Conflict prevention and resolution 1.9% 2.1% Energy 13.6% 21.0% Gender equity 1.3% 0.9% Financial markets 2.6% 1.8% Urban development 1.9% 1.2% Environmental sustainability 4.5% 1.8% Economic growth 26.6% 26.7% Private sector development 2.6% 4.8% Water and sanitation 4.5% 3.6% Food security 11.0% 9.0% Climate change 2.6% 2.7% Information and communications technology 1.9% 1.5% Trade and exports* 0.6% 4.5% Equality of opportunity 3.9% 4.2% Law and justice 1.9% 1.5% Regulatory framework* 2.6% 0.3% Communicable/non-communicable diseases 0.0% 0.6% Creative and entertainment industry 0.6% 0.6% Natural resource management 1.3% 0.6% Poverty reduction* 25.3% 15.0% Anti corruption 7.8% 6.6% Disaster management 0.0% 1.2% Media, communications and public relations 0.6% 0.6% *Significantly different between collaborators and non-collaborators 89 World Bank Group Country Opinion Survey 2016: Nigeria B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in Nigeria? (1-Strongly disagree, 10-Strongly agree) Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 147 6.94 1.93 303 6.17 2.17 development in Nigeria* The World Bank Group’s work is aligned with what I consider 144 6.80 1.97 291 5.81 2.15 the development priorities for Nigeria* *Significantly different between collaborators and non-collaborators To what extent is the World Bank Group an effective development partner in Nigeria, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Responsiveness to needs* 145 6.38 2.03 292 5.50 2.05 Flexibility (in terms of the institution’s products and services)* 140 6.11 1.96 277 5.31 1.80 Flexibility (in terms of changing country circumstances)* 141 6.20 2.12 281 5.50 1.86 Being inclusive* 140 6.27 2.03 280 5.71 1.81 Openness* 142 6.58 2.14 287 6.03 2.19 Collaboration with the Government 141 7.31 2.04 300 7.00 2.00 The speed in which it gets things accomplished on the 141 6.36 2.05 291 5.89 2.02 ground* Ease of access to the people at the World Bank Group who 135 6.02 2.24 270 5.16 2.17 are making decisions important to my work* Collaboration with civil society* 142 6.54 2.17 284 5.74 2.21 Staff accessibility* 136 5.85 2.17 263 5.22 2.46 Collaboration with other donors and development partners 139 6.57 2.06 278 6.27 2.08 Collaboration with the private sector* 134 6.37 2.24 270 5.80 2.10 Straightforwardness and honesty* 139 7.18 2.05 276 6.67 2.21 Treating clients and stakeholders in Nigeria with respect 142 6.68 2.05 275 6.41 2.12 Being a long-term partner 143 7.37 1.95 292 7.31 2.10 *Significantly different between collaborators and non-collaborators 90 World Bank Group Country Opinion Survey 2016: Nigeria C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Nigeria? (1-Not important at all, 10-Very important) Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Crime and violence 147 7.04 2.82 314 6.98 3.01 Financial markets 145 7.78 2.22 309 7.58 2.39 Transport 146 7.53 2.32 317 7.51 2.51 Anti corruption 144 7.73 2.44 319 7.83 2.43 Law and justice 141 7.23 2.39 315 7.13 2.67 Urban development 146 7.62 2.30 316 7.73 2.23 Environmental sustainability 148 7.76 2.21 314 7.81 2.13 Trade and exports 145 7.42 2.55 317 7.32 2.46 Information and communications technology 144 7.71 2.01 318 7.51 2.35 Poverty reduction 149 8.65 1.76 320 8.81 1.89 Gender equity 148 7.55 2.32 310 7.51 2.52 Private sector development* 143 7.52 2.37 316 7.98 2.03 Foreign direct investment 148 7.79 2.31 310 7.86 2.17 Water and sanitation 146 7.79 2.46 314 7.94 2.22 Regulatory framework 142 7.66 2.20 309 7.39 2.40 Economic growth 148 8.41 1.87 323 8.50 1.95 Energy* 145 8.03 2.29 318 8.49 1.93 Disaster management 145 7.88 2.13 313 7.94 2.24 Public sector governance/reform 146 7.92 2.17 312 7.70 2.38 Job creation/employment 148 8.24 2.07 324 8.48 2.09 Communicable/non-communicable diseases 144 7.90 2.20 305 7.98 2.21 Equality of opportunity 145 7.78 2.03 308 7.71 2.42 Social protection 145 7.74 2.11 312 7.54 2.39 Rural development 148 8.45 2.04 323 8.51 2.00 Global/regional integration 145 7.82 2.04 305 7.56 2.34 Food security 143 8.08 2.09 320 8.20 2.10 Natural resource management 144 7.79 2.27 318 7.51 2.49 Health* 146 8.17 2.15 322 8.57 2.00 Climate change (e.g., mitigation, adaptation) 145 7.86 2.09 311 7.95 2.20 Agricultural development* 148 8.20 2.28 322 8.66 1.85 Education* 146 8.38 1.98 319 8.78 1.84 Conflict prevention and resolution 148 7.69 2.12 318 7.54 2.47 Creative and entertainment industry 146 6.84 2.67 314 6.47 2.77 Media, communications and public relations* 147 7.31 2.48 312 6.79 2.61 *Significantly different between collaborators and non-collaborators 91 World Bank Group Country Opinion Survey 2016: Nigeria C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Nigeria? (1-Not effective at all, 10-Very effective) Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Gender equity 127 6.23 2.17 215 5.90 2.31 Information and communications technology* 130 6.48 1.96 239 5.89 2.14 Transport 125 6.02 2.44 244 5.70 2.35 Law and justice* 115 5.90 2.28 212 5.34 2.22 Urban development* 135 6.81 1.95 262 6.21 2.22 Environmental sustainability* 134 6.71 2.10 255 6.15 2.13 Regulatory framework* 126 6.52 2.06 228 5.95 2.06 Communicable/non-communicable diseases 135 6.92 2.19 249 6.63 2.23 Poverty reduction 139 6.86 2.28 276 6.54 2.27 Anti corruption* 124 6.08 2.56 241 5.27 2.50 Private sector development 127 6.21 2.28 248 5.88 2.14 Foreign direct investment 131 6.59 2.15 240 6.17 2.12 Water and sanitation* 136 6.87 2.23 257 6.29 2.30 Trade and exports 126 6.43 2.06 231 6.13 1.99 Economic growth 134 6.99 2.01 266 6.69 2.07 Health 139 7.32 1.99 282 6.98 2.15 Disaster management 129 6.65 2.15 245 6.29 2.25 Public sector governance/reform 133 6.72 2.19 247 6.34 2.11 Job creation/employment* 135 6.47 2.22 269 5.92 2.40 Financial markets 127 6.56 2.20 239 6.26 2.19 Equality of opportunity 127 6.40 2.21 238 5.96 2.41 Energy* 124 6.34 2.24 252 5.72 2.53 Rural development* 139 6.84 2.11 269 6.33 2.43 Global/regional integration 121 6.41 2.05 229 5.99 2.25 Food security* 135 6.89 2.11 263 5.98 2.40 Education 135 6.84 2.00 271 6.43 2.46 Social protection* 123 6.30 2.35 230 5.57 2.47 Climate change 129 6.60 1.97 251 6.25 2.40 Agricultural development 140 6.99 1.99 278 6.58 2.36 Natural resource management 123 6.44 2.22 230 6.03 2.39 Conflict prevention and resolution 127 6.18 2.30 238 5.70 2.35 Creative and entertainment industry* 124 6.17 2.32 229 5.28 2.53 Media, communications and public relations* 123 6.30 2.33 238 5.78 2.35 *Significantly different between collaborators and non-collaborators 92 World Bank Group Country Opinion Survey 2016: Nigeria C. World Bank Group’s Effectiveness and Results (continued) Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 148 7.05 1.87 307 6.50 1.84 achieve development results in Nigeria?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators To what extent do you agree with the following statements about the World Bank Group in Nigeria? (1-Strongly disagree, 10-Strongly agree) Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD The World Bank Group’s financial instruments meet the 144 6.54 2.03 299 5.79 2.01 needs of Nigeria* The World Bank Group meets Nigeria’s needs for knowledge 144 6.54 2.09 289 5.96 1.91 services* *Significantly different between collaborators and non-collaborators Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD To what extent do you believe the World Bank Group 140 6.79 1.92 278 6.39 1.80 measures and corrects its work in real time in Nigeria?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators 93 World Bank Group Country Opinion Survey 2016: Nigeria D. The World Bank Group’s Knowledge Work and Activities In Nigeria, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Are timely* 137 6.30 1.97 263 5.83 1.99 Include appropriate level of stakeholder involvement during 139 6.47 1.88 263 5.67 1.98 preparation* Lead to practical solutions* 136 6.48 1.95 263 5.66 1.83 Are accessible* 135 6.53 2.02 263 5.73 2.01 Are source of relevant information on global good practices* 139 6.92 1.90 278 6.24 2.03 Are adequately disseminated* 132 6.67 2.02 258 5.64 1.92 Are translated enough into local language* 128 5.77 2.50 250 5.07 2.33 Are adaptable to Nigeria’s specific development challenges 136 6.54 2.18 270 5.66 2.06 and country circumstances* *Significantly different between collaborators and non-collaborators Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 145 7.14 1.93 306 6.43 1.81 development results in your country?* Overall, how would you rate the technical quality of the World 149 7.32 1.88 293 6.84 1.76 Bank Group's knowledge work and activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between collaborators and non-collaborators E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD The World Bank Group disburses funds promptly 145 6.46 2.49 251 6.16 2.33 The World Bank Group effectively monitors and evaluates the 148 7.08 2.06 281 6.29 2.24 projects and programs it supports* The World Bank Group’s approvals and reviews are done in a 144 6.53 2.23 253 6.04 2.08 timely fashion* The World Bank Group’s “Safeguard Policy” requirements are 131 7.06 1.97 248 6.25 1.94 reasonable* The World Bank Group’s conditions on its lending are 132 6.90 2.05 261 5.93 2.15 reasonable* The World Bank Group takes decisions quickly in Nigeria* 136 6.62 2.23 254 5.63 2.16 Working with the World Bank Group increases Nigeria’s 142 7.14 1.95 264 6.23 2.22 institutional capacity* Where country systems are adequate, the World Bank Group 135 7.01 2.06 255 6.44 2.05 makes appropriate use of them* The World Bank Group provides effective implementation 145 7.20 1.94 278 6.41 2.13 support* *Significantly different between collaborators and non-collaborators 94 World Bank Group Country Opinion Survey 2016: Nigeria E. Working with the World Bank Group (continued) Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public 144 7.05 1.89 279 6.35 1.71 partnerships in Nigeria?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators G. Communication and Information Sharing Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate 123 7.04 2.22 142 6.79 2.18 I find the information on the World Bank Group’s websites 122 7.25 1.95 142 6.68 2.04 useful* The World Bank Group’s social media channels are valuable 113 7.11 2.21 142 6.93 2.08 sources of information about the institution When I need information from the World Bank Group I know 127 7.32 2.10 166 6.19 2.56 how to find it* The World Bank Group is responsive to my information 118 6.98 2.17 142 6.04 2.57 requests and inquiries* *Significantly different between collaborators and non-collaborators 95 World Bank Group Country Opinion Survey 2016: Nigeria Appendix E: Responses to Selected Questions by Year22 *All data presented in this appendix are weighted. As a result, means of the FY 2016 data and the total number of respondents each year will be slightly different from those in FY 2013 appendices. FY ‘13 Number of comparable respondents = 802  FY ’16 Number of comparable respondents = 500 By weighting, FY 2013 and FY 2016 have the same stakeholder composition and thus are comparable. The weighted percentage of a stakeholder group is determined by the extent to which the World Bank Group interacts with them in the country and the percentage this group usually makes up in the past aggregated annual global data. The weighted stakeholder breakdown is presented below: Percentage of Respondents FY2013 FY2016 Office of the President/Prime Minister 10.00% 10.00% Office of Parliamentarian 5.00% 5.00% Government institutions 25.00% 25.00% Local government 5.00% 5.00% Bilateral/multilateral agencies 5.00% 5.00% Civil society 20.00% 20.00% Private sector 15.00% 15.00% Academia 10.00% 10.00% Media 5.00% 5.00% A. General Issues facing Nigeria In general, would you say that Nigeria is headed in...?* Percentage of Respondents FY 2013 FY 2016 The right direction 41.8% 55.9% The wrong direction 35.5% 15.8% Not sure 22.7% 28.3% *Significantly different between FY2016 and FY2013 B. Overall Attitudes toward the World Bank Group year FY 2013 FY 2016 N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in 797 5.93 2.46 497 5.46 2.38 Nigeria?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between FY2016 and FY2013 year FY 2013 FY 2016 N Mean SD N Mean SD Overall, please rate your impression of the World Bank 747 6.14 2.37 471 6.48 2.31 Group’s effectiveness in Nigeria.* (1-Not effective at all, 10-Very effective) *Significantly different between FY2016 and FY2013 year FY 2013 FY 2016 N Mean SD N Mean SD To what extent do you believe the World Bank Group’s s taff is well prepared (e.g., s kills and knowledge) to help Nigeria 698 6.55 2.36 434 6.74 2.11 s olve its m os t com plicated developm ent challenges ? (1-To no degree at all, 10-To a very significant degree) 22 Only those questions that were asked in the FY ‘13 and FY ’16 country opinion surveys, with similar response scales/options, are presented. 96 World Bank Group Country Opinion Survey 2016: Nigeria B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in Nigeria? (1-Strongly disagree, 10-Strongly agree) year FY 2013 FY 2016 N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 742 6.22 2.56 460 6.44 2.10 development in Nigeria The World Bank Group’s work is aligned with what I consider 718 5.95 2.37 448 6.16 2.14 the development priorities for Nigeria To what extent is the World Bank Group an effective development partner in Nigeria, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) year FY 2013 FY 2016 N Mean SD N Mean SD Res pons ivenes s to needs 708 5.65 2.43 443 5.82 2.07 Flexibility (in term s of the ins titution’s products and s ervices )* 689 5.32 2.31 422 5.62 1.87 Flexibility (in term s of changing country circum s tances )* 717 5.18 2.28 429 5.75 1.97 Being inclus ive* 697 5.47 2.28 428 5.92 1.91 Opennes s 729 5.98 2.50 437 6.24 2.15 Collaboration with the Governm ent 746 7.02 2.28 449 7.12 1.96 The s peed in which it gets things accom plis hed on the 437 6.04 2.01 ground Eas e of acces s to the people at the World Bank Group who 414 5.53 2.19 are m aking decis ions im portant to m y work Collaboration with civil s ociety 435 6.05 2.18 Staff acces s ibility 691 5.23 2.56 407 5.53 2.33 Collaboration with other donors and developm ent partners * 712 6.17 2.37 424 6.46 2.07 Collaboration with the private s ector 410 6.04 2.11 Straightforwardnes s and hones ty* 686 6.25 2.50 422 6.87 2.11 Treating clients and s takeholders in Nigeria with res pect* 645 6.12 2.49 423 6.57 2.04 Being a long-term partner 443 7.35 2.03 *Significantly different between FY2016 and FY2013 97 World Bank Group Country Opinion Survey 2016: Nigeria C. World Bank Group’s Effectiveness and Results How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Nigeria? (1-Not effective at all, 10-Very effective) year FY 2013 FY 2016 N Mean SD N Mean SD Gender equity* 688 5.53 2.25 354 6.09 2.21 Inform ation and com m unications technology* 705 5.43 2.61 377 6.09 2.06 Transport* 715 4.92 2.50 378 5.84 2.36 Law and justice* 643 4.67 2.53 336 5.61 2.26 Urban developm ent* 726 5.72 2.44 403 6.41 2.13 Environm ental sustainability* 721 5.41 2.44 396 6.38 2.10 Regulatory fram ework* 679 5.31 2.54 365 6.11 2.01 Com m unicable/non-com m unicable diseases 728 6.50 2.39 393 6.78 2.16 Poverty reduction* 729 5.37 2.55 421 6.69 2.24 Anti corruption* 709 3.78 2.57 373 5.57 2.51 Private sector developm ent* 678 4.91 2.41 384 6.01 2.17 Foreign direct investm ent* 686 5.69 2.37 381 6.36 2.12 Water and sanitation* 727 5.97 2.47 401 6.57 2.26 Trade and exports* 664 5.28 2.30 367 6.26 1.98 Econom ic growth* 723 5.60 2.55 409 6.81 2.04 Health* 737 6.31 2.37 430 7.09 2.08 Disaster m anagem ent* 705 5.06 3.59 383 6.45 2.19 Public sector governance/reform 386 6.50 2.12 Job creation/em ploym ent* 723 4.85 2.52 412 6.12 2.29 Financial m arkets* 678 5.30 2.51 372 6.38 2.13 Equality of opportunity* 664 4.88 2.48 373 6.17 2.33 Energy* 713 4.77 2.59 382 5.99 2.44 Rural developm ent* 743 5.68 2.54 415 6.54 2.28 Global/regional integration 358 6.19 2.14 Food security* 717 5.24 2.52 407 6.27 2.30 Education* 732 5.57 2.47 413 6.63 2.28 Social protection* 688 4.89 2.43 360 5.85 2.44 Clim ate change* 687 5.45 2.33 389 6.41 2.22 Agricultural developm ent* 736 5.80 2.46 424 6.78 2.24 Natural resource m anagem ent* 620 4.80 2.31 359 6.23 2.34 Conflict prevention and resolution 377 5.92 2.32 Creative and entertainm ent industry 360 5.65 2.44 Media, com m unications and public relations 367 6.03 2.34 *Significantly different between FY2016 and FY2013 year FY 2013 FY 2016 N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 752 6.43 2.23 465 6.68 1.86 achieve developm ent res ults in Nigeria?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY2016 and FY2013 98 World Bank Group Country Opinion Survey 2016: Nigeria C. World Bank Group’s Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank Group in Nigeria? (1-Strongly disagree, 10-Strongly agree) year FY 2013 FY 2016 N Mean SD N Mean SD The World Bank Group’s financial ins trum ents m eet the 745 5.54 2.39 453 6.06 2.04 needs of Nigeria* The World Bank Group m eets Nigeria’s needs for knowledge 751 5.86 2.23 442 6.16 1.98 s ervices * *Significantly different between FY2016 and FY2013 D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? * Percentage of Respondents FY 2013 FY 2016 Weekly 7.2% 3.7% Monthly 16.6% 8.4% A few times a year 25.4% 27.6% Rarely 28.4% 37.8% Never 22.4% 22.7% *Significantly different between FY2016 and FY2013 In Nigeria, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) year FY 2013 FY 2016 N Mean SD N Mean SD Are tim ely 408 6.03 1.98 Include appropriate level of s takeholder involvem ent during 686 5.77 2.30 410 6.02 1.96 preparation Lead to practical s olutions 405 5.98 1.88 Are acces s ible 705 5.85 2.45 405 6.06 2.02 Are s ource of relevant inform ation on global good practices 745 6.43 2.32 421 6.50 1.98 Are adequately dis s em inated* 722 5.52 2.41 396 5.99 1.98 Are trans lated enough into local language* 715 5.66 2.40 380 5.29 2.34 Are adaptable to Nigeria’s s pecific developm ent challenges 719 5.69 2.34 415 5.99 2.13 and country circum s tances * *Significantly different between FY2016 and FY2013 year FY 2013 FY 2016 N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 754 6.47 2.24 461 6.69 1.85 development results in your country? Overall, how would you rate the technical quality of the World 750 7.00 1.99 449 7.05 1.80 Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 99 World Bank Group Country Opinion Survey 2016: Nigeria E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) year FY 2013 FY 2016 N Mean SD N Mean SD The World Bank Group dis burs es funds prom ptly* 662 5.36 2.48 403 6.29 2.36 The World Bank Group effectively m onitors and evaluates the 733 6.04 2.44 434 6.61 2.22 projects and program s it s upports * The World Bank Group’s approvals and reviews are done in a 679 5.72 2.34 403 6.24 2.13 tim ely fas hion* The World Bank Group’s “Safeguard Policy” requirem ents are 662 6.20 2.32 385 6.61 1.97 reas onable* The World Bank Group’s conditions on its lending are 691 5.90 2.41 397 6.28 2.16 reas onable* The World Bank Group takes decis ions quickly in Nigeria 399 6.01 2.19 Working with the World Bank Group increas es Nigeria’s 737 6.47 2.33 411 6.57 2.14 ins titutional capacity Where country s ys tem s are adequate, the World Bank Group 675 6.25 2.41 395 6.65 2.04 m akes appropriate us e of them * The World Bank Group provides effective im plem entation 718 6.40 2.49 428 6.72 2.09 s upport* *Significantly different between FY2016 and FY2013 G. Communication and Information Sharing Are you aware of the World Bank Group's Access to Information Policy under which the WBG will now disclose any information in its possession that is not a list of exceptions? Percentage of Respondents FY 2013 FY 2016 Yes 30.4% 32.7% No 69.6% 67.3% Have you requested information from the World Bank Group on its activities in the past year?* Percentage of Respondents FY 2013 FY 2016 Yes 29.2% 19.5% No 70.8% 80.5% *Significantly different between FY2016 and FY2013 Were you able to obtain this information?* Percentage of Respondents FY 2013 FY 2016 Yes 66.7% 79.5% No 33.3% 20.5% *Significantly different between FY2016 and FY2013 Do you have access to the Internet?* Percentage of Respondents FY 2013 FY 2016 Yes 93.2% 96.7% No 6.8% 3.3% *Significantly different between FY2016 and FY2013 Do you use/have used the World Bank Group website?* Percentage of Respondents FY 2013 FY 2016 Yes 58.3% 46.2% No 41.7% 53.8% *Significantly different between FY2016 and FY2013 100 World Bank Group Country Opinion Survey 2016: Nigeria G. Communication and Information Sharing (continued) Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) year FY 2013 FY 2016 N Mean SD N Mean SD I find the World Bank Group’s webs ites eas y to navigate* 528 6.12 2.51 273 6.97 2.20 I find the inform ation on the World Bank Group’s webs ites 513 6.58 2.48 271 7.00 2.02 us eful* When I need inform ation from the World Bank Group I know 626 5.92 2.89 297 6.80 2.37 how to find it* The World Bank Group is res pons ive to m y inform ation 562 5.60 2.89 265 6.48 2.43 reques ts and inquiries * *Significantly different between FY2016 and FY2013 101 World Bank Group Country Opinion Survey 2016: Nigeria Appendix F: Indicator Questions as a Function of Exposure to the World Bank Group Which one of the following best Which of the following describes most of your exposure to the World Bank Group in Nigeria? (Choose no more than TWO) describes your level of interaction with Indicator Question the World Bank Group in your country? Observer Use WBG reports/data Engage in WBG activities Collaborate Use WBG website Not collaborating Collaborating with No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean with the WBG the WBG Overall, please rate your impression of the World Bank 6.22 7.09 6.68 6.44 6.47 6.76 6.38 7.00 6.39 6.98 6.53 6.54 Group’s effectiveness in Nigeria. Overall the World Bank Group currently plays a relevant 6.17 6.94 6.58 6.30 6.40 6.44 6.25 6.90 6.26 6.87 6.35 6.59 role in development in Nigeria The World Bank Group’s work is aligned with what I 5.81 6.80 6.15 6.09 6.13 6.04 5.93 6.66 5.99 6.47 6.11 6.13 consider the development priorities for Nigeria Responsiveness to needs 5.50 6.38 6.10 5.54 5.66 6.16 5.57 6.34 5.66 6.11 5.76 5.79 Flexibility (in terms of the institution’s products and 5.31 6.11 5.84 5.38 5.53 5.70 5.38 6.11 5.49 5.80 5.52 5.70 services) Flexibility (in terms of changing country circumstances) 5.50 6.20 5.81 5.66 5.63 6.02 5.61 6.05 5.64 5.95 5.67 5.86 Being inclusive 5.71 6.27 5.97 5.87 5.92 5.88 5.79 6.27 5.77 6.33 5.91 5.90 Openness 6.03 6.58 6.72 5.90 6.14 6.54 6.03 6.80 6.15 6.46 6.14 6.47 Collaboration with the Government 7.00 7.31 7.30 6.87 7.00 7.16 6.93 7.36 7.02 7.06 6.98 7.17 The speed in which it gets things accomplished on the 5.89 6.36 6.07 6.04 6.02 6.19 5.89 6.53 5.98 6.27 6.11 5.89 ground Ease of access to the people at the World Bank Group 5.16 6.02 5.68 5.27 5.35 5.72 5.32 5.78 5.26 5.95 5.43 5.44 who are making decisions important to my work Collaboration with civil society 5.74 6.54 6.49 5.64 5.85 6.46 5.75 6.63 5.85 6.37 5.98 5.97 Staff accessibility 5.22 5.85 5.65 5.26 5.40 5.48 5.36 5.60 5.30 5.77 5.27 5.84 Collaboration with other donors and development 6.27 6.57 6.55 6.17 6.30 6.42 6.23 6.58 6.26 6.53 6.30 6.40 partners Collaboration with the private sector 5.80 6.37 6.27 5.74 5.89 6.19 5.88 6.19 5.92 6.06 5.92 6.07 Straightforwardness and honesty 6.67 7.18 6.95 6.76 6.77 7.05 6.70 7.22 6.81 6.91 6.86 6.76 Treating clients and stakeholders in Nigeria with respect 6.41 6.68 6.67 6.34 6.41 6.67 6.29 6.99 6.44 6.55 6.45 6.53 Being a long-term partner 7.31 7.37 7.45 7.25 7.29 7.44 7.29 7.43 7.33 7.30 7.24 7.55 To what extent does the World Bank Group’s work help to 6.50 7.05 6.88 6.45 6.57 6.79 6.48 7.04 6.59 6.70 6.59 6.71 achieve development results in Nigeria? The World Bank Group’s financial instruments meet the 5.79 6.54 6.21 5.88 5.96 6.19 5.84 6.52 5.93 6.27 5.96 6.16 needs of Nigeria The World Bank Group meets Nigeria’s needs for 5.96 6.54 6.45 6.02 6.06 6.65 6.08 6.52 6.15 6.30 6.17 6.25 knowledge services The World Bank Group's knowledge work and activities are adaptable to Nigeria’s specific development 5.66 6.54 6.30 5.70 5.86 6.21 5.75 6.48 5.76 6.49 5.90 6.08 challenges and country circumstances Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make 6.43 7.14 6.80 6.53 6.59 6.81 6.51 7.00 6.50 7.06 6.62 6.66 to development results in your country? Overall, how would you rate the technical quality of the 6.84 7.32 7.20 6.82 6.91 7.18 6.85 7.32 6.90 7.20 6.90 7.19 World Bank Group's knowledge work and activities? The World Bank Group takes decisions quickly in Nigeria 5.63 6.62 6.25 5.80 5.93 6.19 5.81 6.47 5.81 6.50 5.86 6.33 Where country systems are adequate, the World Bank 6.44 7.01 6.86 6.54 6.61 6.89 6.55 7.02 6.57 6.96 6.57 6.99 Group makes appropriate use of them Yellow highlight indicates significant difference between Yes and No means. 102 World Bank Group Country Opinion Survey 2016: Nigeria Appendix G: Nigeria FY 2016 Questionnaire World Bank Group Country Survey FY16 – Nigeria The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Nigeria or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in Nigeria, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Nigeria. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of IBRD, IDA, IFC, MIGA, and ICSID. When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. SECTION A: GENERAL ISSUES FACING NIGERIA A1. In general would you say that Nigeria is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure 103 World Bank Group Country Opinion Survey 2016: Nigeria SECTION A: GENERAL ISSUES A2. Listed below are a number of development priorities in Nigeria. Please identify which of the following you consider the most important development priorities in Nigeria? (Choose no more than THREE) 1 Global/regional integration 18 Climate change (e.g., mitigation, adaptation) 2 Food security 19 Poverty reduction Public sector governance/reform (i.e., government 3 effectiveness, public financial management, public 20 Transport (e.g., roads, bridges, transportation) expenditure, fiscal system reform) Social protection (e.g., pensions, targeted social 4 21 Education assistance) 5 Gender equity 22 Agricultural development 6 Private sector development 23 Trade and exports 7 Foreign direct investment 24 Crime and violence 8 Urban development 25 Anti corruption 9 Energy 26 Law and justice (e.g., judicial system) 10 Job creation/employment 27 Regulatory framework 11 Rural development 28 Communicable/non-communicable diseases 12 Financial markets 29 Natural resource management (e.g., oil, gas, mining) 13 Water and sanitation 30 Economic growth 14 Environmental sustainability 31 Disaster management 15 Conflict prevention and resolution 32 Creative and entertainment industry 16 Equality of opportunity (i.e., equity) 33 Information and communications technology 17 Health 34 Media, communications and public relations 104 World Bank Group Country Opinion Survey 2016: Nigeria SECTION A: GENERAL ISSUES A3. The World Bank Group has committed itself to twin goals: ending extreme poverty by 2030 and boosting shared prosperity. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Nigeria? (Choose no more than THREE) 1 Water and sanitation 18 Education 2 Equality of opportunity (i.e., equity) 19 Foreign direct investment 3 Rural development 20 Energy Public sector governance/reform (i.e., government 4 Climate change (e.g., mitigation, adaptation) 21 effectiveness, public financial management, public expenditure, fiscal system reform) 5 Global/regional integration 22 Private sector development 6 Gender equity 23 Natural resource management (e.g., oil, gas, mining) 7 Economic growth 24 Conflict prevention and resolution 8 Creative and entertainment industry 25 Environmental sustainability 9 Urban development 26 Health 10 Regulatory framework 27 Agricultural development Social protection (e.g., pensions, targeted 11 28 Disaster management social assistance) 12 Law and justice (e.g., judicial system) 29 Job creation/employment 13 Transport (e.g., roads, bridges, transportation) 30 Financial markets 14 Crime and violence 31 Trade and exports 15 Communicable/non-communicable diseases 32 Food security 16 Information and communications technology 33 Media, communications and public relations 17 Anti corruption 105 World Bank Group Country Opinion Survey 2016: Nigeria SECTION A: GENERAL ISSUES A4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Nigeria? (Choose no more than TWO) 1 Consistent economic growth 2 More reliable social safety net 3 Greater access to micro-finance for the poor 4 Greater voice and participation for citizens to help ensure greater accountability 5 Greater access to health and nutrition for citizens 6 Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) 7 A growing middle class 8 Better opportunity for the poor who live in rural areas 9 Better opportunity for the poor who live in urban areas 10 Better employment opportunities for young people 11 Better employment opportunities for women 12 Greater equity of fiscal policy 13 Education and training that better ensure job opportunity 14 Better quality public services 15 Other (please specify):_____________________________________ A5. Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in Nigeria? (Select only ONE response) 1 A very big problem 2 A moderately big problem 3 A small problem 4 Not a problem at all 5 Don’t know A6. In your view, is global climate change a very serious problem, somewhat serious, not too serious, or not a problem? (Select only ONE response) 1 A very serious problem 2 A somewhat serious problem 3 Not too serious problem 4 Not a problem 5 Don’t know 106 World Bank Group Country Opinion Survey 2016: Nigeria SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B1. How familiar are you with the work of the World Bank Group in Nigeria? 1 2 3 4 5 6 7 8 9 10 Not familiar at all Extremely familiar B2. Overall, please rate your impression of the World Bank Group’s effectiveness in Nig eria. 1 2 3 4 5 6 7 8 9 10  Not effective at Very effective Don't know all B3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Nigeria solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree B4. When thinking about how the World Bank Group can have the most impact on development results in Nigeria, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Nigeria? (Choose no more than THREE) 1 Health 18 Economic growth 2 Crime and violence 19 Private sector development 3 Transport (e.g., roads, bridges, transportation) 20 Water and sanitation 4 Agricultural development 21 Food security 5 Global/regional integration 22 Climate change (e.g., mitigation, adaptation) 6 Job creation/employment 23 Information and communications technology Public sector governance/reform (i.e., government 7 effectiveness, public financial management, public 24 Trade and exports expenditure, fiscal system reform) Social protection (e.g., pensions, targeted social 8 25 Equality of opportunity (i.e., equity) assistance) 9 Rural development 26 Law and justice (e.g., judicial system) 10 Foreign direct investment 27 Regulatory framework 11 Education 28 Communicable/non-communicable diseases 12 Conflict prevention and resolution 29 Creative and entertainment industry 13 Energy 30 Natural resource management (e.g., oil, gas, mining) 14 Gender equity 31 Poverty reduction 15 Financial markets 32 Anti corruption 16 Urban development 33 Disaster management 17 Environmental sustainability 34 Media, communications and public relations 107 World Bank Group Country Opinion Survey 2016: Nigeria SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Nigeria? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Policy advice, studies, analyses   2 Data and statistics   3 Convening/facilitating   4 Financial resources   5 Capacity development   6 Technical assistance   Help to bring discipline/effective supervision to 7   implementation of investment projects 8 Mobilizing third party financial resources   9 Donor coordination   Linkage to non-Bank expertise (i.e., South-South 10   knowledge sharing) 11 Other (please specify): ________________________   B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Nigeria? (Choose no more than TWO) 1 Too influenced by developed countries 2 Not exploring alternative policy options 3 Not collaborating enough with stakeholders outside the Government 4 Its advice and strategies do not lend themselves to practical problem solving 5 Not enough public disclosure of its work 6 Arrogant in its approach 7 Not client focused 8 The credibility of its knowledge/data 9 World Bank Group’s processes too complex 10 Not willing to honestly criticize policies and reform efforts in the country 11 Staff too inaccessible 12 Imposing technocratic solutions without regard to political realities 13 World Bank Group’s processes too slow (e.g., too bureaucratic in its operational policies and procedures) 14 Not aligned with other donors’ work 15 Not aligned with country priorities 16 Not adequately sensitive to political/social realities in Nigeria 17 Not achieving development results in Nigeria 18 Not fighting corruption in Nigeria 19 Other (please specify): __________________________________________________ 20 Don’t know 108 World Bank Group Country Opinion Survey 2016: Nigeria SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B7. Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Nigeria? (Choose no more than TWO) 1 Trust Fund management 2 Knowledge products/services (analytical work, studies, surveys, etc.) 3 Capacity development 4 Technical assistance (advice, best practice, international experience, etc.) 5 Investment lending (financing specific projects) 6 Policy based lending / budget support to the Government 7 Multi-sectoral approaches 8 Other (please specify): __________________________________________________ 9 Don’t know B8. To what extent do you believe that the World Bank Group’s work and support help the poorest in Nigeria? (Select only ONE response) 1 To a fully sufficient degree 2 To a somewhat sufficient degree 3 To a somewhat insufficient degree 4 To a very insufficient degree 5 Don’t know B9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 1 Parliament 7 NGOs/Community Based Organizations (CBOs) 2 Donor community 8 Youth/university groups 3 Media 9 Beneficiaries 4 Local Government 10 Foundations 5 Private sector 11 Other (please specify): _____________________ 6 Academia/think tanks/research institutes 12 Don’t know To what extent do you agree with the following statements about the World Bank Group’s work in Nigeria? Strongly Strongly Don't disagree agree know Overall the World Bank Group currently plays a B10 1 2 3 4 5 6 7 8 9 10  relevant role in development in Nigeria The World Bank Group’s work is aligned with what I B11 1 2 3 4 5 6 7 8 9 10  consider the development priorities for Nigeria 109 World Bank Group Country Opinion Survey 2016: Nigeria SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Nigeria, in terms of each of the following? To no To a very Don't degree at significant know all degree B12 Responsiveness to needs 1 2 3 4 5 6 7 8 9 10  Flexibility (in terms of the institution’s products and B13 1 2 3 4 5 6 7 8 9 10  services) Flexibility (in terms of changing country B14 1 2 3 4 5 6 7 8 9 10  circumstances) B15 Being inclusive 1 2 3 4 5 6 7 8 9 10  B16 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  B17 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10  The speed in which it gets things accomplished on B18 1 2 3 4 5 6 7 8 9 10  the ground Ease of access to the people at the World Bank B19 Group who are making decisions important to my 1 2 3 4 5 6 7 8 9 10  work B20 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10  B21 Staff accessibility 1 2 3 4 5 6 7 8 9 10  Collaboration with other donors and development B22 1 2 3 4 5 6 7 8 9 10  partners B23 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10  B24 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10  Treating clients and stakeholders in Nigeria with B25 1 2 3 4 5 6 7 8 9 10  respect B26 Being a long-term partner 1 2 3 4 5 6 7 8 9 10  B27. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 1 The Government works inefficiently 2 Poor donor coordination 3 The World Bank Group is not sensitive enough to political/social realities on the ground 4 Lack of/inadequate levels of capacity in Government 5 There is not an adequate level of citizen/civil society participation 6 The World Bank Group works too slowly 7 The World Bank Group does not do adequate follow through/follow-up 8 Political pressures and obstacles 9 Reforms are not well thought out in light of country challenges 10 Other (please specify): ________________________________________ 110 World Bank Group Country Opinion Survey 2016: Nigeria SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Nigeria? Not important Very Don't at all important know 1 Crime and violence 1 2 3 4 5 6 7 8 9 10  2 Financial markets 1 2 3 4 5 6 7 8 9 10  3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  4 Anti corruption 1 2 3 4 5 6 7 8 9 10  5 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10  6 Urban development 1 2 3 4 5 6 7 8 9 10  7 Environmental sustainability 1 2 3 4 5 6 7 8 9 10  8 Trade and exports 1 2 3 4 5 6 7 8 9 10  9 Information and communications technology 1 2 3 4 5 6 7 8 9 10  10 Poverty reduction 1 2 3 4 5 6 7 8 9 10  11 Gender equity 1 2 3 4 5 6 7 8 9 10  12 Private sector development 1 2 3 4 5 6 7 8 9 10  13 Foreign direct investment 1 2 3 4 5 6 7 8 9 10  14 Water and sanitation 1 2 3 4 5 6 7 8 9 10  15 Regulatory framework 1 2 3 4 5 6 7 8 9 10  16 Economic growth 1 2 3 4 5 6 7 8 9 10  17 Energy 1 2 3 4 5 6 7 8 9 10  18 Disaster management 1 2 3 4 5 6 7 8 9 10  Public sector governance/reform (i.e., government 19 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform) 20 Job creation/employment 1 2 3 4 5 6 7 8 9 10  21 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10  22 Equality of opportunity (i.e., equity) 1 2 3 4 5 6 7 8 9 10  Social protection (e.g., pensions, targeted social 23 1 2 3 4 5 6 7 8 9 10  assistance) 24 Rural development 1 2 3 4 5 6 7 8 9 10  25 Global/regional integration 1 2 3 4 5 6 7 8 9 10  26 Food security 1 2 3 4 5 6 7 8 9 10  27 Natural resource management (e.g., oil, gas, mining) 1 2 3 4 5 6 7 8 9 10  28 Health 1 2 3 4 5 6 7 8 9 10  29 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  30 Agricultural development 1 2 3 4 5 6 7 8 9 10  31 Education 1 2 3 4 5 6 7 8 9 10  32 Conflict prevention and resolution 1 2 3 4 5 6 7 8 9 10  33 Creative and entertainment industry 1 2 3 4 5 6 7 8 9 10  34 Media, communications and public relations 1 2 3 4 5 6 7 8 9 10  111 World Bank Group Country Opinion Survey 2016: Nigeria SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Nigeria? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) Not effective Very Don't at all effective know 1 Gender equity 1 2 3 4 5 6 7 8 9 10  2 Information and communications technology 1 2 3 4 5 6 7 8 9 10  3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  4 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10  5 Urban development 1 2 3 4 5 6 7 8 9 10  6 Environmental sustainability 1 2 3 4 5 6 7 8 9 10  7 Regulatory framework 1 2 3 4 5 6 7 8 9 10  8 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10  9 Poverty reduction 1 2 3 4 5 6 7 8 9 10  10 Anti corruption 1 2 3 4 5 6 7 8 9 10  11 Private sector development 1 2 3 4 5 6 7 8 9 10  12 Foreign direct investment 1 2 3 4 5 6 7 8 9 10  13 Water and sanitation 1 2 3 4 5 6 7 8 9 10  14 Trade and exports 1 2 3 4 5 6 7 8 9 10  15 Economic growth 1 2 3 4 5 6 7 8 9 10  16 Health 1 2 3 4 5 6 7 8 9 10  17 Disaster management 1 2 3 4 5 6 7 8 9 10  Public sector governance/reform (i.e., government 18 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform) 19 Job creation/employment 1 2 3 4 5 6 7 8 9 10  20 Financial markets 1 2 3 4 5 6 7 8 9 10  21 Equality of opportunity (i.e., equity) 1 2 3 4 5 6 7 8 9 10  22 Energy 1 2 3 4 5 6 7 8 9 10  23 Rural development 1 2 3 4 5 6 7 8 9 10  24 Global/regional integration 1 2 3 4 5 6 7 8 9 10  25 Food security 1 2 3 4 5 6 7 8 9 10  26 Education 1 2 3 4 5 6 7 8 9 10  Social protection (e.g., pensions, targeted social 27 1 2 3 4 5 6 7 8 9 10  assistance) 28 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  29 Agricultural development 1 2 3 4 5 6 7 8 9 10  30 Natural resource management (e.g., oil, gas, mining) 1 2 3 4 5 6 7 8 9 10  31 Conflict prevention and resolution 1 2 3 4 5 6 7 8 9 10  32 Creative and entertainment industry 1 2 3 4 5 6 7 8 9 10  33 Media, communications and public relations 1 2 3 4 5 6 7 8 9 10  112 World Bank Group Country Opinion Survey 2016: Nigeria SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C3. To what extent does the World Bank Group’s work help to achieve development results in Nigeria? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree To what extent do you agree with the following statements about the World Bank Group in Nigeria? Strongly Strongly Don't disagree agree know The World Bank Group’s financial instruments (i.e., investment lending, Development Policy C4 1 2 3 4 5 6 7 8 9 10  Loan, Trust Funds, Program 4 Result, etc.) meet the needs of Nigeria The World Bank Group meets Nigeria’s needs C5 for knowledge services (e.g., research, 1 2 3 4 5 6 7 8 9 10  analysis, data, technical assistance) C6. To what extent do you believe the World Bank Group measures and corrects its work in real time in Nigeria? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 113 World Bank Group Country Opinion Survey 2016: Nigeria SECTION D: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never In Nigeria, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no To a very Don't degree at significant know all degree D2 Are timely 1 2 3 4 5 6 7 8 9 10  Include appropriate level of stakeholder D3 1 2 3 4 5 6 7 8 9 10  involvement during preparation D4 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10  Are accessible (well written and easy to D5 1 2 3 4 5 6 7 8 9 10  understand) Are source of relevant information on global D6 1 2 3 4 5 6 7 8 9 10  good practices D7 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10  D8 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10  Are adaptable to Nigeria’s specific D9 development challenges and country 1 2 3 4 5 6 7 8 9 10  circumstances D10. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10  Not significant at all Very significant Don't know D11. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10  Very low technical Very high technical Don't know quality quality 114 World Bank Group Country Opinion Survey 2016: Nigeria SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know The World Bank Group disburses funds E1 1 2 3 4 5 6 7 8 9 10  promptly The World Bank Group effectively monitors E2 and evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10  supports The World Bank Group’s approvals and E3 1 2 3 4 5 6 7 8 9 10  reviews are done in a timely fashion The World Bank Group’s “Safeguard Policy” E4 1 2 3 4 5 6 7 8 9 10  requirements are reasonable The World Bank Group’s conditions on its E5 1 2 3 4 5 6 7 8 9 10  lending are reasonable The World Bank Group takes decisions quickly E6 1 2 3 4 5 6 7 8 9 10  in Nigeria Working with the World Bank Group increases E7 1 2 3 4 5 6 7 8 9 10  Nigeria’s institutional capacity Where country systems (e.g., procurement, financial management, etc.) are adequate, the E8 1 2 3 4 5 6 7 8 9 10  World Bank Group makes appropriate use of them The World Bank Group provides effective E9 implementation support (i.e., supervision of 1 2 3 4 5 6 7 8 9 10  projects) E10. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Nigeria? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree E11. Which of the following best describes the World Bank Group’s support in Nigeria? (Select only one response) The World Bank Group is sufficiently selective and focuses on the most important development challenges in 1 Nigeria The World Bank Group is not sufficiently selective in Nigeria, and it is involved in too many areas of 2 development 3 Don’t know 115 World Bank Group Country Opinion Survey 2016: Nigeria SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN NIGERIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Nigeria? (Choose no more than TWO) 1 Offer more innovative financial products 2 Ensure greater selectivity in its work 3 Provide more adequate data/knowledge/statistics/figures on Nigeria’s economy 4 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) 5 Reach out more to groups outside of Government 6 Increase the level of capacity development in the country 7 Improve the quality of its experts as related to Nigeria’s specific challenges 8 Offer more innovative knowledge services 9 Collaborate more effectively with Government clients (e.g., national, state, local) 10 Work faster 11 Reduce the complexity of obtaining World Bank Group financing 12 Other (please specify): ______________________________________________ F2. When considering the combination of services that the World Bank Group offers in Nigeria, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Nigeria? (Select only ONE response) 1 Financial services 2 Knowledge products 3 Convening services 4 None of the above 5 The combination is appropriate for Nigeria 6 Don’t know 116 World Bank Group Country Opinion Survey 2016: Nigeria SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Nigeria? (Choose no more than TWO) Social media (e.g., blogs, Facebook, Twitter, 1 6 International television YouTube, Flickr) 2 International newspapers 7 Local newspapers 3 Local radio 8 Internet 4 International radio 9 Periodicals 5 Local television 10 Other (please specify): ____________________ G2. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Direct contact with World Bank Group (i.e., face 1 5 World Bank Group’s website to face meetings/discussions) Social media (e.g., blogs, Facebook, Twitter, 2 Mobile phones 6 YouTube, Flickr) World Bank Group’s seminars/workshops/ 3 7 e-Newsletters conferences World Bank Group’s publications and other 4 8 Other (please specify): ____________________ written materials Are you aware of the World Bank Group's Access to Information Policies under which the G3 World Bank Group discloses any information in its possession that is not on a list of Yes No exceptions? (If YES please go to Question G4; if NO please go to G5) G4. If yes, from which of the following sources did you learn about the World Bank Group's Access to Information Policies? (Select only ONE response) 1 World Bank Group’s seminars/workshops/conferences 2 World Bank Group’s website 3 World Bank Group’s e-Newsletters 4 News/Media 5 Colleagues/Friends/Peer organizations 6 Social media (e.g., blogs, Facebook, Twitter, YouTube) 7 Other (please specify): _____________________ Have you requested information from the World Bank Group on its activities in the past G5 Yes No year? (If YES please go to Question G6; if NO please go to G7) G6 Were you able to obtain this information? Yes No G7 Do you have access to the Internet? Yes No G8 Do you use/have you used the World Bank Group website? Yes No Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, G9 Yes No Twitter, YouTube, and Flickr)? 117 World Bank Group Country Opinion Survey 2016: Nigeria SECTION G: COMMUNICATION AND INFORMATION SHARING G10. Which Internet connection do you use primarily when visiting a World Bank Group website? 1 High speed/WiFi 2 Dial-up Please rate how much you agree with the following statements. Strongly Strongly Don't disagree agree know I find the World Bank Group’s websites easy to G11 navigate. (Only answer if you have used a World Bank 1 2 3 4 5 6 7 8 9 10  Group website) I find the information on the World Bank Group’s G12 websites useful. (Only answer if you have used a World 1 2 3 4 5 6 7 8 9 10  Bank Group website) The World Bank Group’s social media channels (e.g., G13 blogs, Facebook, Twitter, YouTube, Flickr) are valuable 1 2 3 4 5 6 7 8 9 10  sources of information about the institution When I need information from the World Bank Group I G14 know how to find it (e.g., whom to call, where to reach 1 2 3 4 5 6 7 8 9 10  them, etc.) The World Bank Group is responsive to my information G15 1 2 3 4 5 6 7 8 9 10  requests and inquiries 118 World Bank Group Country Opinion Survey 2016: Nigeria SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Select only ONE response) 1 Office of the President, Prime Minister 11 NGO/Community Based Organization Media (press, radio, TV, web, etc.)/Communications/ 2 Office of Minister 12 Public Relations Independent Government Institution (i.e., Regulatory 3 Office of Parliamentarian 13 Agency, Central Bank/oversight institution) Employee of a Ministry, Ministerial 4 14 Trade Union Department or Implementation Agency Project Management Unit (PMU) overseeing implementation of project/ 5 15 Faith-Based Group Consultant/Contractor working on World Bank Group supported project/program 6 Local Government Office or Staff 16 Youth Group 7 Bilateral/Multilateral Agency 17 Academia/Research Institute/Think Tank 8 Private Sector Organization 18 Judiciary Branch 9 Private Foundation 19 Other (please specify): ________________________ 10 Financial Sector/Private Bank H2. Please identify the primary specialization of your work. (Select only ONE response) 1 Water 12 Gender 2 Social protection and labor 13 Transport and ICT 3 Fragility, conflict and violence 14 Urban, rural, and social development 4 Environment and natural resources 15 Governance 5 Public-private partnerships 16 Poverty 6 Education 17 Jobs 7 Health, nutrition, and population 18 Agriculture 8 Energy and extractives 19 Climate Change 9 Macroeconomics and fiscal management 20 Media, communications and public relations 10 Trade and competitiveness 21 Generalist (specialized in multiple sectors) 11 Finance and markets 22 Other (please specify): ____________________ H3. Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? (Select only ONE response) 1 Yes 2 No H4. Which of the following agencies of the World Bank Group do you primarily engage with in Nigeria? (Select only ONE response) 1 The World Bank (IBRD/IDA) 2 The International Finance Corporation (IFC)  3 The Multilateral Investment Guarantee Agency (MIGA) 4 Other (please specify):___________________________ 119 World Bank Group Country Opinion Survey 2016: Nigeria SECTION H: BACKGROUND INFORMATION H5. Do your projects involve both the World Bank and the IFC? (If YES please go to Question H6; If NO please go to H7) 1 Yes 2 No H6. If yes, what was your view of how the two institutions work together in Nigeria? (Select only ONE response) 1 The two institutions work well together 2 The way the two institutions work together needs improvement 3 The two institutions do not work well together 4 Don’t know H7. Which of the following describes most of your exposure to the World Bank Group in Nigeria? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. H8. What’s your gender? 1 Female 2 Male H9. Which best represents your geographic location? 1 Adamawa 2 Cross River 3 Edo 4 Enugu 5 FCT 6 Kaduna 7 Lagos Thank you for completing the survey! 120